Facilitation and Interviewing Skills Workshop

DYNAMIC FACILITATION SKILLS – Facilitation and Interviewing Skills

Facilitation skills when conducting training or engagement sessions with internal or external stakeholders require skill sets ranging from creating an ambient setting to facilitating the session, ending with successful outcomes based on sharp interview techniques.

Whether it’s helping you to facilitate dealing with difficult customers or new trainees; or questioning interviewees for recruitment, disciplinary action or surveys, let DR SUNNY GOH, a facilitator of facilitators, sharpen both your facilitation and questioning skills.

Course Objectives

Dynamic Facilitation Skills – Learn key facilitation skills to help you with your meetings, client relationships, strategic plans, and more

At the end of the one-day workshop, participants will be able to:

  • facilitate with confidence in different settings;
  • interview with sensitivity with different target audiences; and
  • acquire information through sharp questioning techniques.
Course Outline

PART 1 PRINCIPLES OF FACILITATION

1.1 Preparations
1.2 Process
1.3 Problem

PART 2 FACILITATION DYNAMICS

2.1 Forming
2.2 Storming
2.3 Norming
2.4 Performing
2.5 Reflections

PART 3 FACILITATING INFORMATION

3.1 Horizontal Information
3.2 Vertical Information

PART 4 FACILITATING QUESTION

4.1 Clarifying Question
4.2 Adjoining Question
4.3 Funneling Question
4.4 Elevating Question
4.5 Information and Knowledge
Training Methodology

This highly engaging and practical workshop will utilise a series of presentations, role-plays, as well as a variety of mixed-medias to ensure deep and impactful learning.

Who Should Attend

This workshop is designed for managers, professionals and staff at all levels who want to learn and improve the manner in which they prepare for and facilitate meetings. It is highly suitable for anyone across all professions, industries and sectors.

About The Trainer

a man in a suit and tie posing for a photo.

Dr Sunny Goh is a Trainer of Trainers (TOT) and has taught many writing coaches to teach writing programmes he has designed for government servants and private sector officers. He was head of the International directorate in Mindef’s Defence Policy Office, where he has written Cab Memos, budget papers and presented Singapore’s position at international fora. He was a member of the SAF Scholars Selection Board and chairman of a university’s Resource Panel.

He was also a Desk Editor at The Straits Times, where he taught reporting and interviewing skills at its School of Journalism. In all, his participants had included CEOs, professors, staff writers, technical specialists, undergraduates and students. It doesn’t matter how high a participant’s work status may be – all that mattered is a penchant for learning.

As a volunteer, he was a Mediator with the Ministry of Law, a Council Member of the Singapore Red Cross Society and writes regularly for the local and regional media.

 

Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
02 Sep 2024

Time

  9:00 am - 5:00 pm

Duration

1 Day

Cost

  S$500 (Nett)

Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre

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