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2 Day Gaining the Edge with Emotional Intelligence at Workplace
Gaining the edge with Emotional Intelligence at workplace. Learn the techniques and skills Important for your Career advancement.
Do you want to look forward to your work day enthusiastically?
Do you want to live an exhilarating life?
If everyone is on par in educational qualifications, what sets you apart? The answer could be Emotional Intelligence.
The most intelligent people (with high IQ) are not always the people you are either satisfied with or who rise to the top of their organisations. It's the 'people people' who achieve the most consistent rewards in their personal and professional lives. Emotional Intelligence is what helps them do this.
Emotional Intelligence is about learning how to manage personal interactions and knowing how to use communication to maximum benefit.
Emotional intelligence is critical to leadership, learning, and organizational performance. Learn how to raise your and others' emotional intelligence. Gain an in-depth understanding of emotional intelligence as you develop new tools you can put to work immediately.
Emotional Intelligence (often given the acronym EQ, the emotional-intelligence equivalent of IQ) encompasses social intelligence and emphasizes the affect of emotions on our ability to view situations objectively and thus to understand ourselves and other people. It is the ability to sense, understand, and effectively apply the power of emotions, appropriately channelled as a source of energy, creativity and influence. Balancing and integrating the head and heart, is the mission of personal growth in the domain of emotional intelligence.
Over the 2 Day workshop, participants will have hands-on activities based experiential learning full of fun and learning. This workshop will cover the elements of Emotional Intelligence and show the techniques to improve social interaction at work and personal life.
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A Must Attend For:
The course is designed for individuals who want to improve their relationship at their workplace, home and also all those who are seeking career advancement.
It is particularly useful for:
- Senior Mangers
- Managers
- Team Leaders
- Sales & Marketing Managers
- Executives who communicate with internal and external customers
Hands-on, practical knowledge based on experiential learning:
Facilitated by an energetic and dynamic facilitator, Zafar H., this seminar is designed to be highly interactive with demonstrations, role-plays, and experiential learning activities. We ensure at the end of this seminar, participants will have gained hands-on knowledge and experience from practice to be better equipped with Emotional Intelligence.
Course Outline:
Research has shown that 90% of the difference between top performers and average performers is due to emotional intelligence factors. IQ and technical skill still matter, but only as threshold capabilities. Emotional intelligence is the 'X' factor; it IS possible to improve adults' social and emotional competence. In this course, you will explore the nature of emotional intelligence, its importance, its competencies, significance for management and leadership and applying it to the workplace.
The following topics will be covered:
- Emotional intelligence - what is it?
- Why is Emotional intelligence important?
- Two main competencies of Emotional intelligence: - Personal competence and social competence
- Emotional intelligence and its significance for management and leadership
- Case studies and exercises: your experience of others
- Applying Emotional intelligence to your workplace
Workshop Outcomes
On completing this course participants will have:
- Reviewed Emotional Intelligence
- Gained insight into communication styles
- Looked at what makes good managers, great leaders
- Assessed our understanding of communication styles and those of others
- Developed an action plan about using emotional intelligence in the workplace
CBS Master Trainer
 Zafar H.
Zafar is a passionate workshop and seminar facilitator and a people-oriented person who shares the idea in an energetic approach and motivated mindset. Zafar takes advantage of his experience of more than 10 years from varied leadership and management roles such as business consultancy, financial management, training and development and event organisation among others.
He has facilitated at public programmes, at corporate workshops and seminars, spoken as key-note speaker and has coached individuals. Zafar's participants consists of people who come from the public and private sectors that include the NLB, WDA, PA, MOM, MOE schools, as well as international participants from Germany, Holland, Japan, Korea, India and others.
Zafar is an accomplished training facilitator and his areas of interest are in Team Bonding, Leadership and Management, Emotional Intelligence, Presentation and Communication Skills and Coaching Skills.
Zafar also contributes continuously to the community by being a volunteer with Apex Club of Singapore, giving public talks at the Library, was involved in the GEMS programme in 2006.
Zafar strongly believes that a positive attitude is the key to success and is an advocate of people development. His light-hearted, friendly and approachable personality has actively engaged participants and leaves them ready to take on challenges at their workplace with an energetic and motivated mindset.
Testimonials
"The training facilitator was very encouraging and observant, helping us to improve by highlighting our mistakes which was very constructive."
Elaine Keok, Senior HR Manager
"The course was very interactive and we could learn from our short-comings."
Rajshekar, Sales Engineer
"Effective seminar."
Tan Lay Hong, Executive
"It revealed and reflected every individual's different sides of their work, creative, playful, or serious images"
Richard Lee, Accounts Manager
"Provided opportunity to disclose and discover one's character"
"The training facilitator was very encouraging and observant, helping us to improve by highlighting our mistakes which was very constructive."
Elaine Keok, Senior HR Manager
"The course was very interactive and we could learn from our short-comings."
Rajshekar, Sales Engineer
"Effective seminar."
Tan Lay Hong, Executive
"It revealed and reflected every individual's different sides of their work, creative, playful, or serious images"
Richard Lee, Accounts Manager
"Provided opportunity to disclose and discover one's character"
Jeremy Chia, HR Executive
"Engaging in activities that help us to discover things that we overlook in the process of work."
Jenny Soh, Senior Manager
"It has refreshed and let me reflect on myself to be more positive and creative."
Samantha Loh, Senior Executive
"An excellent programme indeed! It had fun & great learning experiences."
Rachel, Executive Officer
"Engaging in activities that help us to discover things that we overlook in the process of work."
Jenny Soh, Senior Manager
"It has refreshed and let me reflect on myself to be more positive and creative."
Samantha Loh, Senior Executive
"An excellent programme indeed! It had fun & great learning experiences."
Rachel, Executive Officer
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