PROFESSIONAL TRAINING FOR THE REAL WORLD

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Intro to CBS

CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of individuals, organizations and society at large. Through a wide spectrum of executive training, seminars and workshops, CBS aims to inspire and educate individuals and institutions to realize their true potential through effective learning methodologies.

Our Clients

The Mapletree logo features the company name in lowercase black letters, with three orange horizontal lines forming the top of the letter "r".
ExxonMobil logo with the company name in bold red text on a light grey background.
Logo of Singapore Workforce Development Agency with initials "WDA" in pink and blue, and the agency’s name in blue and pink text on a light background.
StarHub logo featuring a green star with a yellow vertical shape behind it, next to the word "StarHub" in green text.
Logo of the Singapore Tourism Board with stylised white text on a teal, rounded rectangular background.
Sembcorp logo featuring a stylised green abstract shape with horizontal lines next to the word "sembcorp" in black lowercase letters.
DHL logo with bold red letters on a yellow background and red speed lines to the left of the text.
PSA logo with abstract design on the left and the tagline "The World’s Port of Call" below the letters "PSA".
Logo of PUB, Singapore's National Water Agency, featuring a blue and green circular design and text to the right-hand side.
Airbus logo featuring a blue circular emblem with stylised lines to the left of the word "AIRBUS" in bold blue letters on a light background.
NUS logo with a shield featuring a lion and symbols, and the text "National University of Singapore".
Aviva logo featuring a blue, yellow, and green abstract shape above the word "AVIVA" in blue capital letters.
The Cisco logo featuring blue vertical bars forming a bridge shape above the word "CISCO" in blue capital letters on a light background.
Standard Chartered logo with blue and green abstract design and the text "standard chartered" in lower-case letters.
Singapore Airlines logo featuring the brand name in blue capital letters and a stylised yellow bird emblem to the right.

