By the end of this intensive and experiential 1-day workshop, participants will be equipped with practical NLP skills to build rapport quickly, engage effectively with people, and develop meaningful relationships that lead to successful collaboration and desired outcomes.

• Understand the Basics of NLP
• Develop Quick Rapport-Building Skills
• Enhance Communication Techniques
• Build Meaningful and Lasting Relationships
• Achieve Desired Outcomes Through Effective Interaction
• Practical Application of NLP Techniques
• Develop Personal Likeability and Influence

 Relationship Building – Creating Trust & Rapport

• Rapport Building Tips #1: Mastering the Eye Accessing Cues technique to read personality fast
• Rapport Building Tips #2: Influencing with powerful Sensory Words
• Rapport Building Tips #3: 2 Simple Steps to build Rapport Fast
• Rapport Building Tips #4: Developing your Sensory Acuity
• Rapport Building Tips #5: The Art of Connecting with People: Pacing & Leading
• Rapport Building Tips #6: Mirror & Matching

Perceptual Positioning

• What you want may not be what the other person want
• The 4 Perceptual Positions & its importance
• Rapport Building Tips #7: Perceptual Positioning to enhance communication

Information Gathering – Uncovering the true needs of the people

• The Art of Active Listening
• Rapport Building Tips #8: Ask More, Talk Less: Mastering the Art of Asking Questions
• Rapport Building Tips #9: The Art of Framing to win agreement

This workshop is ideal for:

• Leaders: Managers, team leads, and supervisors who want to enhance their leadership skills, build stronger rapport with their teams, and improve communication effectiveness.
• Team Members: Employees who work collaboratively in teams and wish to strengthen their interpersonal skills, engage in more meaningful conversations, and contribute to achieving team goals.
• Sales and Customer Service Professionals: Individuals in roles that require frequent interaction with clients, where building quick rapport and effective communication are essential for success.
• HR Professionals: Those responsible for fostering a positive work environment, resolving conflicts, and enhancing team cohesion through effective communication strategies.
• Anyone Interested in Personal Development: Individuals who want to improve their interpersonal relationships, communication skills, and overall effectiveness in both professional and personal settings.

This is an “experiential workshop” where participants learn by doing and experimenting with the learning activities. The course delivery method is bite-size knowledge sharing with skills practise. Case Studies and Role Plays are used to help the participants apply their knowledge gained. The activities are designed with real-work scenarios to facilitate learning transfer at the workplace.

“ I’m glad to know of and engaged Maximus-the Xcellent Coach, whom is one of, if not, the most professional, enthusiastic coach whom shared a strong passion towards his role of bringing the best out of every individual. There was never a dull moment during his training session with his highly engaging training style and well balanced trainer/trainee exchanges approach. He continuously engages trainee to go through critical thinking by triggering the right questions, allows trainee to discover his/her potential with his coaching technique and always have the willingness imparting trainee with his wealth of knowledge.
I really enjoyed my time during the group training and individual coaching session had with Max.
Would highly recommend fellow professionals whom looking to further excel in work & life, to engage Maximus – the Xcellent Coach! “ – Lucas Yeap (GM)

Maximus was assigned to cover some topics with our company as a trainer. He was more of a facilitator, taking a more dynamic approach to sharing his knowledge through interaction with and amongst the attendees. I have also had the chance to receive some coaching sessions from him and it allowed me to know myself better. He respects all opinions, listens attentively, and is able to provide insightful comments which are thought-provoking and guides us to grow as a person. His sessions are truly enjoyable and there is always something to take away. Don’t take my word for it, attend his sessions yourself.
Thank you Maximus! – David Goh

Maximus – a Trainer here with us with great knowledge. His training skills are great, all of us are able to understand his teaching and are able to take lots of understanding and value from his teachings as well. With his excellent coaching skill, I would strongly recommend Maximus. – Eugene Tan (Admin Manager)

I have attended countless seminars and courses throughout my professional and personal life. Maximus is definitely one of the very few trainers who has vast knowledge in the subject matter as well as the extraordinary ability to ensure the attendees are completely engaged from start to end of the session. I truly enjoyed being Maximus’s student. – Satish Shanmugam (Project Director)

Maximus Sia
Leadership Psychology Coach

“Gain the Psychology Advantage” – Lead from the INSIDE-OUT

As a Leadership Psychology Coach, Maximus Sia drives the following mission:

“To help leaders gain the Psychology Advantage in Leadership, cultivate Inner Clarity, build Mental Immunity, and develop the Psychological Capabilities to lead decisively and confidently in any conditions.”

Over the past 16 years, Maximus has engaged more than 50,000 leaders across Asia, from SMEs to global organisations, facilitating leadership workshops, seminars and executive development programmes for professionals, managers, directors and senior executives. With over 35 years of leadership experience, he has evolved into a seasoned Corporate Trainer, Master Practitioner in NLP, Public Speaker and Leadership Psychology Coach.

Gain the Psychology Advantage in Leadership

Through years of engaging with leaders, Maximus observed that today’s workplace has become increasingly complex and psychologically demanding. He believes the greatest challenge facing modern leaders is no longer a skills gap — it is a psychological capability gap.

“Psychological challenges require psychological capabilities.”

This conviction inspired him to develop The Psychology Advantage™ in Leadership, an evidence-informed framework that integrates psychology into leadership development to build resilient, adaptive and psychologically capable leaders. To further advance this work, Maximus is pursuing a doctoral research paper on this subject, with a PhD in Professional Coaching and Human Development at the International University of Professional Studies (IUPS, USA). Maximus advocates the integration of psychology as a core pillar of modern leadership development.

Clientele

Singapore Airlines, Applied Materials, the Ministry of Home Affairs (MHA) and its agencies, A*STAR, Home Team Science & Technology Agency (HTX), MINDEF, SkillsFuture Singapore (SSG), Yamato Transport, Singtel, OCBC, AIA Singapore, and many others.

SG60 Showcase

In celebration of Singapore’s 60th year of independence in 2025, NewInAsia Singapore recognised Maximus Sia as one of 60 distinguished speakers and trainers featured in the SG60 Independence Showcase publication.

Professional Profile

Maximus is professionally certified as:

• International Associate Coach (ICI Germany)
• Neuro-Linguistic Enneagram Practitioner (IEA)
• NLP Master Practitioner (American Board of NLP)
• Master of Science in International Marketing (MScIM), University of Strathclyde, UK

As a Sales Coach with over 35 years of sales leadership and coaching experience, Maximus previously built a successful career in the Financial Advisory industry spanning over 16 years, where he was consistently recognised as a top performer, multiple award winner, and global convention qualifier.

He is also an SSG DACE and ACTA-certified facilitator, having delivered more than 100 SkillsFuture Singapore (SSG) WSQ modules in leadership, people management, service excellence, and professional development.