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About CBS

CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of individuals, organizations and society at large. Through a wide spectrum of executive training, seminars and workshops, CBS aims to inspire and educate individuals and institutions to realize their true potential through effective learning methodologies.

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Programme Calendar

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2025 September

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    2025 September

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    Lean Leadership: A Hands-On Approach to Problem Solving and Continuous Improvement

    Lean Leadership: A Hands-On Approach to Problem Solving and Continuous Improvement
    9:00 am - 5:00 pm
    A Proven Leadership Approach to Productivity Improvement & Employee Engagement In today’s complex, ever changing organizations, lean ways of thinking are are an essential tool of response. For improved efficiency, reduced waste, increased collaboration, adapting to change and continuous improvement, lean princip , ...
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    Coaching In The Moment

    Coaching In The Moment
    9:00 am - 5:00 pm
    A must-have skill for busy leaders to get work done and develop people at the same time with less time The 5 simple steps that you learn in this 1-day workshop will equip you to: Engage your people to think and to speak their mind. Empower your people to develop their own solutions and the ownership to impleme , ...
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    Powerful Email Techniques to Write Better Emails

    Powerful Email Techniques to Write Better Emails
    9:00 am - 5:00 pm
    Enhance Your Workplace Communication – Email Writing Workshop Are your emails falling flat or getting lost in the shuffle? In today’s fast-paced business world, powerful email communication is a game-changer. Our “Powerful Email Techniques” course is designed to help you master the art of crafting cl , ...

    Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI

    Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI
    9:00 am - 5:00 pm
    Infographic Design Mastery with PowerPoint & AI What if you could transform dense data into visuals that speak louder than words — without needing advanced design skills? In today’s information-rich world, mastering infographic design isn’t just a bonus skill — it’s a necessity. Whether you’re pitching ide , ...
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    Persuasive Writing Secrets: How To Write & Convince People

    Persuasive Writing Secrets: How To Write & Convince People
    9:00 am - 5:00 pm
    Nowadays in the workplace, it is likely there are many situations where you’ll need to “write” to people. For instance: You may need to “write” a proposal to your superior and convince him/her to approve it or see your point of view You may need to “write” an encouraging text to fellow colleagues or team membe , ...

    Effective Minutes Writing – Notes, Notations and Nuances

    Effective Minutes Writing – Notes, Notations and Nuances
    9:00 am - 5:00 pm
    Too long, too short. Too detailed, too brief. Common frustration from chairpersons and bosses who wonder why their minute-taker just can’t seem to scribe the nice and nuanced touch. This is particular so in the sensitive environment of an organisation where sensitivities and interests of stakeholders are a demanding ad , ...
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    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work

    DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work
    9:00 am - 5:00 pm
    The Future of Work: 20 Essential AI Tools for Peak Productivity, DeepSeek & Beyond ChatGPT This comprehensive hands-on training program is designed to equip participants with the knowledge and skills to harness the power of Generative AI and Large Language Models (LLMs) for various applications. Throughout the c , ...
    12

    Writing in Response to Customer Complaints

    Writing in Response to Customer Complaints
    9:00 am - 5:00 pm
    Response Ready: Crafting Effective Replies to Customer Complaints USING WORDS THAT CONVEY POSITIVE EMOTIONS Not all unhappy customers complain, but when they do, you should take that as an opportunity to put things right and repair the relationship. Customer complaints are valuable pieces of feedback that can be used , ...
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    Ikigai – Living a Purposeful and Happy Life

    Ikigai – Living a Purposeful and Happy Life
    9:00 am - 5:00 pm
    Discover The Japanese Secret to a Happy Life! Do you want to : Wake up each day feeling energized and purposeful, knowing that you can make an impact in the world and live life to the fullest? Move beyond your current constrictions, fears, doubts, and negative emotions to become an unstoppable force of succes , ...

    Writing for the Media – Getting It Just Right

    Writing for the Media – Getting It Just Right
    9:00 am - 5:00 pm
    Clear, Calm & Credible: Media Management Skills for Public AgenciesWrite, brief, and respond with confidence – even under pressure Government servants and public officers are used to writing reports and approval papers for their own authority and agencies. But when it comes to writing for an external organisatio , ...
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    Handling Difficult and Aggressive Callers and Customers Professionally

    Handling Difficult and Aggressive Callers and Customers Professionally
    9:00 am - 5:00 pm
    Customer Care Mastery – Navigating Tough Customer Interactions Navigating understanding and cooperation from irate callers or customers poses a significant challenge for many individuals in the workplace. This training aims to equip participants with the necessary skills to effectively manage a spectrum of chal , ...
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    18

