Generated by All in One SEO v4.9.9, this is an llms.txt file, used by LLMs to index the site. # CBS Training Singapore Corporate Training Centre ## Sitemaps - [XML Sitemap](https://www.cbs.com.sg/sitemap.xml): Contains all public & indexable URLs for this website. ## Posts - [Best Presentation Skill Training in Singapore](https://www.cbs.com.sg/best-presentation-skill-training-in-singapore/) - Discover the art of effective presentations through our training program. Gain confidence and master the skills needed to captivate your audience and convey ideas. - [SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2026](https://www.cbs.com.sg/singapore-conference-on-applied-psychology-2026/) - Driving Strategic Impact with Applied Psychology 8 & 9 Dec 2026 at Holiday Inn Atrium Meet the real experts and get in-depth knowledge on the latest innovations in practice. Learn the newest research in the area of Applied Psychology and apply it Meet and network with practitioners and researchers Opportunity to be the early adopter - [Fundamentals of the Personal Data Protection Act (PDPA) Workshop](https://www.cbs.com.sg/pdpa-course/) - [Google Analytics](https://www.cbs.com.sg/google-analytics/) - [Enterprise Risk Management (Online)](https://www.cbs.com.sg/enterprise-risk-management-online/) - [Project Risk Management (Online/Hybrid Classroom)](https://www.cbs.com.sg/project-risk-management-online/) - [Paid Search Engine Marketing (SEM)](https://www.cbs.com.sg/paid-search-engine-marketing/) - [Project Management Professional (PMP)® Training – Online/Hybrid Classroom](https://www.cbs.com.sg/project-management/) - Enhance your career with our PMP Certification Singapore training. Build essential skills and prepare to pass the PMP exam. Suitable for professionals in all industries. - [Digital Campaign Management – About Shopify](https://www.cbs.com.sg/digital-campaign-management/) - [Social Media Marketing – Facebook & Instagram](https://www.cbs.com.sg/social-media-marketing/) - [Search Engine Optimization](https://www.cbs.com.sg/seo/) - [Photography And Videography Masterclass (Mobile Devices)](https://www.cbs.com.sg/photography-and-videography-masterclass/) - [YouTube Marketing](https://www.cbs.com.sg/youtube-marketing/) - [Blockchain Innovations](https://www.cbs.com.sg/blockchain-innovations/) - [ABC of FinTech](https://www.cbs.com.sg/abc-of-fintech/) - [Digital Advertising](https://www.cbs.com.sg/digital-advertising/) - [Digital Marketing Analytics](https://www.cbs.com.sg/digital-marketing-analytics/) - [Developing Integrated Digital Marketing Strategy](https://www.cbs.com.sg/digital-marketing-strategy/) - [SALES CHANNEL MANAGEMENT](https://www.cbs.com.sg/sales-channel-management/) - [VIDEO EDITING TECHNICAL SKILLS](https://www.cbs.com.sg/video-editing-technical-skills/) - [DATA ANALYTICS FOR E-COMMERCE](https://www.cbs.com.sg/data-analytics-for-e-commerce/) - [Essential Data Analysis Courses for Aspiring Data Analysts in 2025](https://www.cbs.com.sg/essential-data-analysis-courses/) - Unlock your potential with essential data analytics courses! Equip yourself with the skills needed to thrive as a data analyst in 2025 and beyond. - [Comprehensive Corporate Training Courses in Singapore | Enhance Your Skills](https://www.cbs.com.sg/corporate-training-courses-in-singapore/) - Discover comprehensive corporate training courses in Singapore from a multi-award-winning provider. Enhance your skills with expert-led training programmes today! - [Looking for Corporate Training Courses in Singapore?](https://www.cbs.com.sg/looking-for-corporate-training-courses-in-singapore/) - Unlock the potential of your workforce with top-notch corporate training courses in Singapore! Discover key benefits, including improved performance, employee satisfaction, and retention. Elevate your company's reputation and competitiveness while fostering innovation. Invest in your team's success today! - [Unlock Your Career Potential by Attending Data Analysis Courses at CBS](https://www.cbs.com.sg/unlock-your-attending-data-analysis-courses-at-cbs/) - Unlock your career potential with data analysis courses at CBS! Master essential skills to turn raw data into actionable insights while enhancing your soft skills to navigate professional environments confidently. Transform your career journey today! - [The Leadership Courses at CBS in Singapore](https://www.cbs.com.sg/the-leadership-courses-at-cbs-in-singapore/) - Elevate your leadership potential with the Leadership Courses at CBS in Singapore! Discover diverse programs tailored to enhance your skills