Nov 19 2025
Handling Angry, Hostile and Abusive Customers
Holiday Inn Atrium/ Furama City Centre/ Royal Plaza on Scotts
Service Excellence
November 2025
January 2026
Jan 23 2026
Wooing Unhappy Customers in Service Recovery
Holiday Inn Atrium/ Furama City Centre/ Royal Plaza on Scotts
February 2026
Feb 13 2026
Handling Angry, Hostile and Abusive Customers
Holiday Inn Atrium/ Furama City Centre/ Royal Plaza on Scotts
March 2026
Mar 05 2026
Working With Assertiveness At The Frontline
Holiday Inn Atrium/ Furama City Centre/ Royal Plaza on Scotts
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