Programme Calendar
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- 3Anger And Stress Management9:00 am - 5:00 pm
Why Am I Angry for No Reason?
Can stress make you angry?
Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. Stre , ...
- 4Delivering Valuable And Constructive Feedbacks Effectively9:00 am - 5:00 pm, ...
How to Give, Receive, and Seek Productive and Constructive Feedbacks in Our Lives?
Learn the essentials of giving and receiving constructive feedbacks
Delivering feedback is often awkward and unsuccessful. Find out how to do it painlessly and help your employees benefit from it.
Giving constructive feedback is one of
- 5Presentational Skills & Storytelling Techniques – Start embracing storytelling to engage, influence, and bring your ideas to life9:00 am - 5:00 pm
Influential people are confident, and the confidence displayed draws Others in. If we can also fold in a little Storytelling, that can help us engage Others at a deeper, much more emotional level. In this context, Storytelling is powerful; its a presentational enabler that allows our message to become much more comp
, ...Brain-influencing Secrets: Practical Methods To Persuade & Convince Others9:00 am - 5:00 pmWhat is the Hidden Science Behind Persuasion and Get People to Say the Yes?
Did you know there are BrainInfluencing Secrets you can use in everyday situations that will have you convince people to say Yes?
The reason why a person can frequently get what he/she asks for versus someone who cannot
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- 12Live Virtual LearningCoaching In The Moment9:00 am - 5:00 pm
– A musthave skill for busy leaders to get work done and develop people at the same time with less time
The 5 simple steps that you learn in this 1day workshop will equip you to:
- Engage your people to think and to speak their mind.
- Empower your people to develop their own solutions and the ownership to impleme
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- 15Visual Storytelling with Infographics Design9:00 am - 5:00 pm
Create Stunning Infographics to share your ideas
Take your data and information and tell a story using infographics today!
This is a 2day practical oriented course; we will walk you through the entire process of designing your first infographic, stepbystep. Learn the steps, design process and publish your first inf
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- 17Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint9:00 am - 5:00 pm
Do you know that up to 90% of the information transmitted to the brain is visual? And yet many of us continue to dull our audience to sleep with boring and mindnumbing figures.
If you are looking to impact your target audience with powerful visual content that they can digest anywhere, then Infographics is the tool to
, ...Become a Remarkable Leader9:00 am - 5:00 pm– Discover The Keys To Unlock Your Potential To Lead
Stepping up & into that first leadership position is one of the critical stages on a Leaders development path. Its a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates.
We quickly reali , ...
Improving Productivity & Efficiency Using Agile & Scrum Methodology9:00 am - 5:00 pmCompanies worldwide, across all industries, are undergoing rapid changes in their products, services & process due to increased digitalization, changes to customer expectations, personalized user experience. To stay competitive in a VUCA market, especially in the time of pandemic driven scenarios, companies must
, ... - 18Live Virtual LearningTurning Customer Dissatisfaction Into Opportunities For Better Relationship9:00 am - 5:00 pm
The Next Level: Customer Service Recovery In Complaints Handling
This oneday course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/agreement.
If a customer is unhappy, he or she will voice their complaint. In this course, we share how you
, ...Speaking Impromptu with Confidence, Charisma and Clarity – Mesmerise Your Audience9:00 am - 5:00 pmSPEAK FLUENTLY – Impromptu Speaking with Confidence, Conviction and Clarity
80% of all public speeches delivered are done Impromptu. Impromptu Speaking is not about speaking unprepared. It is about training your mind to transfer your thinking and feelings into words in double quick time with Supreme Confidence, O
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- 22Live Virtual LearningCreative & Innovative Problem-Solving using Design Thinking Methodology9:00 am - 5:00 pm
As the customers increasingly demand increasing personalization of the products and services they receive; businesses require to adopt effective ways to develop and deliver differentiating user experience in products and services to stay relevant & profitable in a highly competitive market. The need of improved u
, ... - 23Writing in Response to Customer Complaints9:00 am - 5:00 pm
“We all need people who will give us feedback. That’s how we improve.” – Bill Gates
USING WORDS THAT CONVEY POSITIVE EMOTIONS
Not all unhappy customers complain, but when they do, you should take that as an opportunity to put things right and repair the relationship. Customer complaints are valu
, ...Pitching like a Pro with Stories9:00 am - 5:00 pm~Learn simple steps to win peoples hearts and mind through storytelling
Story telling is the most powerful way to put ideas into the world
Robert McKeeHave you ever heard of the statement that facts tell while stories sell? Yet, what are the key ingredients you will need in a story to pitch effectively?
