Programme Calendar

August

September 2021

October
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Live Virtual Learning
Become a Remarkable Leader
9:00 am - 5:00 pm

– Discover The Keys To Unlock Your Potential To Lead

Stepping up & into that first leadership position is one of the critical stages on a Leaders development path. Its a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates.

We quickly reali , ...

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Positive Psychology at Work – Boosting Jobs Satisfaction & Performance in the Workplace
9:00 am - 5:00 pm

Your Heart & Mind @ Work

Positive psychology in the workplace is about shifting attention away from negative aspects such as heavy workload, stress, burnout, and job insecurity. Through the employment of positive psychology, a working environment with a goal of promoting positive actions in its employees can be cr

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The Stress Free Way to Deal with Difficult and Negative People at Work
9:00 am - 5:00 pm

TAMING TOXIC PEOPLE IN THE WORKPLACE

We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers the e

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Kaizen For Continuous Improvement And Boosting Efficiency At Work
9:00 am - 5:00 pm

Kaizen Suggestions System A Collaborative Problem Solving & Continuous Improvement Technique

Improve workplace efficiency using Kaizen principles a Japanese term emphasizes continual improvement process at work.

Toyota is known for highest quality & lowest price. In its 80 years of existence, Toyota n

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15
Boost Your Brain & MEMORY Power at the Workplace
All of the day

Scientists have shown that the human brain has a much larger ability than we think. We are able to boost our brain, develop and improve our memory. People are the only real resource in any organizations. Hence the task of developing the employees’ mental skills would be of utmost importance to both the individual , ...

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Worriers To Warriors
9:00 am - 5:00 pm

The Ultimate Guide to maximize your brain for peak performance, manage day to day emotions and stress

Worrying is a normal process and we do have worries in our life. For some people however, worrying can become a problem in itself. We may feel trapped in a cycle of worrying that can make us feel physically tense or on

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Turning Customer Dissatisfaction Into Opportunities For Better Relationship
9:00 am - 5:00 pm

The Next Level: Customer Service Recovery In Complaints Handling

This oneday course teaches service providers how to manage difficult customer situations more effectively that work towards joint problemsolving/agreement.

If a customer is unhappy, he or she will voice their complaint. In this course, we share how you

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Live Virtual Learning
Anger And Stress Management
9:00 am - 5:00 pm

Why Am I Angry for No Reason?

Can stress make you angry?

Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. Stre , ...

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Power of Self-Branding – Find the best positioning of your strength
All of the day

The 1day program promises participants new perspectives towards how one could discover their own unique selling positioning to enhance their career options and personal life. Elevate your life and career starting now!

Creating a great personal brand is the secret to lasting differentiation in today’s overcrowe

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Live Virtual Learning
Handling Angry, Hostile and Abusive Customers
9:00 am - 5:00 pm

In every type of business we are providing, we are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep customers happy and satisfied.

This course will impart , ...

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The Secrets of Persuasion and Influence – Learn the Psychology of Persuasion and Influence
9:00 am - 5:00 pm

The ability to effectively influence and persuade others lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a facetoface encounter, influence a group in a meeting, sway an entire organisation, or win over

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Mastering Excel 2016/2019/365 Users PivotTable Basic to In-Depth Skills for Business Analysis and Reporting
9:00 am - 5:00 pm

Pivot Table is an excellent data analysis and reporting tool in Microsoft Excel 2016/2019/365 Users that enable you to create summary of large data in a few clicks. You can use Pivot Table to sort, count, total or give the average of the data stored in a table, display the results in a second table and show the summarize

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August

September 2021

October
M
T
W
T
F
S
S
30
31
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5
Events for 1 September
No Events
Events for 2 September
No Events
Events for 3 September
No Events
Events for 4 September
No Events
Events for 5 September
No Events
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9
10
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12
Events for 6 September
No Events
Events for 7 September
No Events
Events for 8 September
No Events
Events for 9 September
Events for 10 September
Events for 11 September
No Events
Events for 12 September
No Events
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19
Events for 13 September
No Events
Events for 14 September
Events for 15 September
Events for 16 September
Events for 17 September
Events for 18 September
No Events
Events for 19 September
No Events
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Events for 20 September
No Events
Events for 21 September
No Events
Events for 22 September
No Events
Events for 23 September
Events for 24 September
No Events
Events for 25 September
No Events
Events for 26 September
No Events
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Events for 27 September
Events for 28 September
No Events
Events for 29 September
No Events
Events for 30 September
No Events
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