and cater to various leadership styles. Whether seeking comprehensive training or short courses, our curriculum combines practical application with expert guidance, empowering you to lead confidently and effectively. Join us to unlock your true leadership capabilities today! - [Study English Courses in Singapore](https://www.cbs.com.sg/study-english-courses-in-singapore/) - Elevate your English skills in the vibrant city of Singapore! Discover a diverse range of English courses tailored to all proficiency levels, from general language mastery to specialized preparatory programs. Immerse yourself in a multicultural environment while enhancing your communication skills and achieving your learning goals. Start your journey to fluency today! - [Can training courses in Singapore help you boost your career?](https://www.cbs.com.sg/boost-your-career/) - CBS is a professional training centre conduct courses on Can training courses in Singapore help you boost your career? Reserve your seat today. - [What are SkillsFuture Courses?](https://www.cbs.com.sg/skillsfuture-courses/) - [Don't Allow Pressure Wreck Your Lifestyle](https://www.cbs.com.sg/pressure-wreck-your-lifestyle/) - Don’t Allow Pressure Wreck Your Lifestyle, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Top Singapore Corporate Training Courses](https://www.cbs.com.sg/top-singapore-corporate-training-courses/) - [Enhance Your Professionalism with Soft Skills Training at CBS](https://www.cbs.com.sg/soft-skills-training-at-cbs/) - [The Ultimate Soft Skills Training at CBS](https://www.cbs.com.sg/ultimate-soft-skills-training/) - Join CBS's Soft Skills Training in Singapore. Develop essential interpersonal skills and unlock your potential for professional success. - [Unlock the Power of Data Analysis with the Centre for Behavioral Science](https://www.cbs.com.sg/unlock-the-power-of-data-analysis/) - Master data analysis with CBS Centre for Behavioral Science. Our comprehensive courses empower you to extract insights from data, enhancing your decision-making capabilities. - [Learn Effective Email Writing Skills in Singapore](https://www.cbs.com.sg/learn-effective-email-writing-skills/) - Master the art of email communication with our "Effective Email Writing Skills" course in Singapore! Discover how to tailor your messages to your audience, structure emails for clarity, choose the right tone, and follow proper etiquette. Enhance your professional skills and ensure your emails get noticed! - [What is ikigai?](https://www.cbs.com.sg/what-is-ikigai/) - Discover the essence of ikigai, a captivating concept rooted in Japan's Heian period. This concept embodies your true purpose and the joy of living. Learn how this ancient term connects to value and fulfilment through work and life. Uncover what inspires you to rise each day and find your reason for being! - [The Best Singapore Training Centre](https://www.cbs.com.sg/best-singapore-training-centre/) - [Coach vs. Coachee - Practical Tips to Thrive as an Acceptable Leader by Your Team Mates & What You](https://www.cbs.com.sg/coach-vs-coachee-practical-tips-to-thrive-as-an-acceptable-leader-by-your-team-mates-what/) - Should Do to be Regarded & Respected as a Good Team Player If you manage team members, your success depends on their performance. Thus, your coaching abilities are imperative. This webinar will quickly show how to use practical tools and techniques to help you thrive in your team. - [Influence with Authority](https://www.cbs.com.sg/influence-with-authority/) - When you communicate with the right dose of authority, others will: - Find you more believable - Trust you more - See you as more credible - Be more compliant to your request In "Influence With Authority”, you'll learn how to infuse yourself with authority and confidence while communicating with people - that will have - [Best Short Courses in Singapore](https://www.cbs.com.sg/short-courses-in-singapore/) - [Personal Data Protection Act Singapore](https://www.cbs.com.sg/personal-data-protection-act-singapore/) - [Discover the benefits of Soft Skills Training with Centre for Behavioural Science](https://www.cbs.com.sg/the-benefits-of-soft-skills-training/) - [An Ultimate Guide to Taking Short Courses](https://www.cbs.com.sg/ultimate-guide-taking-short-courses/) - [Agile Course: The Proven Way to Survive and Thrive in Our VUCA World](https://www.cbs.com.sg/agile-course/) - [Improving Productivity & Efficiency Using Agile & Scrum Methodology](https://www.cbs.com.sg/agile-courses/) - [Unlock Your Data Analysis Potential with CBS