Programme Calendar

2026 September

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    2026 September

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    Presentational Skills & Storytelling: Engage & Influence
    9:00 am - 5:00 pm
    Influential people are confident, and the confidence displayed draws Others in. If we can also fold in a little Storytelling, that can help us engage Others at a deeper, much more emotional level. In this context, Storytelling is powerful; it’s a presentational enabler that allows our message to become much more compel , ...
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    Powerful Email Techniques to Write Better Emails and Get More Done Faster than Ever Before
    9:00 am - 5:00 pm
    Enhance Your Workplace Communication – Email Writing Workshop Are your emails falling flat or getting lost in the shuffle? In today’s fast-paced business world, powerful email communication is a game-changer. Our “Powerful Email Techniques” course is designed to help you master the art of crafting cl , ...
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    Decision Quality: Your Gut Is Not Your Strategy
    9:00 am - 5:00 pm
    Are you tired of second-guessing your administrative or staffing decisions?   As an executive or manager, your judgment is your most valuable asset — and your greatest vulnerability. Every strategic choice you make carries immense weight upstream, yet most people operate on intuition, flawed data, and hidden b , ...
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    Power BI Basics: The AI-Enhanced Way to Analyse Data
    9:00 am - 5:00 pm
    Power BI Basics: Smarter Insights with AI Essential Power BI Skills for Working Professionals in the Age of AI Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This one-day practical workshop equips participants with the essential skills to build business- , ...
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    The Psychology Of Dynamic Negotiation
    9:00 am - 5:00 pm
    – Acquire Dynamic Negotiation Tactics and Psychological Strategies for win-win outcome All successful organizations and businesses require people who can negotiate well. The art of dynamic negotiation forms the foundational basis for expansion of a business as well as consolidation of its position. The Psycho , ...
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    The Future of Wellbeing: From Stress to Elevated Living in the Age of AI
    9:00 am - 5:00 pm
    Master Your Mental Wellness: From Survival Mode to a Thriving State “Your state shapes your thinking, your decisions, and ultimately your results.” In today’s fast-paced, AI-driven world, professionals are not only expected to perform at higher levels—but also to adapt, respond, and make decisions in an environme , ...
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    Modern Data Analytics: Driving Insights with Excel, Power BI, Python & AI
    9:00 am - 5:00 pm
    Mastering the Modern Analytics Stack for Working Professionals Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This comprehensive two-day practical workshop equips participants with a “Full-Stack” approach to data, moving beyond basics to master , ...
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    Writing in Response to Customer Complaints
    9:00 am - 5:00 pm
    Response Ready: Crafting Effective Replies to Customer Complaints USING WORDS THAT CONVEY POSITIVE EMOTIONS Not all unhappy customers complain, but when they do, you should take that as an opportunity to put things right and repair the relationship. Customer complaints are valuable pieces of feedback that can be used , ...
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    NLP Strategies for Effective Communication – Fast Track to Building Rapport and Engaging with people
    9:00 am - 5:00 pm
    Engage & Connect: NLP Strategies for Success Working with people at the workplace can be challenging sometimes. How can we establish good working relationships and work effectively with teams to achieve the desired outcomes? NLP Technology can be the resource leaders can tap into. A person’s way of thinking, the , ...
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    Persuasive Writing Secrets: How To Write & Convince People
    9:00 am - 5:00 pm
    Nowadays in the workplace, it is likely there are many situations where you’ll need to “write” to people. For instance: You may need to “write” a proposal to your superior and convince him/her to approve it or see your point of view You may need to “write” an encouraging text to fellow colleagues or team membe , ...
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    WIN without FIGHTING
    9:00 am - 5:00 pm
    Using the Sun Tzu Art of War and other Ancient Oriental Wisdom to Create MASSIVE RESULTS From young, we have been trained to do well so that we can win.  We were taught that life Is not a bed of roses, and we need to fight to win. Smart people know that the best way is to win without fighting.  As mentioned by Su , ...
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    The Psychology of Body Language: Reading Nonverbal Clues
    9:00 am - 5:00 pm
    Body language is the unspoken truth behind every interaction. Understanding why people behave a certain way in sales, negotiations, leadership, law enforcement, or personal relationships gives you an undeniable advantage. This program dives deep into the psychology behind body language, teaching participants how to rea , ...
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    PSYCHO-GEOMETRICS: Improve Communication and Influencing Skills Using Shapes
    9:00 am - 5:00 pm
    Psycho-geometrics: How to “Shape” your communication success! It’s important to understand that you approach your work with a style and perspective that varies from your colleagues. Understanding and appreciating the strengths within those differences allows you to become more successful. You can start to work wi , ...
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    Anger And Stress Management – Building Strength to Handle Anger and Stress
    9:00 am - 5:00 pm
    Emotional Resilience: Building Strength to Handle Anger and Stress  Can stress make you angry? Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive , ...
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    Asking the Right Questions to Get the Right Answers
    9:00 am - 5:00 pm
    – Asking the right question is at the heart of effective communications The Science of Asking: Crafting Questions for Optimal Answers We all ask and answer questions daily. But how often do we deliberately and consciously consider the questions that we ask before we ask them? Questioning is a technique o , ...
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    Writing for the Media – Getting It Just Right (AI included)
    9:00 am - 5:00 pm
    Clear, Calm & Credible: Media Management Skills for Public AgenciesWrite, brief, and respond with confidence – even under pressure Government servants and public officers are used to writing reports and approval papers for their own authority and agencies. But when it comes to writing for an external organisatio , ...
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    Handling Difficult and Aggressive Callers Professionally
    9:00 am - 5:00 pm
    Customer Care Mastery – Navigating Tough Customer Interactions Navigating understanding and cooperation from irate callers or customers poses a significant challenge for many individuals in the workplace. This training aims to equip participants with the necessary skills to effectively manage a spectrum of chal , ...
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    Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI
    9:00 am - 5:00 pm
