CBS Training

The Psychology of Body Language: Reading Nonverbal Clues

Body language is the unspoken truth behind every interaction. Understanding why people behave a certain way in sales, negotiations, leadership, law enforcement, or personal relationships gives you an undeniable advantage. This program dives deep into the psychology behind body language, teaching participants how to read, interpret, and respond confidently.

Beyond professional interactions, this course also covers psychological distress signals—helping participants recognise signs of depression, suicidal ideation, and self-harm tendencies, which are crucial for those in leadership, law enforcement, or caregiving roles.

Actions Speak Louder Than Words!

Did you know that up to 93% of our communication doesn’t rely on words? In fact, body language makes up more than half of the signals we send and receive. This dynamic masterclass will guide you through the fascinating world of nonverbal communication, helping you spot and interpret key body language cues that reveal what people are really thinking and feeling.

You’ll learn to recognize signs of openness—like relaxed posture and authentic smiles—and pick up on subtle signals of discomfort or defensiveness, such as crossed arms or restless movements. Through interactive exercises and real-world examples, you’ll sharpen your ability to read between the lines in any conversation.

By the end of this experience, you’ll gain insights into the psychology of body language, build stronger connections, and enhance your ability to both convey and understand unspoken messages. Step into this masterclass and transform the way you communicate—beyond words.

Learning Outcomes
  1. Decode gestures, facial expressions, posture, and movement to uncover hidden emotions.
  2. Identify red flags—when someone is uncomfortable, deceptive, or mentally distressed.
  3. Understand the psychology of distress behaviors—why some individuals engage in self-harm, withdraw socially, or show subtle cries for help.
  4. Master the art of persuasion—using nonverbal cues to gain trust, build rapport, and influence outcomes.
  5. Gain a strategic advantage in sales, negotiation, leadership, and law enforcement by accurately reading people’s true intentions.
  6. Respond confidently—knowing why people behave a certain way allows you to act decisively and effectively.

This fun and interactive session combines scientific insights, real-world applications, and hands-on practice to ensure participants leave equipped with a powerful new skill set for both professional and personal interactions.

Because when you understand the psychology behind body language, you see what others miss.

Course Outline

Module 1: The Psychology Behind Body Language – Why We Do What We Do

  • The Human Hardwiring: How evolution shaped body language as our first survival tool. Why fight, flight, freeze, and appease responses still govern nonverbal behaviors today.
  • Limbic vs. Neocortex Responses: How the limbic brain produces instinctive, genuine signals that betray true feelings before the thinking brain can intervene.
  • Emotions in Motion: Why emotions must move through the body—resulting in unconscious gestures, micro-expressions, posture shifts, and fidgeting.
  • Baseline Behaviors: Why “normal” varies from person to person and why establishing a baseline is critical before interpreting signals.
  • Congruency and Incongruency: Understanding the psychological discomfort of cognitive dissonance when words and body signals don’t align.

Module 2: Decoding Emotions and Intentions – Reading the Tells

  • Facial Micro-Expressions: The psychology of universal facial expressions. Why micro-expressions leak despite efforts to hide emotion (based on Paul Ekman’s research).
  • Gestures and Self-Soothing Behaviors: Why people touch their faces, necks, arms, and hands when under psychological stress. How these pacifying behaviors reveal internal discomfort, anxiety, or deception.
  • Posture and Space: How our personal space and posture are controlled by territorial instincts and social dominance hierarchies. Why leaning in or away sends powerful messages.
  • Hand Signals and Feet Clues: The psychology behind open vs. closed hand gestures, and why feet are the most honest part of the body.

Module 3: Spotting Psychological Distress and Red Flags

  • Withdrawal and Disengagement: The psychological meaning behind lack of eye contact, slumped posture, minimal gestures, and isolation.
  • Micro-Expressions of Sadness, Contempt, and Fear: How these emotions are often hidden and why their presence in non-threatening situations is a red flag.
  • Self-Harm Indicators: Covering scars, wearing long sleeves in hot weather, excessive self-soothing, or grooming behaviors that indicate inner turmoil.
  • Learned Helplessness and Resignation: Body language associated with people who have “given up” mentally or emotionally—common in abused individuals or those with suicidal ideation.
  • Human Resources & Recruiters: How to assess candidates beyond their words by observing nonverbal cues of confidence, anxiety, or authenticity—leading to more meaningful hiring decisions and employee engagements.
  • Healthcare Providers & Caregivers: Recognizing nonverbal signs of emotional distress, depression, or self-harm in patients or clients—crucial for offering timely and potentially life-saving support.

