Anger And Stress Management

Why Am I Angry for No Reason?
Can stress make you angry?

angry and stressAnger can be an incredibly damaging force, costing people their jobs, personal relationships, and even their lives when it gets out of hand. However, since everyone experiences anger, it is important to have constructive approaches to manage it effectively. Stress (positive and negative) is a constant influence on all of our lives. The trick is to maximize the positive stress and to minimize the negative stress.

The Anger & Stress Management workshop will give you a three-option method for addressing any stressful situation, as well as a toolbox of personal skills, including using routines, relaxation techniques, and a stress log system. You will also understand what lifestyle elements you can change to reduce stress. And by establishing healthy communication, you will learn to intelligently express and manage your emotions much more effectively. You will learn how to creatively problem-solve in a positive manner.

Course Objectives

Anger – Putting that Powerful Emotion to Good Use

  1. Understand anger dynamics, myths and their factual refutations.
  2. Know techniques in managing anger, particular reading anger warning signs, using coping thoughts and exercising relaxation techniques.
  3. Know tips in identifying the problem.
  4. Express a feeling or position using I-messages.
  5. Identify the best approach to a stressful situation (Alter, Avoid, or Accept).
  6. Understand what lifestyle elements you can change to reduce stress.
  7. Use environmental and physical relaxation techniques.
  8. Use a stress log to identify stressors and create a plan to reduce or eliminate them.
Course Outline

Get Proven Ways to Control and Defuse Rage

  • Module 1: Understanding Anger
    • The Cycle of Anger
    • Understanding Fight or Flight
    • Common Myths about Anger
  • Module 2: Do’s and Don’ts
    • Unhelpful Ways of Dealing with Anger
    • Helpful Ways of Dealing with Anger
  • Module 3: Gaining Control
    • A Word of Warning
    • Using Coping Thoughts
    • Using Relaxation Techniques
    • Blowing Off Some Steam
  • Module 4: Separate the People from the Problem
    • Objective vs. Subjective Language
    • Identifying the Problem
    • Using “I” Messages
  • Module 5: Altering the situation
    • The First A
    • Identifying Appropriate Situations
    • Creating Effective Actions
  • Module 6: Avoiding the situation
    • The Second A
    • Identifying Appropriate Situations
    • Creating Effective Actions
  • Module 7: Accepting the situation
    • The Third A
    • Identifying Appropriate Situations
    • Creating Effective Actions
  • Module 8: Environmental relaxation techniques
    • Finding a Sanctuary
    • Using Music
    • Seeing the Humour
  • Module 9: Physical relaxation techniques
    • Soothing Stretches
    • Deep Breathing
    • Tensing and Relaxing
    • Creating a Stress Log
Who Should Attend
  • Everyone. Anger & Stress Management is an essential skill for all employees, from management to production workers.
  • This 1 day course is designed for managers and executives who want to learn how to resolve their anger quickly and divert the energy from anger into productive uses
Training Methodology

Interactive session with Group Discussions and Presentations.

Testimonials

“The workshop helped me get out of the bad cycle I had. Changing the way (alter, avoid and accept) about myself positively.” ~ Bryan, Assistant Supervisor, CAAS

Learned about dealing with life and better ways to deal with stress and anger. Cope with situations better. Trainer is friendly, approachable and engaging.” ~ Gary, Support Officer, Singapore Polytechnic

“Workshop is practical and realistic in dealing with my anger and stress management. Felt more relieved and confident to face challenges in work and at home. Ivan is engaging and fun.” ~ Tracy, Senior Manager, Workforce Singapore

“Ivan is well-versed and explained clearly and made the workshop lively, engaging and fun. The workshop helped us manage anger better. Learned a lot through the fun role-plays!” ~ Celine, Assistant Manager, MINDEF

“The workshop dealt with my road rage and how to deal with anger behind the wheels. Practical and useful strategies to put in use. Recommend attending!” ~ Steven, Manager, NIE

Trainer

Ivan Phua

Personal and Organisational Effectiveness Master Trainer and Certified Advanced Behavioural Analyst: Ivan Phua

With his easy-going and relational communication styles, Ivan helps build rapport with participants and draws out key learning concepts for effective learning. He is creative, dynamic and he inspires clients to improve their performance by changing their attitudes and developing their skills and knowledge. As a coach, he has conducted numerous Corporate and Public Workshops, Learning Journeys for Institutes of Higher Learning (IHL), coaching sessions, Personality, anger & stress management and consultations. Ivan has held various management roles including Sales and Marketing, Operations and Services in various industries

Ivan has trained staff from different industries on Critical Thinking, Stakeholder Engagement, Leadership and Influence, Appreciative Inquiry, Change Management, Customer Service Excellence, Public Speaking, Presentation Skills, Conflict Resolution, Team Building, Anger & Stress Management. His clientele ranges from Corporations, ATOs, CET Centres, F&B, Retail and Service Chains, Education Institutions and others.

