– Discover The Keys To Unlock Your Potential To Lead

Stepping up & into that first leadership position is one of the critical stages on a Leaders development path. Its a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates.

We quickly reali , ...

Your Heart & Mind @ Work

Positive psychology in the workplace is about shifting attention away from negative aspects such as heavy workload, stress, burnout, and job insecurity. Through the employment of positive psychology, a working environment with a goal of promoting positive actions in its employees can be cr

TAMING TOXIC PEOPLE IN THE WORKPLACE

We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers the e

Kaizen Suggestions System A Collaborative Problem Solving & Continuous Improvement Technique

Improve workplace efficiency using Kaizen principles a Japanese term emphasizes continual improvement process at work.

Toyota is known for highest quality & lowest price. In its 80 years of existence, Toyota n

Scientists have shown that the human brain has a much larger ability than we think. We are able to boost our brain, develop and improve our memory. People are the only real resource in any organizations. Hence the task of developing the employees’ mental skills would be of utmost importance to both the individual , ...

The Ultimate Guide to maximize your brain for peak performance, manage day to day emotions and stress

Worrying is a normal process and we do have worries in our life. For some people however, worrying can become a problem in itself. We may feel trapped in a cycle of worrying that can make us feel physically tense or on

The Next Level: Customer Service Recovery In Complaints Handling

This oneday course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/agreement.

If a customer is unhappy, he or she will voice their complaint. In this course, we share how you

Why Am I Angry for No Reason?

Can stress make you angry?

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. Stre , ...

The ability to effectively influence and persuade others lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a facetoface encounter, influence a group in a meeting, sway an entire organisation, or win over

Pivot Table is an excellent data analysis and reporting tool in Microsoft Excel 2016/2019/365 Users that enable you to create summary of large data in a few clicks. You can use Pivot Table to sort, count, total or give the average of the data stored in a table, display the results in a second table and show the summarize