1. Use Deep Research to gather information from multiple sources automatically
2. Build knowledge bases that answer questions from your documents
3. Co-write and edit documents with AI using Canvas
4. Create professional images and edit photos with AI
5. Produce short videos with sound for campaigns and communications
6. Build AI assistants that handle FAQs and routine enquiries
7. Combine all tools into end-to-end workflows

Your Training Day (9:00 AM – 5:00 PM)
The morning focuses on research, writing, and knowledge management – the foundation of good work. The afternoon shifts to creation and automation – turning insights into action.

Morning: Research, Writing & Strategy

Module 1 (9:00 – 10:30): Gemini 3.0, Deep Research & Canvas
Move beyond basic prompting. You’ll learn to deploy AI agents that autonomously research topics, analyse multiple sources, and draft comprehensive reports. Then use Canvas to co-write and refine your documents collaboratively with AI – editing, expanding, and polishing until they’re ready for leadership.

Hands-On: “The 15-Minute Policy Brief”
Launch a Deep Research agent to investigate a policy area, then use Canvas to draft and refine a complete analysis. What used to take days now takes minutes.

Module 2 (10:45 – 12:15): NotebookLM – Your Knowledge Vault
Build a centralised “Source of Truth” for any project. Upload circulars, guidelines, reports, and meeting notes – then let AI find the answers and connections you need. Bonus: generate audio overviews for learning on the go.

Hands-On: “Project Brain”
Create a shareable knowledge base that any team member can query. No more hunting through folders or asking “where’s that document?”

Afternoon: Creation & Automation

Module 3 (1:15 – 2:30): Nano Banana & Veo – Visual Storytelling
Create professional visuals and videos without a design team. Learn to generate consistent imagery for campaigns, edit photos with AI precision, and produce short videos with synchronized audio.

Hands-On: “Public Campaign in 30 Minutes”
Create a set of consistent campaign visuals and a 6-second animated clip ready for social media. Your comms team will want to know your secret.

Module 4 (2:30 – 3:30): Opal – Build Your AI Assistants
Scale your expertise by creating AI assistants that remember context and rules. Build helpers for citizen enquiries, internal process guidance, or even a “Devil’s Advocate” that stress-tests your proposals.

Hands-On: “Citizen FAQ Bot”
Build an Opal trained on your department’s FAQs that can handle common citizen enquiries accurately and consistently – 24/7.

Capstone (3:45 – 5:00): The “Powerhouse” Sprint

Put everything together. Execute a complete public initiative from research to launch:

1. Research: Use Deep Research to gather insights on a public concern
2. Write: Draft key messaging and talking points in Canvas
3. Visuals: Create campaign graphics with Nano Banana
4. Video: Produce an awareness clip with Veo
5. Support: Launch an Opal to handle public questions

By 5:00 PM, you’ll have tangible proof of what’s possible – and the skills to replicate it.

Real-World Applications

Here’s how public officers are already using these tools to deliver better outcomes:

1. The Rapid Policy Brief

The situation: Leadership needs a comprehensive brief on a trending topic by tomorrow morning.

Your workflow:

1. Deploy Gemini Deep Research to scan news, academic papers, and overseas case studies
2. Upload findings to NotebookLM alongside existing ministry policies
3. Use Canvas to co-write the brief – structure, draft, and polish with AI assistance

Result: A well-researched, professionally written brief delivered in hours instead of days.

2. The Minister’s Speech

The situation: You need to draft a speech for an upcoming event, incorporating recent developments and the right tone.

Your workflow:

1. Use Deep Research to gather recent news and public sentiment on the topic
2. Open Canvas and collaborate with AI to draft the speech structure and key messages
3. Refine tone, add anecdotes, and polish language – all within the same Canvas session

Result: A polished, on-message speech draft ready for review – created in a fraction of the usual time.

3. The Public Education Campaign

The situation: You need engaging social media content for a new initiative, but the comms queue is three weeks long.

