The Best Soft Skills training for employees

October 28, 2022 By CBS Off

In a rapidly globalising economy, having a well-trained workforce is crucial for any company. This is especially true for businesses in Singapore, where competition is stiff, and the need for innovation is constant.

Soft Skills training

While technical skills are always necessary, employers are increasingly looking for workers who have strong soft skills. From communication and teamwork to problem-solving and critical thinking, these abilities can be the difference between success and failure in today’s business world.

The good news is that soft skills for employee training and professional development are widely available in Singapore at CBS.

What are soft skills?

In the employment context, soft skills are a combination of people skills, social skills, communication skills, time management, character or personality traits, attitudes, career attributes and emotional intelligence quotient (EQ) that enable people to interact effectively and harmoniously with others.

While hard skills are the technical abilities and knowledge required to perform a specific job, soft skills are the non-technical abilities that enable you to work well with others and in other areas of life that can improve productivity. Examples of soft skills include teamwork, problem-solving, communication, and time management.

Some people may argue that certain soft skills, such as teamwork, are technical skills. However, these skills are generally considered soft skills because they cannot be quantified or measured similarly to technical skills.

Importance of soft skills in the workplace

In recent years, the importance of soft skills has been in demand in Singapore Workplaces. As the economy becomes more globalized and competitive, businesses are increasingly looking for employees with technical and soft skills such as leadership, communication, teamwork and problem-solving skills.

Soft Skills training

While hard skills are important for performing specific tasks, employers often emphasise soft skills when hiring. This is because soft skills are generally more difficult to teach and are more closely associated with an individual’s personality and ability to interact with others.

Soft skills are important not just for landing a job but also for career progression. In today’s workplace, collaborative teamwork is often necessary to complete tasks effectively. Those who can communicate well and work well in a team are likely to be more successful in their careers than those who lack these skills.

Types of soft skills training available in Singapore

Different types of soft skills training are available in Singapore to help employees improve their communication, interpersonal, and problem-solving abilities. Workshops and courses on team building, conflict management, and emotional intelligence are widely available.

Organizations can also customize soft skills training programs to meet their specific needs. For example, CBS offers a two-day course that covers topics such as effective communication, creating a positive customer service experience, and handling difficult customer situations.

Soft skills training can be a valuable investment for companies and employees alike. Employees can become more productive and efficient at work by improving communication and interpersonal skills. And by developing stronger problem-solving abilities, they will be better equipped to handle challenges and obstacles in the workplace.

Why soft skills training is important

In Singapore, soft skills training is important for several reasons. First, employers in Singapore place a high value on soft skills. They believe these skills are essential for employees to succeed in the workplace. Secondly, soft skills training can help employees to better understand and work with others. Finally, soft skills training can improve employees’ communication and problem-solving abilities.

Soft Skills training

Employers in Singapore believe that soft skills are essential for employees to be successful in the workplace. They often look for candidates who have strong communication and interpersonal skills. Soft skills training can help employees to better understand and work with others. It can also improve an employee’s communication and problem-solving abilities.

Many people often lack a few essential soft skills, especially if they are new to the workforce. Fortunately, you can change that. Here are some of the most important soft skills that every prospective employee should have:

Unfortunately, good communication is something that many people lack these days. Especially with social media and text messaging, many modern-day workers don’t know how to communicate effectively in person or on the phone.

Good verbal and written communication is one of the most important soft skills in any job market or field — not just IT. If you want to improve your communication skills online, there are plenty of resources to help, including articles and videos on YouTube. You can also take an online class through an accredited educational institution. There are even free courses available online. Please consider all your options before enrolling in a course to get what you pay for. Good communication is always worth investing into

In addition, Management experts agree that problem-solving skills are critical for employees at all levels of organizations across all industries. Problem-solving requires a combination of analytical skills, logical thinking

How to choose the right soft skills training course

Choosing the right soft skills training course can be a daunting task. There are many factors to consider, such as the training type, the course length, and the provider. Here are some tips to help you choose the right soft skills training course for your needs.

First, consider the type of training you need. Do you need general soft skills training, or do you need specific training in a particular area? If you need specific training, make sure the course covers that topic.

Next, consider the length of the course. Some courses are only a few hours long, while others may last for several days or weeks. Choose a course based on your schedule and how much time you have to dedicate to learning.

Finally, research different providers to find one that offers quality training at a reasonable price.

Can Soft Skills Be Learned Online?

Yes, soft skills can be learned online through various means, such as online courses, e-learning platforms, and even social media. Various online resources can help individuals learn and develop soft skills such as communication, teamwork, and problem-solving. While some people may argue that soft skills are best learned through face-to-face interactions, the reality is that soft skills can be learned effectively online with the right tools and resources.


There is a growing consensus that Singaporeans must develop their soft skills to compete in the global economy. While there are many different opinions on the best way to go about this, it is clear that something needs to be done.

One solution is to provide more training opportunities for adults. CBS provides top soft skills courses and training for employees. This could take the form of workshops, seminars, or even online courses. There is also a need for more research to be conducted in this area so that we can better understand the specific needs of Singaporeans.

In conclusion, soft skills training needs to be taken seriously in Singapore. While there is no one-size-fits-all solution, many options are available, and it is important to start taking action now. If you have any questions, do not hesitate to contact us on our soft skills training.