PROFESSIONAL TRAINING FOR THE REAL WORLD

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Intro to CBS

CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of individuals, organizations and society at large. Through a wide spectrum of executive training, seminars and workshops, CBS aims to inspire and educate individuals and institutions to realize their true potential through effective learning methodologies.

Our Clients

The Mapletree logo features the company name in lowercase black letters, with three orange horizontal lines forming the top of the letter "r".
ExxonMobil logo with the company name in bold red text on a light grey background.
Logo of Singapore Workforce Development Agency with initials "WDA" in pink and blue, and the agency’s name in blue and pink text on a light background.
StarHub logo featuring a green star with a yellow vertical shape behind it, next to the word "StarHub" in green text.
Logo of the Singapore Tourism Board with stylised white text on a teal, rounded rectangular background.
Sembcorp logo featuring a stylised green abstract shape with horizontal lines next to the word "sembcorp" in black lowercase letters.
DHL logo with bold red letters on a yellow background and red speed lines to the left of the text.
PSA logo with abstract design on the left and the tagline "The World’s Port of Call" below the letters "PSA".
Logo of PUB, Singapore's National Water Agency, featuring a blue and green circular design and text to the right-hand side.
Airbus logo featuring a blue circular emblem with stylised lines to the left of the word "AIRBUS" in bold blue letters on a light background.
NUS logo with a shield featuring a lion and symbols, and the text "National University of Singapore".
Aviva logo featuring a blue, yellow, and green abstract shape above the word "AVIVA" in blue capital letters.
The Cisco logo featuring blue vertical bars forming a bridge shape above the word "CISCO" in blue capital letters on a light background.
Standard Chartered logo with blue and green abstract design and the text "standard chartered" in lower-case letters.
Singapore Airlines logo featuring the brand name in blue capital letters and a stylised yellow bird emblem to the right.

