NLP Strategies for Effective Communication – Fast Track to Building Rapport and Engaging with people

Engage & Connect: NLP Strategies for Success

Working with people at the workplace can be challenging sometimes. How can we establish good working relationships and work effectively with teams to achieve the desired outcomes? NLP Technology can be the resource leaders can tap into. A person’s way of thinking, the choice of words used and the exhibited behaviour provide a gateway into understanding the person. This is the basic foundation of Neuro-Linguistic Programming, NLP.

Through practicing this art, the resourceful leader will be able to make himself/herself likeable to others, establish quick rapport, developing a meaningful relationship and most importantly, gain trust from the people they are working with.

In this intensive and experiential 1-Day workshop, participants will be exposed to tried and proven NLP techniques to build rapport fast and develop meaningful, lasting relationships; engaging people in a structured process to hold a meaningful conversation; and successfully achieving the desired outcome. Learn to apply your new skills effectively through facilitator’s demonstrations and role-plays. When you start to apply these proven skillsets, building rapport becomes easy!

NLP Techniques exposed in this workshop:

  1. Perceptual Positioning
  2. Rapid Rapport Building Technique
  3. Pacing & Leading
  4. Mirror & Matching
  5. Eye Accessing Cues
  6. Sensory Acuity
  7. Conversational Frames
  8. Chunking in Communication

Benefits of NLP in the Workplace

Practicing NLP can help leaders and team members:

  • Build rapport quickly and effectively
  • Engage in structured and meaningful conversations
  • Achieve desired outcomes through improved communication
Course Objectives

By the end of this intensive and experiential 1-day workshop, participants will be equipped with practical NLP skills to build rapport quickly, engage effectively with people, and develop meaningful relationships that lead to successful collaboration and desired outcomes.

  • Understand the Basics of NLP
  • Develop Quick Rapport-Building Skills
  • Enhance Communication Techniques
  • Build Meaningful and Lasting Relationships
  • Achieve Desired Outcomes Through Effective Interaction
  • Practical Application of NLP Techniques
  • Develop Personal Likeability and Influence
Course Outline

Introduction to the basics of NLP – Neuro-Linguistic Programming

  • Basics of NLP and how you can tap its technology for Personal Success

Perceptual Positioning

  • What you want may not be what the other person want
  • The 4 Perceptual Positions & its importance
  • Rapport Building Tips #1: How to treat people the way they like to be treated
  • Using Perceptual Positioning to enhance the communication process

Relationship Building – Creating Trust & Rapport

  • How to set a comfortable atmosphere when meeting people
  • Developing your Sensory Acuity
  • The powerful techniques of Mirror & Matching, Pacing & Leading
  • Rapport Building Tips #2: How to Pace & Lead successfully: a guided process
  • Observing Verbal & non-verbal Communication Cues
  • Rapport Building Tips #3: Mastering the Eye Accessing Cues technique to read personality fast
  • Influencing with powerful Sensory Words

Information Gathering – uncovering the true needs of the people

  • How to Engage the people constructively: The Conversation Frame – a structured process to engage people for successful collaboration
  • Ask more Questions, Talk Less: Mastering the Art of Asking Questions
  • Chunking Up, Chunking Down: Purpose & Execution
  • Rapport Building Tips #4: The Art of Framing to manage challenging situations
Who Should Attend

This workshop is ideal for:

  • Leaders: Managers, team leads, and supervisors who want to enhance their leadership skills, build stronger rapport with their teams, and improve communication effectiveness.
  • Team Members: Employees who work collaboratively in teams and wish to strengthen their interpersonal skills, engage in more meaningful conversations, and contribute to achieving team goals.
  • Sales and Customer Service Professionals: Individuals in roles that require frequent interaction with clients, where building quick rapport and effective communication are essential for success.
  • HR Professionals: Those responsible for fostering a positive work environment, resolving conflicts, and enhancing team cohesion through effective communication strategies.
  • Anyone Interested in Personal Development: Individuals who want to improve their interpersonal relationships, communication skills, and overall effectiveness in both professional and personal settings.
Training Methodology

This is an “experiential workshop” where participants learn by doing and experimenting with the learning activities. The course delivery method is bite-size knowledge sharing with skills practise. Case Studies and Role Plays are used to help the participants apply their knowledge gained. The activities are designed with real-work scenarios to facilitate learning transfer at the workplace.


