CBS Centre for Behavioral Science. Professional Training for the Real World 27 & 28 August, 2015

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Course Information
 
Date:   27 & 28 Aug 2015
(Thu & Fri)
Time:   9am to 5pm
Venue:   Concorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
Fee :   S$850 (NETT) |
S$340 (After PIC Cash)
 
* Inclusive of teabreaks and lunch

To register, please contact Jaslyn
@ 9767 9686 / 6278 9785 or
jaslyn@cbsgroup.com.sg

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
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Leading Yourself to Lead Others - The Edge of "You" in Successfully Managing People
 
Introduction
 
Harvard Business Review says"In hard times, the soft stuff often goes away. But Emotional Intelligence, it turns out, isn't so soft. If emotional obliviousness jeopardizes your ability to perform, fend off aggressors, or be compassionate in a crisis, no amount of attention to the bottom line will protect your career. Emotional intelligence isn't a luxury you can dispense with in tough times. It's a basic tool that, deployed with finesse, is the key to professional success."

Understanding how emotions impact on communication, behaviors, overall results, relationships and well-being is essential for developing success in the workplace.

 Elisabetta Franzoso - Coach, Trainer and Author of Stella's Mum Gets Her Groove Back.

An Introduction to the work together
  1. How many of you experience frustration when it comes to deeply connect or impact and influence environment at work and in team?

  2. How many of you experience the compulsive need of avoiding 'facing' challenging situations in conversation and relationships?

  3. How many really know what is 'being the best' or 'bringing out the best' in themselves?

  4. Do you want to build self-awareness and personal as well as professional effectiveness?

  5. Are you are willing to invest in learning how to manage yourself and others at work and in life?

  6. How much can you influence others and how?
 
In today's rapidly changing and competitive global technology, in order to create effective management of your 'Self' and 'Others' in the workplace or in life, it is imperative to build self-awareness and education about our communication: inside out!
 
This dynamic workshop will launch participants into new avenues in developing personal awareness and effectiveness to enhance their ability to develop and manage relationships with themselves and with others, at work and in life through the understanding of the importance of our internal and external communication. 

Keeping in mind that people often juggle multiple and at times conflicting roles at home as well at work, this program offers insights and experiences which will introduce the 'basic principles' to enable individuals of any background and any age to lead a more balanced, dynamic and increasingly successful and healthy life.

Never like in today's business and working environment, has it become relevant to communicate clearly and sincerely your ideas, messages and feedback in order to be a successful communicator, leader or executive.

The 4 major aspects of communication will be there targeted in this powerful workshop where people will come to understand how their Physical, Emotional, and Intellectual Dimensions work together and are the foundation of our Thinking and Feeling, Acting, Speaking and Listening processes.

Tools for prompt action will be provided throughout the workshop to enable participants to continue their journey on their own.

Nurturing a positive mind by knowing ourselves from the inside out provides us the skills to bring out the 'best' of who we are, create powerful positive communication and, as a final result, build genuine connections with our boss, colleagues, employees, family members.

Remember:  building a powerful positive ' inside' can be done at any time in your life. No matter your age, sex or family, educational and cultural background!

Are you ready to take the first step?:-)
 
Course Outline
 
An overview of the 2 day program:

  • The importance of changing the paradigm: from outside in to inside out
  • 'You' and your 4 Dimensions
  • What happened to the Titanic?
  • Judging or Discerning?
  • How our Emotional (EQ) and Intellectual (IQ) Dimensions influence our action and relationships
  • How our social skills and interactions determine our relationships and results at work
  • Unknown mechanisms that sabotage our relationships and entrap us in vicious cycles
  • Responding Vs. Reacting
  • The Art of Listening, Questioning, Giving & Receiving Feedback
  • Building and staying in Focus to develop the Discipline of the 'Self' and maintain the Action on going
  • The O.U.T. process applied at work and in life.
  • Innovative techniques to keep your body re-energized at work and in life
Building deep awareness about 'the way' we communicate with our inner and outer world is the secret key to professional success. In fact it is 'how' we connect with ourselves and others that ultimately determines the quality of our relationships and the success and results in our work.
 
Course Objectives
 
At the end of the 2-day workshop participants will be aware of how to:

  • Understand the new basic paradigm of self-management and self-leadership
  • Know how your physical, emotional (EQ), intellectual (IQ) and social dimensions influence your relationship with yourself and others
  • Comprehend the impact of personal 'blind spots' in relationships with yourself and others
  • Be aware of and know how to handle your inner and relational conflicts
  • Know effective techniques to optimize stress derived from challenging relationships at work and in life
  • Have basic understand and skills to relate, motivate and empower yourself and others at work and in life through powerful and positive verbal communication
  • Learn about the positive aspects of 'being assertive' in relationships
  • Understand the foundation of ' compassionate assertiveness'
  • Be emotionally and intellectually 'in focus' when in communication with others (EQ + IQ quotients in communication)
  • Observe the power of body language and make use of it to become a competent manager who connect with authenticity from the inside out
  • Experience enhanced  self- confidence in  themselves and the environment  surrounding them
 
Testimonials
 
Trainer were engaging and shared personal stories/examples to increase our understanding."
- Ministry of Manpower

Elisabetta was very encouraging & provided many useful points/tools for one to a better person/supervisor.
- Capitaland

Elisabetta was very engaging & able to elaborate on our queries. She is a very good facilitator/presenter."
- Ngee Ann Polytechnic
 
Who Should Attend
 
Directors, leaders, HR professionals, sales and marketing professionals, lecturers, teachers, secretaries, young adults , parents and entrepreneurs who want to know themselves from the inside out ( the 4 Dimensions ), build emotional awareness ( EQ), communicate with impact and confidence and finally enhance your general well-being from the inside out.
 
About the Trainer
 
Michael Lum
 
Elisabetta Franzoso is the creator of InsideOutYou™ personal development that empowers individuals to unleash their creative and emotional potential and achieve life-enhancing total well-being.

Developing and transforming from the inside out in the 4 dimensions of human communication - Physical, Intellectual, Emotional and Relational - bring effective, long-lasting results. Elisabetta's Communication in 4Dimensions™ program series motivates participants to boost communication abilities and increase personal effectiveness in both work and relationships.

Her first book, Stella's Mum Gets Her Groove Back - A True Story (Homes4Hope Publications, 2008) inspires readers with a frank account of her personal struggles, and triumph over abuse, denial and emotional addiction. Her own successful transformation is testimony to her advocacy of the individual taking charge of one's life and building change from the inside out.

Using her professional training and lessons learnt from her life experiences, Elisabetta is now dedicated to supporting people around the world achieve Personal Freedom through Love and Self Responsibility. Get Into Your Groove!, her recently completed new book, is the foundation on which she builds up the content for her public talks.

Elisabetta has been living in Asia since 1993, and through her multicultural experiences in Asia and Europe has developed a unique way of presenting sensitive topics in a high-energy, thought-provoking nonjudgmental approach. Her interactive style and immediately applicable "how to's" have seen clients invite her back repeatedly. She is a recognised professional speaker by Asia Professional Speakers Singapore (APSS) which has published her essay Communication in 4 Dimensions in its compilation 88 Essential Secrets for Achieving Greater Success at Work (Marshall Cavendish, 2012).

She has a background in Education, Psychology, EQ Management, NLP, Fitness and Body Awareness Methods. She has worked in such diverse fields as fashion, tourism and marketing before realizing her passion in personal development.

Currently, Elisabetta divides her time mainly between Singapore and Italy, her birth-place.
 
 
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