Effective Minutes Writing – Notes, Notations and Nuances

Too long, too short. Too detailed, too brief. Common frustration from chairpersons and bosses who wonder why their minute-taker just can’t seem to scribe the nice and nuanced touch. This is particular so in the sensitive environment of an organisation where sensitivities and interests of stakeholders are a demanding additional dimension to consider.


DR SUNNY GOH – note-taker, staff secretary, meeting member and board chairman – has been on both the giving and receiving end of such complaints and compliments in minutes-writing. He has witnessed long meetings where discussions could have filled pages of meaningless minutes, as well as brief meetings where critical comments were discarded. It takes just a day and a minute for this compressed workshop to show you how to write with confidence and clarity; yet not missing a beat in proficiency and professionalism.

Confusion over past and present tenses, reported speech and attribution and a host of meeting madness will be dealt with using real examples and samples. Minutes need not be boring even if meetings are!

And because you come from a sizeable agency, the needs to prepare a meeting well; understand the atmospherics at a meeting; and follow-up duties after the discussion become a key concern for many note takers. This workshop will address all of these issues and provide useful ‘hacks’ to short-cut the tedious process.

Course Objectives

At the end of the one-day workshop, participants will be able to:

  • appreciate the concerns of chairpersons and members;
  • avoid common errors and blind spots; and
  • write minutes that are clear and concise.
Course Outline

“Just a minute!”

The Qualities of a Minute-taker:

  • before the meeting
  • during the meeting
  • after the meeting

The Qualities of Minutes:

  • resolution notetaking
  • action notetaking
  • narrative notetaking

The Qualities of the Systems Approach

            – Practice with Content

            – Practice with Structure

            – Practice with Format

            – Practice with Language

“It’s a wrap!”

Training Methodology

Practical tips, techniques and pointers, “hands on” practical minute recording workshop, visually stimulating sessions, group discussions and checklists.

Who Should Attend

Staff who take notes in briefings, or who write the minutes of meetings.

About The Trainer

a man in a suit and tie posing for a photo.

Dr Sunny Goh is a Trainer of Trainers (TOT) and has taught many writing coaches to teach writing programmes he has designed for government servants and private sector officers. He was head of the International directorate in Mindef’s Defence Policy Office, where he has written Cab Memos, budget papers and presented Singapore’s position at international fora. He was a member of the SAF Scholars Selection Board and chairman of a university’s Resource Panel.

He was also a Desk Editor at The Straits Times, where he taught reporting and interviewing skills at its School of Journalism. In all, his participants had included CEOs, professors, staff writers, technical specialists, undergraduates and students. It doesn’t matter how high a participant’s work status may be – all that mattered is a penchant for learning.

As a volunteer, he was a Mediator with the Ministry of Law, a Council Member of the Singapore Red Cross Society and writes regularly for the local and regional media.


Efective Minutes Writing – Review 3

Enriching contents in a well-structured lecture.

Efective Minutes Writing – Review 2

Very good & well qualified instructor.

Efective Minutes Writing – Review 1

Trainer is very experienced and detailed in his teaching.

Senior Officer (Industry Partnerships), SPRING Singapore

Thank you for the very engaging and lively course. It was indeed a fruitful course which enlightened me on the importance of good meeting minutes writing. II hope you continue to inspire other public service officers like myself.

SPRING Singapore
Senior Officer (Industry Partnerships)

Executive, CNB

He was a very effective presenter who audienced the lecture with personal experiences. This also made concepts much easier to understand


Lead Specialist, DRC Interventions Team, Singapore Police Force

Trainer was very well-informed and knowledgeable on this subject matter. He gave many good examples to substantiate the training. Very well-delivered. Thank you!

Singapore Police Force
Lead Specialist, DRC Interventions Team,
Holiday Inn Atrium/Furama City Centre/VOCO
01 Jul 2024


  9:00 am - 5:00 pm


1 Day


  S$500 (Nett)

Holiday Inn Atrium/Furama City Centre/VOCO

Course Fees Including Tea Breaks and Buffet Lunch
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