Ivan has completed the Advanced Certificate in Training and Assessment (ACTA) with the Singapore Training & Development Association (STADA), the training division of the Singapore Workforce Development Agency (WDA). He is a Certified Behavioural and Career Consultant (CBCC) as well as a Certified Advanced Behavioural Analyst (CABA) with the Institute of Motivational Living (IML), an authorized provider by the International Association for Continuing Education and Training (IACET), USA. Ivan is also Certified as The Leadership Challenge Trainer (TLC), a leadership programme using the Leadership Practices Inventory® (LPI), a 360-degree leadership behavior assessment, developed by Jim Kouzes and Barry Posner, USA. He is also a Certified R3 Factor Trainer from Relationship Help Center, USA.

SPF

The course is very informative and was very well delivered by the lecturer.

SPF

SPF

The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged.

SPF

ICA

From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing.

ICA

IDA

Mr. Praga is very good and thus makes one thinks hard and deep. Thank you.

IDA

Singapore Customs

The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot.

Singapore Customs

Singapore Customs

Has gained several insights into the topic and has been beneficial with the several coaching model available to work with.

Singapore Customs

MCYS

Good trainer, enjoyed his course.

MCYS

SPF

A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!

SPF

HAS

Trainer is good who love to share his knowledge and methods.

HAS

NUHS

Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance.

NUHS

NUHS

Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations.

NUHS

Anonymous

Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person.

Anonymous

SEAP

I was greatly interested in this course. Thank you.

SEAP

AIA

This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%.

AIA

MOM

This course is very engaging delivery.

MOM

ITE

Will recommend to colleagues to pick up this course.

ITE

SPF

Very enlightening and enjoyable session. Thank you for the knowledge.

SPF

NYP

Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout.

NYP

PT Bukit Makmur Mandiri Utama

This course is good with the role play to practice.

PT Bukit Makmur Mandiri Utama

Training Strategies

A good course.

Training Strategies

MCYS

This course has added value to my current work.

MCYS

Ngee Ann Polytechnic

The course is useful and has a number of useful conflict resolution skills that I will most certainly use.

Ngee Ann Polytechnic

Ministry of Education

Comprehensive with good and realistic practical tips, stimulating and thoughts provoking.

Ministry of Education

Ministry of Manpower

Trainer is engaging, enthusiastic and knowledgeable.

Ministry of Manpower

Republic Polytechnic

This course is good and fun.

Republic Polytechnic

Jurong Town Council

This course has been excellent and an eye-opener. It is most definitely very informative and appropriate. It is also a reality check for all of us.

Jurong Town Council

Flotech Controls Pte Ltd

Very good course – practical!

Flotech Controls Pte Ltd

Singapore Prisons

Enjoyed the entire course and the rainer is very good in applying examples relevant to the workplace.

Singapore Prisons

Ideal Foods Pte Ltd

Very practical and interesting.

Ideal Foods Pte Ltd

People’s Association

Nancy is a wonderful instructor. She is very knowledgeable.

People’s Association

Institute of Education

Nancy is already a motivator. Allows me to see things at different angles. Totally agree with her that a lot of situation is about managing oneself. Enjoy her course totally.

Institute of Education

KK Hospital

Great course. Exceptional Facilitator.

KK Hospital

Singapore Prisons

Overall is good. I have learnt a lot. Thank you so much Nancy.

Singapore Prisons

Thye Hua Kuan Hospital

Good sharing of experiences by the trainer. I have enjoyed this 1 day seminar.

Thye Hua Kuan Hospital

Nanyang Technological University

I will recommend this to my colleagues who have negative attitude towards their life, so that they can maybe change their mindset after that.

Nanyang Technological University

WWW Cargo Pte Ltd

Nancy is very clear, engaging and insightful. She is able to tap on her vast experience to share with us ideas and ways to deal with different kinds of people. Great!

WWW Cargo Pte Ltd

Time

  9:00 am - 5:00 pm

Duration

1 Day

Cost

  S$ 500 (Nett)

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