• Navigate workplace and social situations with greater confidence and awareness
• Apply modern business etiquette naturally without feeling stiff or formal
• Avoid common etiquette missteps in meetings, corporate gatherings, and travel
• Demonstrate respect and professionalism across cultures and generations
• Use etiquette as a relationship-building tool, not a rulebook

Module 1: Etiquette Today – Why It Still Matters

• What etiquette really means today
• Why etiquette is about awareness, not status
• Common misconceptions about etiquette

Module 2: Social Confidence, Presence & Professional Ease

• Building social confidence through awareness, not performance
• Using body language, eye contact, and tone to project calm presence
• Balancing warmth and professionalism in different settings
• Managing nerves, self-consciousness, and overthinking
• Recovering smoothly from awkward moments or etiquette missteps

Module 3: Everyday Business Etiquette (Modern Workplace Edition)

• Professional greetings and introductions
• Meeting etiquette (in-person & virtual)
• Email, chat, and messaging etiquette

Module 4: Networking Etiquette Without the Awkwardness

• What modern networking really is (and what it isn’t)
• Entering, sustaining, and exiting conversations naturally
• Reading social cues and adapting your approach in different settings
• Following up professionally after networking interactions

Module 5: Travel & Cross-Cultural Etiquette for Work

• Professional conduct while travelling
• Cultural awareness and sensitivity
• Representing your organisation abroad

• Gen Z and Gen Y professionals
• Early-career professionals building confidence and presence
• Professionals who interact with clients or stakeholders
• Individuals who travel for work
• Anyone seeking stronger business and social etiquette skills

• Short, engaging discussions
• Real-life scenarios and role-play
• Group activities and reflection
• Facilitated, inclusive conversations
• Immediate practical application

“This workshop transformed how I navigate meetings, networking, and social situations with confidence and ease.”

“Diana’s practical tips on body language, introductions, and professional presence helped me make stronger impressions instantly.”

“I now approach workplace and client interactions with poise, awareness, and authenticity—no more stiff or awkward moments.”

“The interactive exercises and real-world scenarios made learning etiquette fun, practical, and easy to apply immediately.”

“A highly engaging session that boosted my confidence, presence, and ability to build trust across teams and clients.”

Diana Rahman

Personal Development Coach – Diana Rahman

Diana Rahman is an ICF ACC-certified coach and ACTA/ACLP-certified corporate trainer with over 25 years of experience helping professionals build confidence, presence, and influence in the workplace. She began her career in banking, gaining hands-on experience in client relations, service, and operations, giving her a deep understanding of professional expectations, communication nuances, and the subtleties that shape impressions and trust.

For more than two decades, Diana has trained leaders and professionals across industries in interpersonal communication, emotional intelligence, executive presence, and professional etiquette. Her workshops are highly interactive, practical, and grounded in real-world workplace and social scenarios, helping participants navigate meetings, corporate gatherings, networking, and travel with ease and confidence.

As co-founder of two companies, including a digital marketing and tech solutions agency, Diana brings first-hand experience in managing client expectations, cross-cultural interactions, and high-stakes professional situations. She also spent 10 years with Jill Lowe International as an Image Consultant, guiding professionals to strengthen personal branding, presence, and professional poise.

Diana is a certified memory trainer and co-author of Venus Rising: The Phoenix Awakens, an Amazon #1 Bestseller in 2022. Renowned for her engaging, relatable, and results-focused training style, she empowers professionals to apply modern etiquette naturally, project confidence, and build strong, lasting relationships—skills that are essential for career growth and influence in today’s fast-paced, informal, and multicultural workplaces.