    Anger And Stress Management – Building Strength to Handle Anger and Stress

    Anger And Stress Management – Building Strength to Handle Anger and Stress
    9:00 am - 5:00 pm
    Emotional Resilience: Building Strength to Handle Anger and Stress  Can stress make you angry? Anger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive , ...
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    How to Be a High Value Employee

    How to Be a High Value Employee
    9:00 am - 5:00 pm
    Boost Your Productivity and Career by Being a High Value Employee Unlocking Your Value: Strategies for Success in the Workplace In today’s competitive job market, employers are constantly seeking individuals who not only possess the necessary skills and qualifications but also demonstrate exceptional value to t , ...
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    Worriers To Warriors – From Inner Chaos to Inner Power

    Worriers To Warriors – From Inner Chaos to Inner Power
    9:00 am - 5:00 pm
    In today’s fast-changing and complex world, it’s natural to feel uncertain about the future. While occasional worries are part of life, for some, worrying becomes a constant cycle — leaving the mind restless, the body tense, and sleep elusive. It can also strain our relationships and drain our energy. This engaging , ...
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    TAPPING INTO ARTIFICIAL INTELLIGENCE (AI)

    TAPPING INTO ARTIFICIAL INTELLIGENCE (AI)
    9:00 am - 5:00 pm
    Start Smart with AI: A Practical Introduction for Non-Techies Introductory AI Course – Moving Artificial Intelligence from Dark Art, to Daily Ally While AI inevitably brings change, human nature often resists it due to cognitive biases and a preference for familiar routines. The real challenge lies not in AI , ...
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    25

    Become a Remarkable Leader

    Become a Remarkable Leader
    9:00 am - 5:00 pm
    – Discover The Keys To Unlock Your Potential To Lead Stepping up & into that first leadership position is one of the critical stages on a Leader’s development path. It’s a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates. We quickly rea , ...
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    Delivering Valuable And Constructive Feedbacks Effectively

    Delivering Valuable And Constructive Feedbacks Effectively
    9:00 am - 5:00 pm
    Feedback That Works: How to Give, Receive & Seek It Effectively Learn the essentials of giving and receiving constructive feedbacks Delivering feedback is often awkward and unsuccessful. Find out how to do it painlessly and help your employees benefit from it. Giving constructive feedback is one of the , ...
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    Behavioral Safety in Practice – Utilizing Safety Psychology in Behavioral Safety Management

    Behavioral Safety in Practice – Utilizing Safety Psychology in Behavioral Safety Management
    9:00 am - 5:00 pm
    Get the latest philosophy and practical approach of behavioral safety and apply to your existing health and safety management system. Why Behavioral Safety? Why do highly trained workers still take unsafe shortcuts? The answer often lies not in lack of knowledge, but in human behavior. Behavioral Safety in Practi , ...
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    Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work

    Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work
    9:00 am - 5:00 pm
    Avoiding Conflict, Building Synergy: The Power of Understanding & Communication We know that to build a fantastic team synergy, it is crucial that everyone, in their uniqueness, is better understood, appreciated, and feels included and valued. This makes a healthy, positive, and conducive workplace with improved t , ...
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    30

    Psycho-geometrics: Improve Communication And Influencing Skills Using Shapes

    Psycho-geometrics: Improve Communication And Influencing Skills Using Shapes
    9:00 am - 5:00 pm
    Psycho-geometrics: How to “Shape” your communication success! It’s important to understand that you approach your work with a style and perspective that varies from your colleagues. Understanding and appreciating the strengths within those differences allows you to become more successful. You can start to work wi , ...
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    1

    Be A Magnet Of Success – Success Is Definitely Possible!

    Be A Magnet Of Success – Success Is Definitely Possible!
    9:00 am - 5:00 pm
    Create powerful visions of success in your journey of life! Does success mean just living a luxurious life? Or does it go beyond tangible assets that truly successful individuals possess? The road to success is never easy, it is full of obstacles, Hence in order for you to reach the pinnacle of your dream you nee , ...
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    2

    Vetting The Work of Others

    Vetting The Work of Others
    9:00 am - 5:00 pm
    Polishing Perfection: How to Expertly Vet and Refine Others’ Work How many times had it been said: It’s easier to vet my own work than that of others. How many times had it been felt: To vet someone’s work, I need to start from scratch and rewrite. Whether you are vetting your own or the work of others, th , ...
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    Human intelligence (HUMINT)

    Human intelligence (HUMINT)
    9:00 am - 5:00 pm
    Human Intelligence Mastery: The Game-Changer for Security & Investigations Human Intelligence at Work: Strengthening Security Through People Human Intelligence (HUMINT) is a game-changer for security professionals and law enforcement, offering insights that no other method can reach. It’s the key to uncoverin , ...
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    3

