As the customers increasingly demand increasing personalization of the products and services they receive; businesses must adopt effective ways to develop and deliver differentiating user experience in products and services to stay relevant & profitable in a highly competitive market. The need for improved user experience and customer satisfaction is becoming more critical as companies worldwide embrace more and more digitalization in processes, products and services.
Design Thinking Methodology, through its ‘Human Centric’ approach & creative problem-solving tools, has proven to be an amazingly effective framework in ensuring desired user experience & delivering differentiating service excellence.
Design Thinking is increasingly becoming part of organisational culture and a highly sought-after skill in Fortune 500 companies.
This 2-day Highly Experiential Design Thinking workshop will provide deep insight & exposure to participants using simulation tools, real-life case studies and use cases.