Your workflow:

1. Use Nano Banana to create a consistent visual character for the campaign
2. Generate multiple scenarios showing the character in different situations
3. Animate a short clip with Veo for Instagram/TikTok
4. Draft captions and hashtags in Canvas for consistent messaging

Result: A complete campaign package – visuals, video, and copy – created in an afternoon.

4. The Cross-Agency Knowledge Base

The situation: Your inter-agency workgroup has documents scattered across multiple sources. Everyone’s confused about what’s been decided.

Your workflow:

1. Upload all meeting notes, decisions, and reference documents to NotebookLM
2. Share the notebook with workgroup members
3. Anyone can now ask: “What did we decide about X?” or “What’s our timeline?”

Result: A single source of truth that eliminates confusion and email ping-pong.

5. The 24/7 Citizen Responder

The situation: Citizens keep asking the same questions. Your team spends hours on repetitive replies.

Your workflow:

1. Create an Opal trained on your FAQ document and service guidelines
2. Set rules for tone, escalation triggers, and information boundaries
3. Deploy for internal testing, then expand to citizen-facing use

Result: Consistent, accurate responses to common enquiries – freeing your team for complex cases.

6. The New Officer Onboarding System

The situation: New officers join but there’s no time for proper handover. They spend weeks figuring things out.

Your workflow:

1. Build a NotebookLM knowledge base with SOPs, past decisions, and tribal knowledge
2. Create an Opal “Buddy” that new officers can ask anything without feeling awkward
3. Use Canvas to create clear onboarding guides from complex documentation

Result: New officers get up to speed faster, and institutional knowledge doesn’t walk out the door when people move on.

Ready to Work Smarter?
This isn’t about replacing what you do – it’s about amplifying how well you do it.
Join us for a day of hands-on learning that will transform how you serve Singapore.

• Policy and programme officers
• Communications and engagement staff
• Customer service and operations teams
• Anyone who researches, writes, or creates content

No prior AI experience needed.

This training completely transformed the way I work. Using Gemini 3.0 and NotebookLM, I can now produce policy briefs in hours instead of days. The hands-on exercises made the tools immediately usable
– Jake, Policy Analyst, Public Sector

Canvas and Nano Banana were game changers for our communications team. Drafting speeches, creating visuals, and producing short videos is now faster, smoother, and more professional. I left the session inspired and equipped
– Calab, Communications Manager

Andrew Chow made AI and digital communication feel accessible even for a non-tech person like me. The practical examples and interactive sessions kept me engaged, and I now feel confident incorporating AI tools into my daily tasks.
– Emily Chen, Executive

I was amazed at how quickly we could create campaign visuals and videos. With Nano Banana and Veo, our social media content pipeline has become faster, more creative, and fully AI-powered
– Mabel Tan, Public Engagement Specialist

This hands-on training is designed to immerse participants in the practical use of Google’s most advanced AI tools: Gemini 3.0, NotebookLM, Canvas, Nano Banana, Veo, and Opal. Rather than a lecture-based approach, the methodology focuses on experiential learning, allowing participants to immediately apply AI tools to real-world workflows relevant to their work.

Andrew Chow – Expert in AI

Andrew Chow is a visionary and thought leader in Generative AI, renowned for his pragmatic approach, intuitive insights, and generous contributions to the field. His passion has led to the creation of over 650 applications, revolutionizing workflows, enhancing productivity, and introducing innovative interactive games and training materials.

Generative AI Expertise:

Andrew shares his extensive knowledge as a keynote speaker and consultant, helping organizations worldwide understand and leverage Generative AI to drive innovation, improve efficiency, and gain a competitive edge. His insights empower businesses to unlock new growth opportunities.

Speaking Engagements and Thought Leadership:

Andrew is a sought-after keynote speaker, delivering speeches in over 20 countries to more than 100,000 individuals. As a Certified Speaking Professional (CSP), he captivates audiences with engaging presentations on Generative AI.

Andrew  also offers consulting and advisory services, guiding organizations in integrating Generative AI into their operations. He collaborates with clients across various industries, including notable names like AXA Insurance, Abbott Medical Optics, and Singtel.