Programme Calendar

2026 November

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    2026 November

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    Psychological First Aid (PFA): Supporting Mental Wellness in Times of Distress and Crisis
    9:00 am - 5:00 pm
    Must-Have Tools and Skills for Psychological First Aid Success: Empowering You to Respond Effectively in Times of Mental Health Crisis Welcome to Psychological First Aid (PFA) for Mental Wellness, a practical one-day training designed to equip you with essential tools and skills to support adults experiencing distress , ...
    Power BI Basics: The AI-Enhanced Way to Analyse Data
    9:00 am - 5:00 pm
    Power BI Basics: Smarter Insights with AI Essential Power BI Skills for Working Professionals in the Age of AI Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This one-day practical workshop equips participants with the essential skills to build business- , ...
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    Writing Good Replies to Difficult Stakeholders (with AI prompts)
    9:00 am - 5:00 pm
    It may seem innocent enough – writing a reply to a stakeholder on a routine matter or small issue. Yet it is such complacency and a lack of professionalism that usually get a writer entangled in all sorts of difficult consequences – including a potential lawsuit! The situation is made worse when dealing with challen , ...
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    Proofreading Course: Zero Grammar Errors | CBS Singapore
    9:00 am - 5:00 pm
    Mastering Proofreading: The Path to Perfect Grammar Achieve perfection in your writing with our “Proofreading for Zero Grammar Errors” course. This practical workshop equips you with the skills to spot and correct even the most subtle grammatical mistakes, ensuring your documents are error-free and polished. Whe , ...
    Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement
    9:00 am - 5:00 pm
    AI and Public Service: Assisted AI Tools for Better Citizen Interaction This comprehensive workshop is designed to equip public officers with the essential digital communication skills and knowledge to effectively engage with citizens in the modern digital era. With the growing importance of AI in enhancing communic , ...
    Future-Proof Your Work with AI: Become a Google Gemini AI Power User
    9:00 am - 5:00 pm
    Tired of feeling overwhelmed by endless tasks and the constant pressure to do more with less? Imagine having a powerful AI assistant that anticipates your needs, streamlines your workflow, and helps you achieve more in less time. In an increasingly AI-driven world, mastering AI tools like Google Gemini is no longer a l , ...
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    Behavioral Safety in Practice – Utilizing Safety Psychology in Behavioral Safety Management
    9:00 am - 5:00 pm
    Get the latest philosophy and practical approach of behavioral safety and apply to your existing health and safety management system. Why Behavioral Safety? Why do highly trained workers still take unsafe shortcuts? The answer often lies not in lack of knowledge, but in human behavior. Behavioral Safety in Practi , ...
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    Top 10 AI Tools for Work Productivity: Claude, ChatGPT, Gemini, Microsoft Copilot
    9:00 am - 5:00 pm
    Doing More in Less Time with Today’s Leading AI Assistants This intensive one-day, hands-on workshop equips executives and professionals to get measurably more done with today’s four leading AI assistants — Claude, ChatGPT, Gemini and Microsoft Copilot. Rather than treating each tool as a novelty, participants learn , ...
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    Excel PivotTables: Basics to Mastery – Mastering Excel 2016/2019/365 Users PivotTable Basic to In-Depth Skills for Business Analysis and Reporting
    9:00 am - 5:00 pm
    Pivot Table is an excellent data analysis and reporting tool in Microsoft Excel 2016/2019/365 Users that enable you to create summary of large data in a few clicks. You can use Pivot Table to sort, count, total or give the average of the data stored in a table, display the results in a second table and show the summari , ...
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    WIN without FIGHTING
    9:00 am - 5:00 pm
    Using the Sun Tzu Art of War and other Ancient Oriental Wisdom to Create MASSIVE RESULTS From young, we have been trained to do well so that we can win.  We were taught that life Is not a bed of roses, and we need to fight to win. Smart people know that the best way is to win without fighting.  As mentioned by Su , ...
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    Generative AI Tools Every Office Administrator Must Know
    9:00 am - 5:00 pm
    AI Made Easy: Generative Tools for Smarter Office Administration Admin and ops professionals are the invisible backbone of every high-functioning team — but their workflows are often invisible too. From wrangling updates across departments, preparing reports with scattered data, and managing records and logistics a , ...
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    Delivering Valuable And Constructive Feedbacks Effectively
    9:00 am - 5:00 pm
    Feedback That Works: How to Give, Receive & Seek It Effectively Learn the essentials of giving and receiving constructive feedbacks Delivering feedback is often awkward and unsuccessful. Find out how to do it painlessly and help your employees benefit from it. Giving constructive feedback is one of the , ...