“ I’m glad to know of and engaged Maximus-the Xcellent Coach, whom is one of, if not, the most professional, enthusiastic coach whom shared a strong passion towards his role of bringing the best out of every individual. There was never a dull moment during his training session with his highly engaging training style and well balanced trainer/trainee exchanges approach. He continuously engages trainee to go through critical thinking by triggering the right questions, allows trainee to discover his/her potential with his coaching technique and always have the willingness imparting trainee with his wealth of knowledge.
I really enjoyed my time during the group training and individual coaching session had with Max.
Would highly recommend fellow professionals whom looking to further excel in work & life, to engage Maximus – the Xcellent Coach! “ – Lucas Yeap (GM)

Maximus was assigned to cover some topics with our company as a trainer. He was more of a facilitator, taking a more dynamic approach to sharing his knowledge through interaction with and amongst the attendees. I have also had the chance to receive some coaching sessions from him and it allowed me to know myself better. He respects all opinions, listens attentively, and is able to provide insightful comments which are thought-provoking and guides us to grow as a person. His sessions are truly enjoyable and there is always something to take away. Don’t take my word for it, attend his sessions yourself.
Thank you Maximus! – David Goh

Maximus – a Trainer here with us with great knowledge. His training skills are great, all of us are able to understand his teaching and are able to take lots of understanding and value from his teachings as well. With his excellent coaching skill, I would strongly recommend Maximus. – Eugene Tan (Admin Manager)

I have attended countless seminars and courses throughout my professional and personal life. Maximus is definitely one of the very few trainers who has vast knowledge in the subject matter as well as the extraordinary ability to ensure the attendees are completely engaged from start to end of the session. I truly enjoyed being Maximus’s student. – Satish Shanmugam (Project Director)


man with glasses smiling at the camera, wearing a gray vest over a white shirt. his hair is styled upward.


Certified by the worldwide-recognised American Board of Neuro-Linguistic Programming (AB-NLP), Maximus Sia is a Master Practitioner of NLP. A highly engaging and influential Performance Coach, he has accumulated 35 years’ experience in Selling, Leadership Development & Training. For the past 16 years, he has empowered over 50,000 participants to achieve peak performance in their work & business. To increase his range, Maximus facilitates more than 80 training modules, covering Leadership & People Management, Service Excellence, Business & Strategic Management and Professional Development courses

With his extensive training exposure with very diverse participants, and working with all levels of staff from Operational, Managers to C-Suites, Maximus adds value to the training through sharing valuable insights on Leadership and having the ability to connect with all levels of staff to understand their needs and challenges at work. He constantly received positive endorsements from his participants on his engaging facilitation & motivational style. Maximus is highly sought after for his style of Performance Coaching that helps participants discover their inner source that drives them to performance excellence.

Maximus conducts Performance Training in Singapore and Asia. His clientele includes Singapore Airlines (SIA), Yamato Transport, Deloitte Tohmatsu Consulting, Star Cruises, Borneo Motors (Lexus & Toyota), Shimano, Fujifilm, Fuji Xerox, Mitsubishi, Docomo-Asia, SingTel, Manulife, AIA Singapore, and more; Maximus is accredited as an Associate Adult Educator (AAE) by the Institute for Adult Learning (IAL) for playing a significant role in raising the quality of Continuing Education and Training (CET) in Singapore. He holds a Master Degree (MSc) in International Marketing from the University of Strathclyde, UK.


Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
10 Dec 2024
Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre
04 Feb 2025


  9:00 am - 5:00 pm


1 Day


  S$ 550 (Nett)

Holiday Inn Atrium/ Holiday Inn Orchard/ Furama City Centre

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