Courses](https://www.cbs.com.sg/unlock-your-data-analysis-potential/) - [The Best Design Thinking Course Attend in Singapore](https://www.cbs.com.sg/design-thinking-course/) - [What is a design thinking course?](https://www.cbs.com.sg/what-is-a-design-thinking-course/) - [What is PDPA in Singapore?](https://www.cbs.com.sg/what-is-pdpa-in-singapore/) - [The Best Customer Service Training Course in Singapore to improve Customer Experience](https://www.cbs.com.sg/customer-service-courses/) - [A Training Centre in Singapore For Corporates and Organizations](https://www.cbs.com.sg/a-training-centre-in-singapore/) - [The benefits of taking short courses in Singapore](https://www.cbs.com.sg/taking-short-courses-in-singapore/) - [The Ultimate Guide to Achieving Perfection Through Proofreading](https://www.cbs.com.sg/achieving-perfection-through-proofreading/) - [Learn Data Analysis Courses in 2023](https://www.cbs.com.sg/data-analysis-courses-2/) - [What is a critical thinking course?](https://www.cbs.com.sg/critical-thinking-course/) - [Where to find the Best Data Analysis Courses in Singapore?](https://www.cbs.com.sg/data-analysis-courses-in-singapore/) - [Why attend a Supervisory Training Course?](https://www.cbs.com.sg/supervisory-training-course/) - [The Effective writing course in Singapore](https://www.cbs.com.sg/writing-course-in-singapore/) - [Singapore Training Centre Helps You to Success](https://www.cbs.com.sg/singapore-training-centre/) - [Get The Best English Course in Singapore](https://www.cbs.com.sg/english-course-in-singapore/) - [The Best Presentation skills training You need](https://www.cbs.com.sg/presentation-skills-training-in-singapore/) - [Best Leadership Courses in Singapore](https://www.cbs.com.sg/leadership-courses-in-singapore/) - [The Best Supervisory courses to Sign up](https://www.cbs.com.sg/supervisory-courses-sg/) - [The Best Place for Corporate Training and Workshops in Singapore](https://www.cbs.com.sg/corporate-training-centre-in-singapore/) - [The Best Excel course in Singapore](https://www.cbs.com.sg/excel-course-in-singapore/) - [The Best Data Analysis Courses](https://www.cbs.com.sg/data-analysis-courses/) - [New writing course in Singapore](https://www.cbs.com.sg/writing-course-singapore/) - [The Best Anger Management Courses near me](https://www.cbs.com.sg/anger-management-courses-near-me/) - [Good Short courses in Singapore](https://www.cbs.com.sg/short-courses-singapore/) - [The Best Soft Skills training for employees](https://www.cbs.com.sg/soft-skills-training-sg/) - [How Psychology Courses in Singapore can Benefit You](https://www.cbs.com.sg/psychology-courses-singapore/) - [How to write an email?](https://www.cbs.com.sg/how-to-write-an-email/) - [Tips on Presentation Skills Training Courses Singapore](https://www.cbs.com.sg/presentation-skills-training-courses-singapore/) - [The Importance of Leadership Courses in Singapore](https://www.cbs.com.sg/the-importance-of-leadership-courses-in-singapore/) - [The Singapore Training Centre](https://www.cbs.com.sg/the-singapore-training-centre/) - [Upgrading Yourself](https://www.cbs.com.sg/upgrading-yourself/) - [Why short courses?](https://www.cbs.com.sg/why-short-courses/) - [How To Inspire and Influence Others Using People Style](https://www.cbs.com.sg/how-to-inspire-and-influence-others-using-people-style/) - There are no resistant people in the world, only inflexible communicators. If there’s one skill that every great leader possesses, it is the ability to inspire others using different strategies. In this session, discover how you can better inspire and lead your team by learning the different people styles and employing appropriate strategies to motivate - [TECHNICAL PROPOSAL WRITING SKILLS](https://www.cbs.com.sg/technical-proposal-writing-skills/) - Look out for an appropriate style, tone and format of writing. Express your points coherently, and to consistently produce sharp, focused and concise written work. They will also pick up skills to vet common writing errors and to convincingly share these ideas with their peers. At the same time, participants will be able to understand - [Handling Difficult Customers - Quick Tips to Stay Sane and Bring That Sale In!](https://www.cbs.com.sg/handling-difficult-customers-quick-tips-to-stay-sane-and-bring-that-sale-in/) - Quick Tips to Stay Sane and Bring That Sale In! Generally, most people try to avoid conflicts with irate or irrational people because they lack basic people skills. Rather than react to conflict on a purely emotional level, learn to manage disputes and disagreements positively