Aug 26 2025
Wooing Unhappy Customers in Service Recovery
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
Service Excellence
August 2025
September 2025
Sep 17 2025
Handling Difficult and Aggressive Callers and Customers Professionally
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
October 2025
Oct 22 2025
Working With Assertiveness At The Frontline
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
November 2025
Nov 19 2025
Handling Angry, Hostile and Abusive Customers
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
January 2026
Jan 23 2026
Wooing Unhappy Customers in Service Recovery
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
February 2026
Feb 13 2026
Handling Angry, Hostile and Abusive Customers
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
March 2026
Mar 05 2026
Working With Assertiveness At The Frontline
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
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