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    Inside the Criminal and Terrorist Mind: Applied Criminal and Forensic Psychology for Modern Law Enforcement
    9:00 am - 5:00 pm
    Understanding Offender Psychology to Anticipate, Prevent, and Respond This course is a highly immersive 2-day professional training designed for law enforcement and public safety and security practitioners seeking to strengthen their analytical and decision-making capabilities. Grounded in criminology, criminal and , ...
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    Dynamic Facilitation Skills
    9:00 am - 5:00 pm
    Learn how to better deliver facilitated sessions such as meetings, focus group discussions and action planning strategies This intensive course seeks to bring forth the dynamics of positive facilitation skills for facilitators when, coupled with proper training and practice, can both be inspiring to their group memb , ...
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    Powerful Emotional Drivers for Decision Making
    9:00 am - 5:00 pm
    Unlocking Emotional Fulfilment: Understanding Your 8 Top Drivers for Success “Emotional Drivers” are psychological factors that influence and motivate human behaviour and decision-making. They are your deep-seated emotional needs or desires that you consciously or unconsciously seek in your life everyday. If your top , ...
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    Writing Persuasive Approval Papers
    9:00 am - 5:00 pm
    Here’s the story. When DR SUNNY GOH taught this programme under the same Title for the last decade, it was so successful that the Training Institute discussed sharing his Intellectual Property or getting him to conduct Training of Trainers to outsource his approval writing methods. It was a attempting idea, but concern , ...
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    Tap into the Power of Colored Brain Communication for Brilliant Communication and the Avoidance of Conflict
    9:00 am - 5:00 pm
    Building better communication and rapport with your team members Accredited and Validated by the American Institute of Business Psychology INTRODUCTION Have you ever wondered why some people do not understand the message you are trying to convey or that the message is interpreted differently by different collea , ...
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    Building Positive Safety Culture: Fostering a Positive Safety-Driven Operational Workplace
    9:00 am - 5:00 pm
    Gain insights into the latest approaches for analyzing safety culture and fostering a positive safety culture. Many safety professionals are exploring ways to analyze and measure safety culture. Numerous safety experts have written about and proposed methods for assessing and fostering a positive safety culture, whi , ...
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    Uncover The Secrets Of Body Language – Master The Powerful Tool For Effective Communication
    9:00 am - 5:00 pm
    -Master the powerful tool for effective communication Interpreting Facial Expressions and Body Language Did you ever wish you could know what someone is thinking or feeling? And believe that actions do actually speak louder than words? How you sit, stand, walk, your postures, facial expressions, gestures, movem , ...
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    Prompt Engineering Made Practical: Smarter Prompts, Better Outputs
    9:00 am - 5:00 pm
    Prompt Engineering Made Practical: From Theory to Real AI Results – A Hands-On AI Session Essential Prompt Engineering Skills for Working Professionals in the Age of AI Today’s professionals are increasingly expected to leverage Generative AI tools such as ChatGPT, Copilot, and Gemini to enhance productivit , ...
    Enroll Now
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    The Stress Free Way to Deal with Difficult and Negative People at Work
    9:00 am - 5:00 pm
    TAMING TOXIC PEOPLE IN THE WORKPLACE We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers th , ...
    Enroll Now
    Master the Most Powerful AI Problem-Solving Toolkit
    9:00 am - 5:00 pm
    Hands-On Training with Gemini 3.0, NotebookLM, Canvas, Nano Banana & Veo Master the Gemini AI Problem-Solving Toolkit Operational Excellence Using Gemini AI – Problem-Solving & Workflow Automation Let’s be honest – the work never stops. Policy research, public communications, briefing papers , ...
    Enroll Now
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    Email Excellence with AI – Writing Clear and Effective Workplace Messages
    9:00 am - 5:00 pm
    Email remains a core workplace communication tool, yet poorly written messages often cause confusion, delays, and unnecessary back-and-forth. This full-day, hands-on workshop equips participants with practical techniques to write emails that are clear, concise, and professional. Participants learn how to structure m , ...
    Enroll Now
    AI-Powered Excel: Harness AI for Maximum Productivity
    9:00 am - 5:00 pm
    In today’s data-driven world, the integration of AI tools within Microsoft Excel is transforming the way professionals work, automating processes, and driving data driven decision-making. This hands-on workshop empowers participants to unlock the full potential of AI-powered Excel, seamlessly combined with extern , ...
    Enroll Now
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    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work
    9:00 am - 5:00 pm
