CBS Training

Speaking Off the Cuff

Do you freeze up or panic when asked to speak on the spot? Being unexpectedly called upon to address a group, respond to questions, or share your views without warning can be unsettling for anyone.

Can you handle a social conversation, even on topics you’re not familiar with? Those who speak confidently, intelligently, and persuasively without preparation earn the respect of everyone in the room.

There are many occasions, both in business and social settings, where you may be asked to speak without prior notice. You can learn simple techniques to quickly organise your thoughts and speak convincingly in these situations.

This workshop offers a variety of impromptu speaking exercises designed to help you speak confidently on the spot across a wide range of business and social contexts.

Course Objectives
  1. Neutralise the fear of speaking before a group
  2. Exude confidence (even if you’re nervous!)
  3. Use your voice and body language for maximum impact
  4. Connect with your audience with ease
  5. Speak with confidence and presence
  6. Learn several templates to organise your thoughts on the spot
  7. Speak calmly and confidently in any situation
  8. Handle challenging questions and tough questioners
Course Outline

Psychology of Confidence

  • Understand how confidence is built
  • How to mask nervousness while developing confidence
  • The look and sound of confidence and control

Speaking off the cuff socially

  • How to make small talk with ease
  • Framework for asking questions
  • Principles on Social communication replies

Professional Communication

  • Decide on your message
  • Impromptu speaking templates
  • Time and Situational Awareness

Mastering the Q&A

  • Knowing what the limits are in asking questions
  • Handling tough questions
Testimonials

“Christian Chua’s training is also easy to follow yet has massive takeaways. I have engaged him for multiple runs in my organisation, and staff have benefited much from his training.” Mr Loke – Snr Manager (Electronic Company)

“Christian’s training transformed the way our team communicates. His practical tips are easy to apply and have made a real difference.”
— Sarah Tan, HR Manager, Tech Solutions

“Engaging, insightful, and fun! The workshop kept everyone actively involved and boosted our confidence to speak up.”
— David Lim, Project Lead, FinanceCorp

“Lively, funny, time went by so quickly as we were kept engaged throughout” Senior Investigative Officer – Singapore Police Force.

“One of the best speakers in Singapore. Communicates so well and is highly engaging.” – Sanny Lim, Executive from MBS

Training Methodology

This highly engaging and practical workshop will utilise a series of presentation and discussion, case studies, as well as a variety of mixed-medias to ensure deep and impactful learning.

Who Should Attend
  • Business Professionals – Managers, team leaders, or executives who need to think quickly and communicate effectively during meetings, presentations, and discussions.
  • Sales and Marketing Personnel – Individuals in roles where spontaneous speaking and quick thinking are essential for successful pitches and negotiations.
  • Public Speakers – Individuals who frequently speak at events or conferences and need to sharpen their impromptu speaking skills.
  • Customer Service Representatives – Frontline workers who must handle unexpected questions or situations and respond quickly and appropriately.
  • Educators and Trainers – Professionals who engage in teaching, training, or public discussions where thinking on their feet is vital.
  • Students and Job Seekers – Those looking to improve their speaking confidence for interviews, group discussions, or presentations.
  • Entrepreneurs – Start-up owners or business founders who need to pitch ideas, answer tough questions, and interact spontaneously with clients or investors.
  • Anyone Seeking Improved Communication Skills – Individuals who want to enhance their ability to articulate thoughts clearly and confidently in everyday conversations or public settings.
About The Trainer

Christian Chua: Expert in Body Language Interpretation and Communication

Christian Chua: Expert in Body Language Interpretation and Communication

Christian Chua is an internationally recognized master class motivator and a leading expert in body language interpretation, communication, and people skills. With over 20 years of professional speaking experience, he has established himself as a sought-after speaker for both local and international events, seamlessly blending insightful content with engaging humor. Christian is one of the few Singaporeans to hold the prestigious Certified Speaking Professional (CSP) designation from the National Speakers Association of America, a testament to his exceptional skill and commitment to the speaking profession. His expertise in body language allows him to analyze non-verbal cues effectively, making him a valuable resource for organizations seeking to enhance their communication strategies.

As a former President of the Asia Professional Speakers Association (Singapore), Christian has represented Singapore on global platforms, including meetings with prominent figures such as the Princess of Brunei and the Princess of Kedah. His insights into body language have been sought after during significant events, including the historic summit between President Trump and President Kim, where he provided analysis for multiple media outlets. Christian’s workshops focus on empowering individuals to understand and utilize body language for better interpersonal communication, conflict resolution, and relationship building. With a diverse clientele that includes C-level executives and government officials, Christian Chua is dedicated to helping others unlock their potential through the mastery of non-verbal communication.