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Analysing Crime Behaviour Using CCTV
Your Opportunity to learn from Internationally Renowned
Industrial Psychologist in Security and CCTV
This course focuses on how one can use CCTV to detect and analyse the kind of behaviours that occur during crime conditions. Understanding and recognising this incident behaviour means that the detection rates and efficiency of observation can be substantially improved. The course looks at how crimes occur through the use of extensive video examples and takes one through the types of activities that can occur at different stages of incidents. This knowledge can be used proactively to prevent or catch offenders, or for in-depth analysis of crime situations after they have occurred. Whether analysing criminal intent, actions, or interactions between criminals, the use of CCTV can be greatly enhanced and the interpretation and use of evidence can be made far more effective. These are factors that can play a major part in a successful security strategy and service delivery across all security environments.
Course Outline
- CCTV Capabilities - It's Strengths and Limitations in Analysis
- Important Observer Qualities for Analysis
- Essentials of Body Language
- The Requirements for the Analysis of Incident Behaviour
- Understanding the Stages of an Incident
- Patterns, Movement and Identifiers
- Anxiety and Stress Response
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Who Should Attend:
- Senior members of both public and government organizations that are involved in security related areas.
- Managers, supervisors and specialist operators responsible for CCTV, Intelligence and Investigations Personnel, Police Officers and other Specialists engaged in forensic analysis of CCTV footage and evidence.
Internationally Renowned Master Trainer
 Dr Craig Donald
Background
Dr Craig Donald is an industrial psychologist with a specialist involvement in human factors in the security industry and CCTV in particular. He consults internationally in security management, is a specialist trainer in body language and incident behaviour in security applications, and is consulting editor for Hi-Tech Security Magazine on human factor issues. He is a Director of Advanced Development Applications and Leaderware and an associate of S2I in Australia and Tavcom Training in the UK.
Qualifications
PhD in Industrial and Organisational Psychology (UCT)
Registered Industrial Psychologist
Professional Activities
Craig is a human factors specialist in the security industry with involvement in control room management and operation, the development of techniques to select CCTV operators, and technological enhancements to surveillance technology and operator interfaces. Craig provides specialist training in observation and surveillance, incident body language, behavioural recognition, and incident dynamics extensively in South Africa, the UK, Canada, Australia, Botswana and Tanzania for various industries. He has worked in selection and training of CCTV operators in major South African companies such as De Beers, the Diamond Trading Company (DTC), Anglo Gold, Eskom, the Post Office, Goldfields, Anglo Platinum, all major casino groups in South Africa, BMW, Toyota, and some major retail sites. Polices forces with whom he has been involved in CCTV training are the SAPS, Botswana Police, and Sussex Police in the UK.
Craig has, with Leaderware, also been responsible for the development of SAMAE and ScanX, exercises that are used for the selection of personnel internationally. He manages ScanX implementation, a selection technology used by most of the major UK airports for the selection of x-ray screeners (including Heathrow and Gatwick). He has also been involved in the development of computerised assessment simulations for the CCTV and emergency centre (911) environments. As a human factors specialist, Craig has been intensively involved into technology application for the management of surveillance systems.
Craig is a Consulting Editor for Hi Tech Security Systems SA and produces a monthly article on current human factor issues. These articles can be viewed at www.securitysa.com. He also lectured part time for two years each at the Psychology Department at The University of the Witwatersrand and the Graduate Institute of Management and Technology. He is a member of the CCTV User Group in the UK. His publications have been reprinted in the UK, Russia and India.
Presentations and Publications
Craig has written articles for several overseas publications and has presented papers at various local and international conferences. These include:
- Using CCTV to identify suspicious behaviours. 17th International Transport Security Human Factors Technical Advisory Group (InterTAG), Zurich University, Switzerland, 4th October, 2006.
- Precious mineral processing and body language recognition. CCTV User Group Conference, Bristol, UK, October, 2006.
- Managing a development and performance programme for CCTV personnel. SECUREX Conference, SASA, Johannesburg, 22nd June, 2006.
- The psychology of casino surveillance. CCTV User Group Conference, Bristol, UK. 3rd -5th October, 2005
- Recruitment and assessment: Choice selection. CCTV Image (UK), October, 2005
- The role of intelligent technology assistance for CCTV operators. NICE EMEA Partner Summit Conference, Athens, Greece. 17th - 20th April, 2005.
- A training framework for CCTV operators. SECUREX Conference, Johannesburg, March , 2005.
- Enhancing Aviation X-ray Screening: The Human Factor. Intersec - The Journal of International Security, vol 14, 7/8, July/August 2004.
- Key areas of CCTV security. International Security Education Council (ISEC) Conference. Guys Hospital, London, UK. 6th July, 2004.
- Behavioural Recognition and Operator Effectiveness. IFSEC Security Conference. IFSEC, National Exhibition Centre, Birmingham. UK. 10th May, 2004
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- Big Brother is watching - isn't he? How seriously is CCTV compromised by human factors? 3rd ACI Europe Security Summit and Exhibition. Le Casino Municipal, Biarritz, France. 27th April, 2004.
- Enhancing Aviation X-Ray Screening through Human Factors Applications. INTERSEC - The Journal of International Security. July/August 2004
- Technology Enhancement of CCTV Operator Effectiveness (with Dr C. Andrew). CCTV User Conference, 9th April, 2003.
- Vigilance. In People in Control, 2002, Eds Noyes & Bransby (Eds), Institute for Electrical Engineers.
- CCTV Today, Vol 8 No 3, May 2001. The Cutting Edge - Diamond Mine Monitoring in Africa (with Herman Walsh).
- Journal of Security, Vol 14, 1, 2001. Repositioning Security Managers in Organisations,.
- An International Perspective - South Africa. CCTV User Group Conference. Bolton, UK, 5-6th March, 2001.
- Co-author of the Guidelines for the Operation and Maintenance of Town-Centre CCTV Systems, CSIR, (South Africa)
- Intersec, The Journal of International Security Vol 10, Issue 1, Jan 2000 - The security of diamond and gold mines.
- People in Control: An International Conference on Human Interfaces in Control Rooms, Cockpits and Command Centres at the University of Bath, UK, 21-23 June, 1999 - Assessing the human vigilance of control room operators.
- The International Security Review, No104, May 1998 - Never underestimate the human factor.
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