    The Future of Work: 20 Essential AI Tools for Peak Productivity, DeepSeek & Beyond ChatGPT This comprehensive hands-on training program is designed to equip participants with the knowledge and skills to harness the power of Generative AI and Large Language Models (LLMs) for various applications. Throughout the c , ...
    Enroll Now
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    Handling Angry, Hostile and Abusive Customers – Techniques for Handling Hostile Customer Interactions
    9:00 am - 5:00 pm
    Defusing the Bomb: Techniques for Handling Hostile Customer Interactions In every type of business we are providing, we are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it i , ...
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    Investigative Interviewing Techniques – Uncover the Truth About Telling Lies
    9:00 am - 5:00 pm
    Uncover the truth about telling lies   Join this comprehensive course to collect evidence and present the facts in an unbiased manner!   Interviews are used extensively to establish the facts of a case, complaint or accuracy of the information given. This two-day course is deliberately constructed in short and with i , ...
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    Speaking Off the Cuff – Think Fast & Talk Smart
    9:00 am - 5:00 pm
    Do you freeze up or panic when asked to speak on the spot? Being unexpectedly called upon to address a group, respond to questions, or share your views without warning can be unsettling for anyone. Can you handle a social conversation, even on topics you’re not familiar with? Those who speak confidently, intelligent , ...
    Enroll Now
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    High Impact Presentation Skills
    9:00 am - 5:00 pm
    Speak with Impact: Confident, Composed, and Compelling Every Time Did you know that nearly 80% of public speeches are delivered off-the-cuff? Contrary to what many believe, speaking off-the-cuff doesn’t mean being unprepared—it’s about developing the ability to turn your thoughts and emotions into clear, impactful wor , ...
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    Social Smarts for the Modern Professional- Presence, Poise & Confidence
    9:00 am - 5:00 pm
    Building Confidence and Professional Presence in Everyday Situations   Etiquette isn’t about being perfect or formal – it’s about being aware, respectful, and confident wherever you go. In today’s fast-moving and informal work environment, many professionals were never taught the unspoken rules of bus , ...
    Enroll Now
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    Design Stellar Presentations Like a Pro with Microsoft PowerPoint & AI
    9:00 am - 5:00 pm
    Craft Persuasive Presentations with AI & PowerPoint Are you ready to revolutionize the way you create and deliver presentations? With AI transforming industries at lightning speed, staying ahead means mastering the tools that amplify your impact. Imagine cutting design time in half, automating tedious tasks, and , ...
    Enroll Now
    Building AI Agents: From Automation Promise to Agentic Reality
    9:00 am - 5:00 pm
    McKinsey predicted that Generative AI would automate 30% of the work we do by 2030. We’re now well into that timeline — and it’s not happening. Not because AI isn’t capable, but because the way most professionals use AI today is fundamentally wrong. They treat it as a chat window, not as a workforce. , ...
    Enroll Now
    AI Creator’s Solution: Vibe Coding from Concept to Product
    9:00 am - 5:00 pm
    This hands-on course introduces the synergy of Generative AI and “Vibe Coding” to accelerate product development, rapidly building web applications. You will learn to transform a basic idea into a validated concept, generate functional, production-ready product solution without writing a single line of c , ...
    Enroll Now
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    Certified Counter Terrorism Practitioner (3 day)
    9:00 am - 5:00 pm
    CCTP ACCREDITATION  The Certified Counter-Terrorism Practitioner program meets the requirements and those set forth in ISO 17024. International Standard ISO/IEC 17024 is the benchmark and requirement for each organization providing certification of persons. The requirements specified in ISO/IEC 17024 aim to , ...
    Enroll Now
    Facilitation and Interviewing Skills – Facilitate the Flow, Focus the Questions
    9:00 am - 5:00 pm
    Facilitation and Interviewing Skills – Facilitate the Flow, Focus the Questions Facilitation and Interviewing skills are essential when conducting training or engagement sessions with internal or external stakeholders. These skills range from creating a conducive environment to confidently steering discussions—c , ...
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    Proactive Time & Stress Management
    9:00 am - 5:00 pm
    Reduce Stress with Time Management Strategies! Workable Time & Stress Management Strategies to Achieve Work Life Balance! Learning to manage time & stress has benefits for everyone. In the last two decades we have made progress in understanding the importance of good physical health in our working lives. The , ...
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    Project Management 101
    9:00 am - 5:00 pm
    Project Management Made Simple The need for efficient and resourceful project management is shared across public and private sector companies in all industries, including: construction, high tech, not-for-profit, manufacturing, finance and insurance, human resources, health care and pharmaceuticals. Project managemen , ...
    Enroll Now
    The Confident Presenter™