and proactively. This webinar will highlight the causes of - [Get along well with Every Colleague - Weapons to Kill Office Politics & Forge Effective Relationships](https://www.cbs.com.sg/get-along-well-with-every-colleague-weapons-to-kill-office-politics-forge-effective-relationships/) - We are in the business of building relationships! People are not necessarily difficult to deal with. They only seem difficult because we lack the skills of an appropriate communication style. It is imperative that we are equipped with the essential skills to handle different groups of people at the workplace. - [Managing Challenges – Unravel the Secrets of the Executive Mind-set Needed to Manage Work Pressures](https://www.cbs.com.sg/managing-challenges-unravel-the-secrets-of-the-executive-mind-set-needed-to-manage-work-pressures/) - The ability to manage change has become a key competency for those seeking to dealing with organizational change. This webinar focuses on the importance of proactively managing change and avoiding discomfort that undermine efforts to deal with changes on the micro and macro level. - [Managing Your Work More Productively](https://www.cbs.com.sg/managing-your-work-more-productively/) - Getting the most out of a 24-hour day is a constant challenge in our COVID-19 world. This high-energy virtual engagement, back-to-basics training webinar explains the fundamentals of time management: understanding the value of time, proven ways to get the most out of a day, eliminating time wasters, how to conquer procrastination, and more importantly; managing - [Harness The Power of Your Thoughts ~ Living a High Vibrational and Happy Life](https://www.cbs.com.sg/harness-the-power-of-your-thoughts-living-a-high-vibrational-and-happy-life/) - The experiences in our everyday lives are guided by our thoughts. On average we have about 50,000 thoughts in a day and everything we experience in our life are manifest through our thoughts. In this lunch talk, participants will learn how to harness the power of one’s thoughts as well as manage one’s emotions to - [Boost Your Resilience at Work](https://www.cbs.com.sg/boost-your-resilience-at-work/) - A person’s emotional resilience refers to their psychological ability to cope with or adapt to, pressure, change and stress. Emotional resilience is not something you either do or do not have, it is a trait you can work on and build. Adversity Quotient (AQ) is a measurement of a person’s resilience. It is a gauge and a measure of how you deal with - [Mindfulness At Work](https://www.cbs.com.sg/mindfulness-at-work/) - Is common for us to be burning candles at both end striving to get more done in this fast-paced work environment. While doing so, are we mindful or our mind is full? For most of us, our mind is full; full of worries, the long to-do list, finding solutions to deal with work and life - [Leveraging on Time & Stress](https://www.cbs.com.sg/leveraging-on-time-stress/) - Time & Stress leverage is achieving the biggest result with the least amount of effort. There are multiple strategies you can use to leverage time & stress to increase productivity and create bigger results. Time & Stress leverage allows you to multiply the rate at which you can get things done. - [Using EQ @ Work](https://www.cbs.com.sg/using-eq-work/) - This talk helps individuals understand the framework of emotional intelligence and teaches them how to harness their positive emotions at their workplace. Individuals will realize the elements involved in investing in their emotional banks for positive impact. - [Influencing & Persuasion for positive results](https://www.cbs.com.sg/influencing-persuasion-for-positive-results/) - The ability to effectively influence and persuade lies at the heart of our personal and professional lives. The capacity to persuade is the key to effective leadership; whether the goal is to convince one person in a face-to-face encounter, influence a group in a meeting, sway an entire organisation, or win over the broader community. - [Champion Mindset](https://www.cbs.com.sg/champion-mindset/) - What separates the best from the rest lies in the mindset. How one responds to adversity is projected in his actions while champions focus on their intents. Champions understand that the problem isn’t the problem, the problem is the reactions to the problem. When things start going very wrong, real champions seem to take all - [AGILE Leadership](https://www.cbs.com.sg/agile-leadership/) - AGILE- Scrum Leadership is adapting the right mode for organizational success. Ignoring the