For more information about the Lunch and Short Talks Program or to suggest topics, please contact our Learning and Development team at jaslyn@cbs.com.sg or call us at 62789785
Join us for our Lunch and Short Talks Program and make the most of your lunch break with learning and networking opportunities!
There are no resistant people in the world, only inflexible communicators. If there’s one skill that every great leader possesses, it is the ability to inspire others using different strategies. In this session, discover how you can better inspire and lead your team by learning the different people styles and employing appropriate strategies to motivate them.
Look out for an appropriate style, tone and format of writing. Express your points coherently, and to consistently produce sharp, focused and concise written work. They will also pick up skills to vet common writing errors and to convincingly share these ideas with their peers. At the same time, participants will be able to understand the characteristics of proposals and ensure that their writing is suitable for the format.
Quick Tips to Stay Sane and Bring That Sale In! Generally, most people try to avoid conflicts with irate or irrational people because they lack basic people skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disagreements positively and proactively. This webinar will highlight the causes of difficult and upset customers.
Should Do to be Regarded & Respected as a Good Team Player If you manage team members, your success depends on their performance. Thus, your coaching abilities are imperative. This webinar will quickly show how to use practical tools and techniques to help you thrive in your team.
We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people at the workplace.
The ability to manage change has become a key competency for those seeking to dealing with organizational change. This webinar focuses on the importance of proactively managing change and avoiding discomfort that undermine efforts to deal with changes on the micro and macro level.
Getting the most out of a 24-hour day is a constant challenge in our COVID-19 world. This high-energy virtual engagement, back-to-basics training webinar explains the fundamentals of time management: understanding the value of time, proven ways to get the most out of a day, eliminating time wasters, how to conquer procrastination, and more importantly; managing life
The experiences in our everyday lives are guided by our thoughts. On average we have about 50,000 thoughts in a day and everything we experience in our life are manifest through our thoughts. In this lunch talk, participants will learn how to harness the power of one’s thoughts as well as manage one’s emotions to live a high vibrational and Happy Life.
A person’s emotional resilience refers to their psychological ability to cope with or adapt to, pressure, change and stress. Emotional resilience is not something you either do or do not have, it is a trait you can work on and build. Adversity Quotient (AQ) is a measurement of a person’s resilience. It is a gauge and a measure of how you deal with everything from stress at work to your personal life and the sudden adversities and challenges that we are presented every now and then. The more resilient you are, the more constructively and effectively you can respond to and work through difficulties and perform well under pressure.
Is common for us to be burning candles at both end striving to get more done in this fast-paced work environment. While doing so, are we mindful or our mind is full? For most of us, our mind is full; full of worries, the long to-do list, finding solutions to deal with work and life challenges etc. Most of the time, we are not in touch with the “here and now” but living life on an automatic pilot mode. By rushing through life in this automatic pilot mode, we tend to get triggered and feel overwhelmed easily. We find ourselves doing more but achieving less and feeling more overwhelmed and even burnt out.
Time & Stress leverage is achieving the biggest result with the least amount of effort. There are multiple strategies you can use to leverage time & stress to increase productivity and create bigger results. Time & Stress leverage allows you to multiply the rate at which you can get things done.
This talk helps individuals understand the framework of emotional intelligence and teaches them how to harness their positive emotions at their workplace. Individuals will realize the elements involved in investing in their emotional banks for positive impact.
The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a group in a meeting, sway an entire organisation, or win over the broader community.
What separates the best from the rest lies in the mindset. How one responds to adversity is projected in his actions while champions focus on their intents. Champions understand that the problem isn’t the problem, the problem is the reactions to the problem. When things start going very wrong, real champions seem to take all of this in stride and they have the ability to quickly bounce back and return their performance to a high level.
AGILE- Scrum Leadership is adapting the right mode for organizational success. Ignoring the micro management style, Agile leaders improve environments by teams collaboration and cohesiveness. Feedbacks are quick from stakeholders where the focus is on quality and continuous improvement. With focus on results and values, to operate in diverse modes while seeing from other perspectives, Agile Leaders go beyond leadership theories to form a new breed of leaders.
Effective questioning is a great method for getting others to think critically and independently. Effective questioning also helps discover any misunderstandings. It also promotes deeper engagement Asking questions helps us improve emotional intelligence (EQ). It facilitates learning through active discussion.
When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That’s why empathy at work is crucial to company-wide success.
Communicating in the workplace with tact and professionalism is essential to your career. Speaking with tact earns you respect from your peers because you avoid hurting other people’s feelings. Tactful communication also helps to deal with difficult or sensitive situations to preserve relationships.
In communication, your voice is your asset! Is your voice sweet and alluring or deep and resonating? The good news is that you can train to speak in an attractive and interesting manner and style – through proper training, to maximize the use of your voice! This Seminar Is for YOU if: – You want to acquire a professional – sounding voice. – You want to strengthen your vocal cords and improve your vocal range. – You want to speak with power and authority.
Speaking clear and concise English is an essential skill that everyone in the workplace should have for effective communication. You will also learn the differences between written and spoken English and understand the correct voicing for commonly mispronounced words.
When we talk about language, we mean speech (spoken language), or writing (written language). Of course, speech is spoken and heard, while writing is written and read. This seminar focuses on writing speeches in a language that is written to be heard. A rhetorical device uses words in a certain way to convey meaning or to persuade. It can also be a technique used to evoke emotions. Some types of rhetorical devices can also be considered figurative language because they depend on a non-literal usage of certain words or phrases.
The application of personal mastery is key to living an effective life and having a successful career. Personal Mastery is the process of living and working purposefully towards a vision, in alignment with one’s values and in a state of constant learning about oneself and the reality in which one exists.
If you want to get ahead professionally as well as in life, then you might be interested to know that in the past decade, brain studies and communities of experimenters have found little things one can do – to unlock different powers of the mind to accomplish more in life. These little things are known as “brain-hacks”. Brain-hacks are simple shortcuts, mind strategies or ‘workarounds’ – that triggers you to be smarter, driven and more efficient in your day-to-day activities. In “Brain-hacks To Double Your Productivity”, you get a series of brain-upgrading tools that powers up your productive capacity & output.
If you want to write to convince others with your ideas… or influence superiors, co-workers, staff, customers towards your intended direction with just words, then ‘written persuasion’ is a skill you cannot do without. For one day, the “Magnetically Influential Writing: Persuade & Communicate Impactfully With Only The Words You Write” course reveals the strategies to develop in yourself the mentality of a persuasive writer… and have you learn the tools/techniques to apply into your written materials (such as proposals, reports, newsletters, emails, marketing/sales collaterals, online/blog posts etc) for maximum persuasion. By applying these concepts, the advantages are multiple and far-reaching. For instance, workers and staff use written persuasion in their day-to-day internal company communications to form closer relationships with their co-workers. Executives use the power of written persuasion to influence superiors to accept the ideas in their written proposals. Sales & marketing professionals use written persuasion to create convincing written materials and pieces that bring in more clients & profits. Overall, the benefits of having this skill permeate to many aspects of one’s professional life.
Resilience is vital for leaders who typically have to deal with everything from challenging projects and conflict among colleagues to office politics and personal criticism on an almost daily basis. It is our personal resilience that helps us to thrive and grow in difficult circumstances.
When you communicate with the right dose of authority, others will: – Find you more believable – Trust you more – See you as more credible – Be more compliant to your request