Module 4: Influence and Persuasion – Nonverbal Strategies That Build Trust

  • Mirroring and Matching: Why we unconsciously like people who are “like us” and how mirroring creates subconscious rapport.
  • The Power of Presence: How adopting expansive, open body language signals confidence and leadership (Amy Cuddy’s power posing theory).
  • Gestures of Honesty: Why showing your hands, keeping palms visible, and having open gestures make you appear more trustworthy.
  • Eye Contact and the Dopamine Connection: How sustained eye contact creates emotional bonds through neurochemical responses.

Module 5: Situational Mastery – Sales, Negotiation, Leadership, and Law Enforcement

  • Sales: How to spot buying signals and recognize when to close (feet pointed toward exit vs. toward you, eye contact increases, nodding).
  • Resource allocation and optimization
  • Negotiation: Detecting hesitation, resistance, or false agreement (e.g., lip compressions, shoulder shrugs, eyebrow flashes).
  • Leadership: Using body language to project authority and empathy simultaneously. How to read a room and adjust.
  • Law Enforcement: Reading deception and danger cues quickly. Spotting concealed stress signals (e.g., throat clearing, excessive blinking, hiding hands).
Testimonials

“He has vast experience and is very knowledgeable in the content. I really love this course. I was very engaged throughout the session. I think the speaker is very engaging and helpful in reading the body language of other people and myself.” Language Executive at State Courts

“Christian has a vast knowledge about world issues and the things he speaks about are very relatable. Loved learning the mechanics behind body language, baseline principle, and identifying 6 basic emotions. A very good skill to have and learn.” CNB

“Trainer is very experienced in his field and shared his skills and experience with participants.” Manager at MSF

“Absolutely, totally engagingly fun session. You make the lesson so easy Christian. I look forward to more of your sessions in future.”
Global Brand Beauty Consultant

“Christian is an excellent trainer. The sessions were informative, interesting and lively and I observed that he kept in mind our individual objectives and job scopes as he would make an effort to point out what would be more relevant for each of us. Definitely a worthwhile investment!”
Managing Director of a Paper Distrbution Company

Good learning points shared in the course. Excellent and engaging trainer!
Republic Polytechnic

Very interesting! Excellent trainer!
Ministry of Health

The trainer is engaging and able to get the class attention.
CapitaLand Retail Management Pte Ltd

Highly engaged trainer!
Workforce Singapore Agency

Truly beneficial to how we can read body language & speech usage properly. Great & wise trainer. Will ask for more of his training.
Info-communications Media Development Authority

Knowledgeable, excellent trainer patient with lots of case studies and examples
Singapore Polytechnic

Training Methodology
  • Fun and highly interactive
  • Real-life video analysis
  • Paired exercises and small group discussions
  • Live demonstrations
  • Role-playing with immediate feedback
Who Should Attend
This program is ideal for professionals and individuals who want to sharpen their ability to read people, build stronger connections, and respond with greater insight. Whether you’re navigating high-stakes negotiations or offering support in sensitive situations, understanding the psychology of body language gives you a powerful advantage.

  • Leaders, and Managers: Ideal for those in leadership roles who need to understand team dynamics, manage conflicts, and make informed hiring decisions by accurately interpreting body language and non-verbal cues.
  • Sales, Negotiation, and Customer-Facing Professionals: Perfect for individuals in sales, business development, or negotiation who want to build rapport, understand client concerns, and close deals with greater success by leveraging non-verbal communication techniques.
  • Educators, Counselors, and Law Enforcement Officers: Suitable for professionals in teaching, mentoring, counseling, or law enforcement roles, where understanding unspoken emotions, identifying concealed truths, and building empathy are critical to success.
  • Human Resources & Recruiters: Assess candidates beyond their words and create more meaningful employee engagements.
  • Healthcare Providers & Caregivers: Recognize nonverbal signs of emotional distress, depression, or self-harm—crucial for offering timely support.
About The Trainer

Christian Chua: Expert in Body Language Interpretation and Communication

Christian Chua: Expert in Body Language Interpretation and Communication

Christian Chua is an internationally recognized master class motivator and a leading expert in body language interpretation, communication, and people skills. With over 20 years of professional speaking experience, he has established himself as a sought-after speaker for both local and international events, seamlessly blending insightful content with engaging humor. Christian is one of the few Singaporeans to hold the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association of America, a testament to his exceptional skill and commitment to the speaking profession. His expertise in body language allows him to analyze non-verbal cues effectively, making him a valuable resource for organizations seeking to enhance their communication strategies.

As a former President of the Asia Professional Speakers Association (Singapore), Christian has represented Singapore on global platforms, including meetings with prominent figures such as the Princess of Brunei and the Princess of Kedah. His insights into body language have been sought after during significant events, including the historic summit between President Trump and President Kim, where he provided analysis for multiple media outlets. Christian’s workshops focus on empowering individuals to understand and utilize body language for better interpersonal communication, conflict resolution, and relationship building. With a diverse clientele that includes C-level executives and government officials, Christian Chua is dedicated to helping others unlock their potential through the mastery of non-verbal communication.