micro management style, Agile leaders improve environments by teams collaboration and cohesiveness. Feedbacks are quick from stakeholders where the focus is on quality and continuous improvement. With focus on results and values, to operate in diverse modes while seeing from other perspectives, - [Asking the Right Questions to get the Right Answers!](https://www.cbs.com.sg/asking-the-right-questions-to-get-the-right-answers/) - Effective questioning is a great method for getting others to think critically and independently. Effective questioning also helps discover any misunderstandings. It also promotes deeper engagement Asking questions helps us improve emotional intelligence (EQ). It facilitates learning through active discussion. - [Empathetic Communication](https://www.cbs.com.sg/empathetic-communication/) - When you seek to understand the perspective of another person, you are practicing empathy. When empathetic communication is encouraged at work, individuals feel more comfortable speaking openly, they feel like they matter, and they feel safe. That's why empathy at work is crucial to company-wide success. - [Communicating Tactfully](https://www.cbs.com.sg/communicating-tactfully/) - Communicating in the workplace with tact and professionalism is essential to your career. Speaking with tact earns you respect from your peers because you avoid hurting other people’s feelings. Tactful communication also helps to deal with difficult or sensitive situations to preserve relationships. - [Speak so that others will Listen!](https://www.cbs.com.sg/speak-so-that-others-will-listen/) - In communication, your voice is your asset! Is your voice sweet and alluring or deep and resonating? The good news is that you can train to speak in an attractive and interesting manner and style - through proper training, to maximize the use of your voice! This Seminar Is for YOU if: - You want - [How to speak Good English 101.](https://www.cbs.com.sg/how-to-speak-good-english-101/) - Speaking clear and concise English is an essential skill that everyone in the workplace should have for effective communication. You will also learn the differences between written and spoken English and understand the correct voicing for commonly mispronounced words. - [Good English, Bad English or Somewhere In-Between.](https://www.cbs.com.sg/good-english-bad-english-or-somewhere-in-between/) - When we talk about language, we mean speech (spoken language), or writing (written language). Of course, speech is spoken and heard, while writing is written and read. This seminar focuses on writing speeches in a language that is written to be heard. A rhetorical device uses words in a certain way to convey meaning or - [Build Personal Mastery & People Mastery to Inspire Growth in Others](https://www.cbs.com.sg/build-personal-mastery-people-mastery-to-inspire-growth-in-others/) - The application of personal mastery is key to living an effective life and having a successful career. Personal Mastery is the process of living and working purposefully towards a vision, in alignment with one’s values and in a state of constant learning about oneself and the reality in which one exists. - [Brain-hacks To Double Your Productivity](https://www.cbs.com.sg/brain-hacks-to-double-your-productivity/) - If you want to get ahead professionally as well as in life, then you might be interested to know that in the past decade, brain studies and communities of experimenters have found little things one can do – to unlock different powers of the mind to accomplish more in life. These little things are - [Powerful Words That Persuade & Convince](https://www.cbs.com.sg/powerful-words-that-persuade-convince/) - If you want to write to convince others with your ideas... or influence superiors, co-workers, staff, customers towards your intended direction with just words, then 'written persuasion' is a skill you cannot do without. For one day, the "Magnetically Influential Writing: Persuade & Communicate Impactfully With Only The Words You Write" course reveals the strategies - [Best Agile Project Management & Agile Course](https://www.cbs.com.sg/best-agile-project-management-agile-course/) - [The benefits of critical thinking course](https://www.cbs.com.sg/the-benefits-of-critical-thinking-course/) - [Catch it before it runs out](https://www.cbs.com.sg/catch-it-before/) - Catch it before it runs out, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Proven Tips You Can Use To Create The Time clock Your Close friend](https://www.cbs.com.sg/create-the-time-clock/) - Proven Tips You