• Insight into the behaviour of negative and difficult people
• Are people difficult or are they different
• Understand one’s emotional triggers
• Neuroscience 101: What happens to our brain when we are triggered
• Learn to communication more effectively with difficult people
• Master the 5 stress free strategies to make your life stress free when dealing with difficult people

• Understand the power of your thoughts
• What happens to the brain when someone experience intense emotions
• How to stay cool under pressure
• Using verbal and non-verbal communication techniques to de-escalate tense and difficult situations
• Understand your emotional triggers so you know how they can impact your relationships with others
• Recharge and refuel Your Life, Work, and Team with Positive Energy through breathing techniques to release stress by reframing problems into opportunities
• Master the craft of listening and speaking to diffuse negativity and manage difficult interactions
• How to say what needs to be said assertively
• Giving feedback to staff
• Setting boundaries and the art of saying NO
• Uncover the root cause and neutralize negativity and tame toxic behaviour
• How to motivate different type of people

This course is designed for anyone who has to deal with difficult people or challenging issues.

It was a great learning experience and it is not like the typical training as I can see more interaction with the trainer and the rest of the participants. ~ Shin Yee, Langdon & Seah

Angie as a trainer is friendly, fun and listen to what are the problems we face at work. A lot of interaction which pull everyone together like we have been together for years. ~ K.U.S Scaffolding Pte Ltd

Very effective training, both on working and personal levels. ~ Cheryl, Langdon & Seah

Angie is a unique blend of commercial as well as intangible value/benefits. Angie has a good depth of knowledge and understanding of human processes and is focused on holistic contribution balancing business and self development. Angie practices value based management style and comes up with unique ways of addressing business and human needs . I recommend Angie to anyone who is looking for a REAL coach, trainer or developer. ~ Makarand Tare, Chief Human Resource Officer, Asia Pacific

Angie Toh
Peak Performance Coach

Angie Toh is a Peak performance Coach and a member of International Coach Federation (ICF) with over 20 years of experience who will share enlightening stories and case studies that demonstrates how you can conquer negativity and inspire others to adopt a positive attitude through training and private coaching.

Angie’s last corporate role was with a global leadership and coaching organization as the Director of Coach Certification. She was heading the coaching division for the organization in Asia as well as leading a team of sales staff globally. She decided to leave the corporate world to focus on her passion for training and coaching full time in 2012. Angie’s passion is to help busy professionals and business owners to succeed at their own terms and achieve breakthrough in their personal and professional life. Her mission in life is to facilitate and help others to gain insight into their true potential, to expand their awareness of who they could become as a person and live a purposeful and successful life.

Angie has also appears on Channel News Asia sharing on the power of breath and overcoming negativity at work. Her extensive list of corporate clientele includes Mindchamps Holdings, Parkway Cancer Centre, Franklin Covey India, Citibank, Bellydance Discovery and Ministry of Education.