At the end of the workshop, participants will:

• Diagnose their decision vulnerabilities by mastering bias detection tools to identify where their personal judgment is most at risk.
• Execute a sound decision process by building their personal Decision Quality Chain to transform complex dilemmas into clear, high-quality choices.
• Install lasting decision discipline by creating personal rituals that embed continuous learning and superior judgment into their leadership practice.

1. YOUR DECISION DIAGNOSTIC
The Leader’s Burden: When Good Judgment Fails

2. MAPPING YOUR DECISION PATTERNS
Prospect Theory Self-Audit: Quantify your personal loss aversion ratio

Cynefin Self-Diagnosis: Are you treating complex problems as merely complicated?

3. DESIGNING YOUR DECISION PROTOCOL
Decision Quality (DQ) Chain Construction: Build your personal 6-step framework

WRAP Process Mastery: Force-multiply your strategic options

Eisenhower Matrix for Executives: Protect your attention for what truly matters

4. YOUR DECISION MASTERY

Psychological Safety: Creating conditions to hear what you need to hear

After-Action Review: Building a wisdom reservoir from every outcome

Red / Blue Thinking Ritual: Making rigorous self-challenge habitual

• Want to move beyond gut instinct and intuition to make consistently high-quality decisions.
• Have experienced second-guessing, missed opportunities, or preventable mistakes in their leadership choices.
• Are committed to upgrading their personal judgment and decision-making architecture.
• Seek practical tools and frameworks to apply immediately in complex, real-world leadership scenarios.

If you’ve ever looked back at a decision and thought, “I missed something obvious,” this workshop is built for you.

• Dr Goh is a knowledgeable trainer. The course was very engaging and informative.
• Dr Sunny was very knowledgeable and engaging. I’ve learnt not only how to become a better decision-maker, but a better staffer as well.
• The trainer gave very practical examples that are relatable.
• Good starting of what a good decision quality (DQ) should look like
• Well organised course geared towards both decision facilitators and decision makers
• Different areas of improvement for different participants.
• Dr Sunny Goh is knowledge and explained the concepts using his real-life examples to aid understanding. The course is concise and relevant to our work

Theories, Case Study, Best Practice and Project Presentation

Dr Sunny Goh is a communications coach, specializing in crisis management and quality decision making. He was previously head of International Relations in the Defence Policy Office in Mindef and has headed regional crisis management. He has represented Singapore in presenting papers at international and regional seminars.

He sat on SAF Scholars Selection, and SPH Recruitment and Disciplinary boards, where decision making is constantly being practised.

He also sits on corporate boards to manage issues of compliance and risk management, lecturing regularly on organizational and leadership development.