Can Use To Create The Time clock Your Close friend, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Emotional Quotient, we NEED it](https://www.cbs.com.sg/emotional-quotient/) - Emotional Quotient, we NEED it, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [How Complacency killed the Cat](https://www.cbs.com.sg/how-complacency-killed-the-cat/) - How Complacency killed the Cat, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [How to use Skillsfuture credit?](https://www.cbs.com.sg/how-to-use-skillsfuture-credit/) - How to use Skillsfuture credit?, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Skillsfuture course schedule](https://www.cbs.com.sg/skillsfuture-course-schedule/) - Skillsfuture course schedule, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Reskilling & Upskilling with Skillsfuture courses](https://www.cbs.com.sg/reskilling-upskilling-with-skillsfuture/) - Reskilling & Upskilling with Skillsfuture courses, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [PDPA course in Singapore](https://www.cbs.com.sg/pdpa-course-in-singapore/) - PDPA course in Singapore, what else can we do, to enable us to start managing time in much more sustainable ways? The course will tell you more. - [Best Mindfulness Course and Training in Singapore](https://www.cbs.com.sg/mindfulness-course-singapore/) - Find peace in a chaotic world with our best mindfulness course in Singapore. Learn to manage stress and anxiety, and cultivate a sense of calm and focus in your daily life. - [Speak and Write Good English](https://www.cbs.com.sg/speak-and-write-good-english/) - CBS is a professional training centre conduct courses on Speak and Write Good English periodically. They are usually high in demand, Reserve your seat today. - [SkillsFuture Excel course](https://www.cbs.com.sg/skillsfuture-excel-course/) - Are you in search of a course that can help enhance your abilities in Excel? Then there is no need to search any further than our SkillsFuture Excel course! This course will teach you the fundamental aspects of Excel, such as creating and modifying spreadsheets, as well as conducting calculations and data analysis. After completing this course, you will feel confident using Excel for various purposes, be it for work, school, or personal projects. Gain more information and enrol now! - [Resilience: The Key to Career Success](https://www.cbs.com.sg/resilience-the-key-to-career-success/) - Resilience is vital for leaders who typically have to deal with everything from challenging projects and conflict among colleagues to office politics and personal criticism on an almost daily basis. It is our personal resilience that helps us to thrive and grow in difficult circumstances. - [CBS Corporate Training Calendar 2026](https://www.cbs.com.sg/cbs-corporate-training-calendar-2026/) - [Drone Operation Essentials](https://www.cbs.com.sg/drone-operation-essentials/) - [Stress Management Workshop: Effective Time and Stress Management Techniques](https://www.cbs.com.sg/stress-management-workshop-effective-time-and-stress-management-techniques/) ## Pages - [Singapore Training (home)](https://www.cbs.com.sg/) - Enhance your skills at CBS Singapore - A leading Singapore training centre offering expert courses. Explore opportunities in our 'CBS Training'. - [Thank You](https://www.cbs.com.sg/workshop-registration/thank-you/) - [Contact Us](https://www.cbs.com.sg/contact-us/) - CBS is the leading training company. To reach us, you can give us a call or fill up the enquiry form and submit. We will contact you shortly. - [SkillsFuture/WSQ Courses](https://www.cbs.com.sg/wsq-course/) - A leading training company conducts courses which includes WSQ courses that are SkillsFuture credit claimable organised by leading institutions. - [Customised Training](https://www.cbs.com.sg/customised-program/) - CBS Training offers tailored training that delivers positive cost benefits, maximise employees’ potential and increase productivity to our client organisations. - [About Us](https://www.cbs.com.sg/about-us/) - CBS is the leading training company, serves as an important platform for the transfer & exchange of knowledge and ideas to the individuals & organizations - [CBS Clients](https://www.cbs.com.sg/cbs-clients/) - AAA Oils and Fats Pte Ltd Aardwolf Pestkare ABN Amro Bank ABX Logistics (S’Pore) Pte Ltd Accountant-General Accounting and Corporate Regulatory Authority Singapore accredit HR Consultanc Accutech Fluid Products Adimec Electronic Imaging Pte Ltd Agency for Integrated Care Agency for Science, Technology & Research Alexandra