Stori
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- 25Powerful Email Techniques to Write Better Emails and Get More Done Faster than Ever Before9:00 am - 5:00 pm
No matter what business are you in, effective communication skills are life saving. Why? Because we are often bogged down with emails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time.
Wou
, ... - 26Ikigai – Living a Purposeful and Happy Life9:00 am - 5:00 pm
Discover The Japanese Secret to a Happy Life!
Do you want to :
- Wake up each day feeling energized and purposeful, knowing that you can make an impact in the world and live life to the fullest?
- Move beyond your current constrictions, fears, doubts, and negative emotions to become an unstoppable force of success?
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- 29Certified Counter Terrorism Practitioner (3 day)9:00 am - 5:00 pm
CCTP ACCREDITATION
The Certified CounterTerrorism Practitioner program meets the requirements and those set forth in ISO 17024.
International Standard ISO/IEC 17024 is the benchmark and requirement for each organization providing certification of persons.
The requirements specified in ISO/IEC 17024 aim to help person
, ...Dynamic Facilitation Skills9:00 am - 5:00 pm– Learn how to better deliver facilitated sessions such as meetings, focus group discussions and action planning strategies
This intensive course seeks to bring forth the dynamics of positive facilitation skills for facilitators when, coupled with proper training and practice, can both be inspiring to their group
, ... - 30Say It Right! Pronunciation And Voice Fluency9:00 am - 5:00 pm
– Improving your Voice Fluency and Speak Confidently
I want to sound right and leave a great impression. Say but little and say it well.
Gaelic Proverb
Do you struggle with getting your words out when explaining things in important situations, situations like interviews, presentations, meetings, phone o
, ...The Psychology Of Dynamic Negotiation9:00 am - 5:00 pm– Acquire Dynamic Negotiation Tactics and Psychological Strategies for winwin outcome
All successful organizations and businesses require people who can negotiate well. The art of dynamic negotiation forms the foundational basis for expansion of a business as well as consolidation of its position.
The Psychology
, ...Working with Different Personalities at Work9:00 am - 5:00 pmWe usually face a certain level of stress and frustration when working with difficult people. The truth is, we cannot avoid them, and neither can we change their behaviour. The best solution is to acquire skills on how to work effectively with them.
The goal of this 2day workshop is to prepare you with the right attit
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Events for 1 August
Events for 2 August
Events for 3 August
9:00 am - 5:00 pmAnger And Stress Management
VOCO Orchard / Holiday Inn, Orchard
Anger And Stress Management
Events for 4 August
9:00 am - 5:00 pmDelivering Valuable And Constructive Feedbacks Effectively
VOCO Orchard / Holiday Inn, Orchard
Delivering Valuable And Constructive Feedbacks Effectively
Events for 5 August
9:00 am - 5:00 pmPresentational Skills & Storytelling Techniques – Start embracing storytelling to engage, influence, and bring your ideas to life
VOCO Orchard / Holiday Inn, Orchard
9:00 am - 5:00 pmBrain-influencing Secrets: Practical Methods To Persuade & Convince Others
VOCO Orchard / Holiday Inn, Orchard
Presentational Skills & Storytelling Techniques – Start embracing storytelling to engage, influence, and bring your ideas to life
Brain-influencing Secrets: Practical Methods To Persuade & Convince Others
Events for 6 August
Events for 7 August
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