    9:00 am - 5:00 pm
    A One-Day Intensive Programme on Public Speaking and Corporate Presentation Skills Communicate with Clarity and Confidence at Work Whether you are presenting to clients, colleagues, senior management, or speaking on stage, your ability to communicate ideas clearly and confidently often determines the opportunitie , ...
    Enroll Now
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    Pitching Like a Pro with Stories
    9:00 am - 5:00 pm
    Pitch Like a Pro: Win Hearts with Storytelling – Discover creative techniques to inspire, engage, and persuade. ‘Story telling is the most powerful way to put ideas into the world’ Robert McKee Have you ever heard of the statement that facts tell while stories sell? Yet, what are the key ingredients you wi , ...
    Enroll Now
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    Using AI to Comprehend a Project, Create Business Presentations & Reports More Efficiently
    9:00 am - 5:00 pm
    Accelerating Research, Synthesis, and Professional Output In a fast-moving business environment, the ability to rapidly digest complex information and turn it into professional communication is a critical advantage. This one-day practical workshop equips participants with AI-driven techniques to research new topics in , ...
    Enroll Now
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    Say It Right! Pronunciation And Voice Fluency
    9:00 am - 5:00 pm
    Perfecting Your Pitch and Tone for Flawless Pronunciation “I want to sound right and leave a great impression. Say but little and say it well.” – Gaelic Proverb In today’s globalized world, clear and effective communication is crucial for personal and professional success. “Say It Right! Pronunciation a , ...
    Enroll Now
    AI-Powered Excel: Harness AI for Maximum Productivity
    9:00 am - 5:00 pm
    In today’s data-driven world, the integration of AI tools within Microsoft Excel is transforming the way professionals work, automating processes, and driving data driven decision-making. This hands-on workshop empowers participants to unlock the full potential of AI-powered Excel, seamlessly combined with extern , ...
    Enroll Now
    Work Smarter with Microsoft 365 Copilot: A Practical AI Workshop
    9:00 am - 5:00 pm
    Essential Microsoft 365 Copilot Skills for Working Professionals in the Age of AI Note: Some hands-on activities may be limited due to corporate laptop restrictions. Step-by-step guidance and screenshots will be provided. Participants are encouraged to bring a laptop with a Microsoft 365 Copilot license for full pra , ...
    Enroll Now
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    Better Business Writing Skills For Administrative Support Professionals
    9:00 am - 5:00 pm
    Master the Ability to Write Clear, Concise and Readable Business Writing. In today’s fast-paced business environment, effective written communication plays a crucial role in ensuring clarity, professionalism, and efficiency in workplace interactions. This course is designed to equip you with the essential sk , ...
    Enroll Now
    Decision Quality: Your Gut Is Not Your Strategy
    9:00 am - 5:00 pm
    Are you tired of second-guessing your administrative or staffing decisions?   As an executive or manager, your judgment is your most valuable asset — and your greatest vulnerability. Every strategic choice you make carries immense weight upstream, yet most people operate on intuition, flawed data, and hidden b , ...
    Enroll Now
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    Develop Inner Peace and Joy with Mindfulness (Mindfulness at Work)
    9:00 am - 5:00 pm
    Develop Inner Peace and Joy with Mindfulness Stress reduction Techniques Revealed! Enrol in this fun, practical and step-by-step course to start applying mindfulness practice at work to reduce stress. In today’s high-pressure work environment, executives face relentless demands that challenge their focus, decision-ma , ...
    Enroll Now
    Mastering Power BI with AI: Smarter Reports, Dashboards & Automated Insights
    9:00 am - 5:00 pm
    High-Performance Analytics for the Modern Executive In the age of AI, the ability to build static reports is no longer enough. Professionals must now leverage artificial intelligence to accelerate data cleaning, automate complex calculations, and uncover hidden trends instantly. This two-day practical workshop tran , ...
    Enroll Now
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    Mind Your English Language and Grammar Brush Up – From Singlish to Standard English
    9:00 am - 5:00 pm
    The key principles of English, focusing on the specific needs of Singaporeans are incorporated into this workshop. This workshop will take you through a series of interactive, hands-on activities to help you avoid grammatical errors. You will learn to edit your writing to make it more accurate and gain confidence in yo , ...
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    2026 November

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    SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2026

    Driving Strategic Impact with Applied Psychology

    8 & 9 Dec 2026 at Holiday Inn Atrium

    • Meet the real experts and get in-depth knowledge on the latest innovations in practice.
    • Learn the newest research in the area of Applied Psychology and apply it
    • Meet and network with practitioners and researchers
    • Opportunity to be the early adopter of cutting edge psychology techniques
    Conference Details
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