Health Amdocs Singapore American Express Ameron Malaysian Sdn Bhd Ang - [About CBS](https://www.cbs.com.sg/intro-to-cbs/) - CBS is set up to provide a platform for the transfer of leading-edge knowledge and ideas to transform the life of individuals & organizations. CBS is the leading training company specialising in next-generation courses. CBS is an important platform for transferring and exchanging leading-edge knowledge and ideas, contributing to the transformation of the lifes of - [Clients & Testimonials](https://www.cbs.com.sg/clients-testimonials/) - CBS is the leading training company. Take a look at or clients and testimonials for the praises for the courses we have conducted. - [Unsubscribe Mailing List](https://www.cbs.com.sg/unsubscribe/) - [Workshop Registration](https://www.cbs.com.sg/workshop-registration/) - [Programme Calendar](https://www.cbs.com.sg/programme-calendar/) - This is CBS Programme Calendar of your training. Mark it down on your calendar. We cannot wait to see you there. - [Course Registration](https://www.cbs.com.sg/course-registration/) - [Lunch and Learn](https://www.cbs.com.sg/lunch-learn/) - [Seminars & Workshops](https://www.cbs.com.sg/seminars-workshops/) - This is the list of Seminars and Workshops conducted by CBS in Singapore. Registration is open and reserves your seat today, - [Media Updates](https://www.cbs.com.sg/media-updates/) - [Join Mailing List](https://www.cbs.com.sg/join-mailing-list/) - Join our mailing list to receive news and updates of our seminars and workshop. You will never miss our important training and events. - [Download Page](https://www.cbs.com.sg/download-page/) ## CBS Clients - [Mapletree](https://www.cbs.com.sg/clients_logo/mapletree/) - [Exonmobil](https://www.cbs.com.sg/clients_logo/exonmobil/) - [WDA](https://www.cbs.com.sg/clients_logo/wda/) - [Starhub](https://www.cbs.com.sg/clients_logo/starhub/) - [STB](https://www.cbs.com.sg/clients_logo/stb/) - [Sembcorp](https://www.cbs.com.sg/clients_logo/sembcorp/) - [DHL](https://www.cbs.com.sg/clients_logo/dhl/) - [PSA](https://www.cbs.com.sg/clients_logo/psa/) - [Pub](https://www.cbs.com.sg/clients_logo/pub/) - [Airbus](https://www.cbs.com.sg/clients_logo/airbus/) - [NUS](https://www.cbs.com.sg/clients_logo/nus/) - [Aviva](https://www.cbs.com.sg/clients_logo/aviva/) - [Cisco](https://www.cbs.com.sg/clients_logo/cisco/) - [Singapore Airlines](https://www.cbs.com.sg/clients_logo/singapore-airlines/) - [Standard Chartered](https://www.cbs.com.sg/clients_logo/standard-chartered/) ## Testimonials - [Koh Yan Ling (Marketing Assistant, Kaplan Higher Education Institute Pte Ltd)](https://www.cbs.com.sg/cbs_testimonial/koh-yan-ling-marketing-assistant-kaplan-higher-education-institute-pte-ltd/) - Tylus is very well-prepared with his own sets of notes which includes mind-maps. Preparation work was properly done prior to the training! - [Terry Eng (Owner, Every Joy)](https://www.cbs.com.sg/cbs_testimonial/terry-eng-owner-every-joy/) - A grateful word of thanks to Tylus for overdelivering. There are just too many helpful info given that I can't wait to implement them soonest. Tylus has also cared enough to make sure all questions are answered. I personally have problems so when I brought it up, he gave me a one minute tip to - [Soitec Microelectronics](https://www.cbs.com.sg/cbs_testimonial/soitec-microelectronics/) - Good insight to behaviour safety! - [Singapore Polytechnic](https://www.cbs.com.sg/cbs_testimonial/singapore-polytechnic/) - The forensic case studies are very practical. - [Certis Cisco Aviation Security](https://www.cbs.com.sg/cbs_testimonial/certis-cisco-aviation-security/) - A very well structured programme. - [Mindef](https://www.cbs.com.sg/cbs_testimonial/mindef-3/) - Rather interesting. - [Mindef](https://www.cbs.com.sg/cbs_testimonial/mindef-2/) - Very good!! Learn a lot and it is useful to my work. - [MOM](https://www.cbs.com.sg/cbs_testimonial/mom-2/) - Had a good experience learning about BSD. - [DSTA](https://www.cbs.com.sg/cbs_testimonial/dsta/) - Interesting and good videos presentation, good concepts and example in implementation. - [Shangri La Hotel](https://www.cbs.com.sg/cbs_testimonial/shangri-la-hotel/) - Mr Craig has wide knowledge and able to answer th questions asked during the class by students. - [Mindef](https://www.cbs.com.sg/cbs_testimonial/mindef/) - The course coverage is comprehensive. Many thanks. Craig has loud and clear voice. He is very detailed in the explanation. I enjoy the videos. Would learn more from the mistakes and other’s experience. - [Marina