    Infographic Design Mastery with PowerPoint & AI What if you could transform dense data into visuals that speak louder than words — without needing advanced design skills? In today’s information-rich world, mastering infographic design isn’t just a bonus skill — it’s a necessity. Whether you’re pitching ide , ...
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    Ikigai – Living a Purposeful and Happy Life
    9:00 am - 5:00 pm
    Discover The Japanese Secret to a Happy Life! Do you want to : Wake up each day feeling energized and purposeful, knowing that you can make an impact in the world and live life to the fullest? Move beyond your current constrictions, fears, doubts, and negative emotions to become an unstoppable force of succes , ...
    Enroll Now
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    Sun Zi’s Art of War in Payment and Revenue collections
    9:00 am - 5:00 pm
    The 1-day program promises participants new perspectives towards learning the Art of War in managing payment and revenue collections by focusing on adapting Sun Zi’s winning strategies to overcome collections challenges. Sun Zi, The Art of War a 2500-year-old Chinese Military Strategist of Qi native who wrote the 13 , ...
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    Effective Minutes Writing – Notes, Notations and Nuances (incorporating AI)
    9:00 am - 5:00 pm
    Too long, too short. Too detailed, too brief. Common frustration from chairpersons and bosses who wonder why their minute-taker just can’t seem to scribe the nice and nuanced touch. This is particular so in the sensitive environment of an organisation where sensitivities and interests of stakeholders are a demanding ad , ...
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    How to Be a High Value Employee
    9:00 am - 5:00 pm
    Boost Your Productivity and Career by Being a High Value Employee Unlocking Your Value: Strategies for Success in the Workplace In today’s competitive job market, employers are constantly seeking individuals who not only possess the necessary skills and qualifications but also demonstrate exceptional value to t , ...
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    Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work
    9:00 am - 5:00 pm
    Avoiding Conflict, Building Synergy: The Power of Understanding & Communication We know that to build a fantastic team synergy, it is crucial that everyone, in their uniqueness, is better understood, appreciated, and feels included and valued. This makes a healthy, positive, and conducive workplace with improved t , ...
    Enroll Now
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    WORRIERS TO WARRIORS™ – Managing Day to Day Emotion and Stress
    9:00 am - 5:00 pm
    In today’s fast-changing and complex world, it’s natural to feel uncertain about the future. While occasional worries are part of life, for some, worrying becomes a constant cycle — leaving the mind restless, the body tense, and sleep elusive. It can also strain our relationships and drain our energy. This engaging , ...
    Enroll Now
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    Delivering Valuable And Constructive Feedbacks Effectively
    9:00 am - 5:00 pm
    Feedback That Works: How to Give, Receive & Seek It Effectively Learn the essentials of giving and receiving constructive feedbacks Delivering feedback is often awkward and unsuccessful. Find out how to do it painlessly and help your employees benefit from it. Giving constructive feedback is one of the , ...
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    Tapping into Artificial Intelligence (AI)
    9:00 am - 5:00 pm
    Start Smart with AI: A Practical Introduction for Non-Techies Introductory AI Course – Moving Artificial Intelligence from Dark Art, to Daily Ally While AI inevitably brings change, human nature often resists it due to cognitive biases and a preference for familiar routines. The real challenge lies not in AI , ...
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    COACHING IN THE MOMENT – A must-have skill for busy leaders to get work done and develop people at the same time with less time
    9:00 am - 5:00 pm
    A must-have skill for busy leaders to get work done and develop people at the same time with less time The 5 simple steps that you learn in this 1-day workshop will equip you to: Engage your people to think and to speak their mind. Empower your people to develop their own solutions and the ownership to impleme , ...
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    Learn AI Fast: Prompting, Use Cases & Building AI Agents
    9:00 am - 5:00 pm
    From Prompting to Personal Productivity Agents In the rapidly evolving landscape of 2026, simply “chatting” with AI is no longer enough. Professionals must now move toward Agentic AI—building digital “employees” that can execute workflows, follow complex instructions, and operate autonomously t , ...
    Enroll Now
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    Build AI Tools for Daily Use: Apps and Assistants to Automate and Boost Your Productivity
    9:00 am - 5:00 pm
    AI Power-Up: Build Custom Apps to Work Smarter & Faster   Are you ready to dive into the future of Artificial Intelligence? This immersive, hands-on course empowers you with the practical skills to design, build, and deploy AI-driven applications that elevate your productivity, streamline workflows, and , ...
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    Lean Leadership – A proven leadership approach to productivity improvement & employee engagement
    9:00 am - 5:00 pm
    A Proven Leadership Approach to Productivity Improvement & Employee Engagement In today’s complex, ever changing organizations, lean ways of thinking are are an essential tool of response. For improved efficiency, reduced waste, increased collaboration, adapting to change and continuous improvement, lean princip , ...
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    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work
    9:00 am - 5:00 pm
    The Future of Work: 20 Essential AI Tools for Peak Productivity, DeepSeek & Beyond ChatGPT This comprehensive hands-on training program is designed to equip participants with the knowledge and skills to harness the power of Generative AI and Large Language Models (LLMs) for various applications. Throughout the c , ...
    Enroll Now
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    Be A Magnet Of Success – Success Is Definitely Possible!
    9:00 am - 5:00 pm
    Create powerful visions of success in your journey of life! Does success mean just living a luxurious life? Or does it go beyond tangible assets that truly successful individuals possess? The road to success is never easy, it is full of obstacles, Hence in order for you to reach the pinnacle of your dream you nee , ...
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    Managing Anger And Stress With Neuroscience
    9:00 am - 5:00 pm
    – Rewire your Brain from Anger to Peace Do you find yourself: Becoming so angry that is disrupting your ability to think clearly? Acting aggressively during angry outbursts? Getting so angry that you feel out of control of your behaviour? Trying hard to stay cool when dealing with an aggressive c , ...
    Enroll Now
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    SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2026

    Driving Strategic Impact with Applied Psychology

    8 & 9 Dec 2026 at Holiday Inn Atrium

    • Meet the real experts and get in-depth knowledge on the latest innovations in practice.
    • Learn the newest research in the area of Applied Psychology and apply it
    • Meet and network with practitioners and researchers
    • Opportunity to be the early adopter of cutting edge psychology techniques
    Conference Details
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