    Essential Supervisory & Managerial Skills

    Essential Supervisory & Managerial Skills
    9:00 am - 5:00 pm
    “Managing Others” … these are two words that often drive fear deep into the hearts of a newly appointed supervisor, yes? Part of the puzzle is that as a new supervisor, we may not quite know what “Management” truly is. Yes, we’ve seen other managers in-play, and may have a rough idea about what it entails. Yet, we h , ...
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    Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI

    Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI
    9:00 am - 5:00 pm
    Infographic Design Mastery with PowerPoint & AI What if you could transform dense data into visuals that speak louder than words — without needing advanced design skills? In today’s information-rich world, mastering infographic design isn’t just a bonus skill — it’s a necessity. Whether you’re pitching ide , ...
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    2025 September

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    Popular Courses

    Explore all courses

    SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2025

    Driving Strategic Impact with Applied Psychology

    9 & 10 Dec 2025 at Holiday Inn Atrium

    • Meet the real experts and get in-depth knowledge on the latest innovations in practice.
    • Learn the newest research in the area of Applied Psychology and apply it
    • Meet and network with practitioners and researchers
    • Opportunity to be the early adopter of cutting edge psychology techniques
    Conference Details
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    The course is very informative and was very well delivered by the lecturer.
    SPF
    The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged.
    SPF
    From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing.
    ICA
    Mr. Praga is very good and thus makes one thinks hard and deep. Thank you.
    IDA
    The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot.
    Singapore Customs
    Has gained several insights into the topic and has been beneficial with the several coaching model available to work with.
    Singapore Customs
    Good trainer, enjoyed his course.
    MCYS
    A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!
    SPF
    Trainer is good who love to share his knowledge and methods.
    HAS
    Thanks for all the interesting stories and for sharing them with the class. Nothing beats personal experience. NYP Elisabetta conducted a truly inspirational and eye opening training!
    Leitz Tooling Asia Pte Ltd
    The course has excellent content and trainer.
    CapitaLand Limited
    Mr. Leonardo not only cover powerful conversation at workshop, he had also share about his stories. It does come in handy. I will definitely do some soul searching and thereafter apply what I have learn from his workshop.
    SPF
    Mr. Leonardo is very knowledge and he deliver the topic very clearly and participant are easier to understand. The video shown were very good and meaningful.
    Ang Mo Kio Police Division
    The pace and supporting examples were just right, reinforcing key concepts.
    Rolls Royce
    The course was helpful and enlivening.
    SCEI (A*STAR)
    Very Insightful, Leonardo is able to engage the audience and help them analyse the barriers on communication. It goes deep enough to allow the participants to search their own thinking and make good changes to unhealthy habits. The practical presentations and demonstration are very helpful in learning the new concepts.
    Ministry of Health
    Very Insightful, let me know more about myself and how I can improve my communication. I would definitely benefit from this course, applying what I had learnt
    Republic Polytechnic
    Good! Thank you
    Nanyang Polytechnic
    I enjoyed the self-discovery journey, it allowed me to pause and reflect upon my current state, challenges I face and that I will have to make a choice and decide how I want the future to be. I am really glad to have attended the course
    BBDO Singapore Pte Ltd
    Fantastic course leaders and fantastic content.
    Nanyang Polytechnic
    The video sessions were very useful and great for training.
    Euro Centre China
    Amazed by the depth of his expertise in this field.
    Frost & Sullivan (S) Pte Ltd
    Like the printed materials. Well prepared. Passionate about the topic.
    Statoil Asia Pacific
    Interesting & engaging delivery. Useful concepts & ideas for further thought.
    Tan Tock Seng Hospital
    Dr Fong is a great talent!
    Ministry of Manpower
    Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance.
    NUHS
    Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations.
    NUHS
    Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person.
    Anonymous
    I was greatly interested in this course. Thank you.
    SEAP
    This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%.
    AIA
    This course is very engaging delivery.
    MOM
    Will recommend to colleagues to pick up this course.
    ITE
    Very enlightening and enjoyable session. Thank you for the knowledge.
    SPF
    Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout.
    NYP
    This course is good with the role play to practice.
    PT Bukit Makmur Mandiri Utama
    The forensic case studies are very practical.
    Singapore Polytechnic
    A very well structured programme.
    Certis Cisco Aviation Security
    Rather interesting.
    Mindef
    Very good!! Learn a lot and it is useful to my work.
    Mindef
    Had a good experience learning about BSD.
    MOM
    Interesting and good videos presentation, good concepts and example in implementation.
    DSTA
    Good insight to behaviour safety!
    Soitec Microelectronics
    Mr Craig has wide knowledge and able to answer th questions asked during the class by students.
    Shangri La Hotel
    The course coverage is comprehensive. Many thanks. Craig has loud and clear voice. He is very detailed in the explanation. I enjoy the videos. Would learn more from the mistakes and other’s experience.
    Mindef
    Videos & case studies useful.
    Marina Bay Sands

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