This advanced level workshop introduces indepth grammar concepts and guidelines which will enhance your written and verbal communication.

Encompassing a range of technically tricky grammatical areas, concepts from this course can be readily applied to numerous business and work situations. Your knowledgeable and exper

A person’s emotional resilience refers to their psychological ability to cope with or adapt to, pressure, change, and stress. Emotional resilience is not something you either do or do not have, it is a trait you can work on and build. Adversity Quotient (AQ) is a measurement of a person’s resilience. It is

Leadership Conversations™: Challenging High Potential Managers to Become Great Leaders

– Move from Monologue to Dialogue to Grow Your Leadership Influence

Leadership revolves around “Conversations”, ones that allow a Leader to interact, build relationships, deepen trust, and share information in

TAMING TOXIC PEOPLE IN THE WORKPLACE

We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers the e

Create Stunning Infographics to share your ideas

Take your data and information and tell a story using infographics today!

This is a 2day practical oriented course; we will walk you through the entire process of designing your first infographic, stepbystep. Learn the steps, design process and publish your first inf

Getting understanding and cooperation from an angry caller is not an easy task for most people at the workplace. This training is directed to help participants improve their ability to cope with various difficult behaviours from callers in order to turn them into allies at work.

How many times had it been said: It’s easier to vet my own work than that of others.
How many times had it been felt: To vet someone’s work, I need to start from scratch and rewrite.

Whether you are vetting your own or the work of others, there is truly a system to the mundaneness (or madness). Having a sys

– Master the Ability to Write Clear, Concise and Readable Business Writing.

No matter what business you are in, effective communication skills are crucial. Why? Because we are often bogged down with emails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time.

Would y

– Using Effective Verbal & NonVerbal Communication Skills

The way you speak and behave can influence those around you and impact productivity. To ensure good customer service at the frontline, it is important to achieve confidence and comfort both in your speech and behaviour when serving customers and guest

As the customers increasingly demand increasing personalization of the products and services they receive; businesses must adopt effective ways to develop and deliver differentiating user experience in products and services to stay relevant & profitable in a highly competitive market. The need for improved user exp

Uncover the truth about telling lies  

Join this comprehensive course to collect evidence and present the facts in an unbiased manner!  

Interviews are used extensively to establish the facts of a case, complaint or accuracy of the information given. This twoday course is deliberately constructed i

PRESENTING TO IMPRESS – Wow your audience with no jitters

80% of all public speeches delivered are done offthecuff. Speaking offthecuff is not about speaking unprepared. It is about training the participant’s mind to transfer his/her thinking and feelings into word

Discover The Japanese Secret to a Happy Life!

Do you want to :

• Wake up each day feeling energized and purposeful, knowing that you can make an impact in the world and live life to the fullest?
• Move beyond your current constrictions, fears, doubts, and negative emotions to become an unstoppable force of success?

Ikig

Agile Strategic Planning To Implementation course gives you the most needed skills and tools to transform conventional working methods to the new era of productivity. Packed with artifacts and formulas the Agile toolkit allows learners to confidently embark on initiatives with the right framework to launch their produ

– Master Data Interpretation & become expert data analyst using Microsoft Excel 2016/2019/365 Users

Data Analysis is the process of systematically inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information and conclusions, as well as supporting decisionmaking. Micros

– Discover The Keys To Unlock Your Potential To Lead

Stepping up & into that first leadership position is one of the critical stages on a Leader’s development path. It’s a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates.

We quick

Create Your Presentations and Slideshows Easier, Smarter and Faster!
Smarter, Save Time and Increase Productivity

Have you ever thought of the following?

• Why my presentation cannot cover the entire screen when running a slide show?
• How to control the presentation without going through sequential slides?
• How to place t

What is the Hidden Science Behind Persuasion and Get People to Say the ‘Yes’?

Did you know there are “BrainInfluencing Secrets” you can use in everyday situations… that will have you convince people to say ‘Yes’?

The reason why a person can frequently get what he/she asks for&

– Asking the right question is at the heart of effective communications

“Judge a man by his questions rather than by his answers.” ― Voltaire

Effective questioning is a great method for getting others to think critically and independently. Effective questioning also helps discover any misunderst

Explore Word’s top tools and undiscovered features and apply them in a business or realworld setting
Smarter, Save Time and Increase Productivity

Despite the many alternatives that are out there, Microsoft Word remains one of the most popular word processors available.

Such a popular tool should be easy to maste

Create Stunning Infographics to share your ideas

Take your data and information and tell a story using infographics today!

This is a 2day practical oriented course; we will walk you through the entire process of designing your first infographic, stepbystep. Learn the steps, design process and publish your first inf

Nowadays in the workplace, it is likely there are many situations where you’ll need to “write” to people.

For instance:

• You may need to “write” a proposal to your superior and convince him/her to approve it or see your point of view
• You may need to “write” an encouraging text t