Bay Sands](https://www.cbs.com.sg/cbs_testimonial/marina-bay-sands/) - Videos & case studies useful. - [Singapore Police Force](https://www.cbs.com.sg/cbs_testimonial/singapore-police-force-2/) - The course covers a wide variety of topics. - [Singapore Discovery Centre](https://www.cbs.com.sg/cbs_testimonial/singapore-discovery-centre/) - Cases used in the course were very useful. - [Estee Lauder Cosmetics Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/estee-lauder-cosmetics-pte-ltd/) - A responsive instructor who obviously has lots to share but make it looks so simple. - [Woh Hup Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/woh-hup-pte-ltd/) - It is a good course and relevant to my job. I really enjoyed it. - [Keppel FELS Limited](https://www.cbs.com.sg/cbs_testimonial/keppel-fels-limited/) - A good course beneficial for new accountant. - [Pride-Chem Industries Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/pride-chem-industries-pte-ltd/) - Happy with this course and worth the price for what I have learn. - [Schenker](https://www.cbs.com.sg/cbs_testimonial/schenker/) - Very interesting. Learned a few concepts in accounting which I was not exposed to. - [Ministry of Manpower](https://www.cbs.com.sg/cbs_testimonial/ministry-of-manpower-3/) - The facilitator was well versed and knowledgable on the topics. - [Yenn Dar Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/yenn-dar-pte-ltd/) - Will recommend to others. - [National Parks Board](https://www.cbs.com.sg/cbs_testimonial/national-parks-board/) - The case studies are good. - [NTUC Income](https://www.cbs.com.sg/cbs_testimonial/ntuc-income/) - I enjoyed the visual effects of video & interaction. - [Pertama Merchandising Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/pertama-merchandising-pte-ltd/) - Very experienced instructor who is willing to share lots of tips & techniques. I learnt a lot about the details of questioning techniques which is very important in my course of work. Well done, keep it up! - [Jurong Shipyard](https://www.cbs.com.sg/cbs_testimonial/jurong-shipyard/) - Gain a lot of experience on legal & others requirement related to incident investigation. Thanks for that! - [Singapore Police Force](https://www.cbs.com.sg/cbs_testimonial/singapore-police-force/) - Although I am not familiar with the industry standards and techniques, this course has open up my views and most of the things that are taught can be adopted and may benefit my organization in one way or another. - [NTU](https://www.cbs.com.sg/cbs_testimonial/ntu/) - Well organized and delivered. - [Hill & Associates Ltd](https://www.cbs.com.sg/cbs_testimonial/hill-associates-ltd/) - Very educational and value-add course. Will use these to impart to fellow security practitioners & staff. - [Deutsche Bank](https://www.cbs.com.sg/cbs_testimonial/deutsche-bank/) - The field exercise was particularly useful. - [Anonymous](https://www.cbs.com.sg/cbs_testimonial/anonymous/) - Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person. - [SEAP](https://www.cbs.com.sg/cbs_testimonial/seap/) - I was greatly interested in this course. Thank you. - [AIA](https://www.cbs.com.sg/cbs_testimonial/aia/) - This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%. - [MOM](https://www.cbs.com.sg/cbs_testimonial/mom/) - This course is very engaging delivery. - [ITE](https://www.cbs.com.sg/cbs_testimonial/ite/) - Will recommend to colleagues to pick up this course. - [SPF](https://www.cbs.com.sg/cbs_testimonial/spf-5/) - Very enlightening and enjoyable session. Thank you for the knowledge. - [NYP](https://www.cbs.com.sg/cbs_testimonial/nyp/) - Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout. - [NUHS](https://www.cbs.com.sg/cbs_testimonial/nuhs-2/) - Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance. - [NUHS](https://www.cbs.com.sg/cbs_testimonial/nuhs/) - Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations. - [PT Bukit Makmur Mandiri Utama](https://www.cbs.com.sg/cbs_testimonial/pt-bukit-makmur-mandiri-utama/) - This course is good with the role play to practice. - [Training Strategies](https://www.cbs.com.sg/cbs_testimonial/training-strategies/) - A good course. - [MCYS](https://www.cbs.com.sg/cbs_testimonial/mcys-2/) - This course has added value to my current work. - [Ngee Ann Polytechnic](https://www.cbs.com.sg/cbs_testimonial/ngee-ann-polytechnic/) - The course is useful and has a number of useful conflict resolution skills that I will most certainly use. - [Ministry of Education](https://www.cbs.com.sg/cbs_testimonial/ministry-of-education/) - Comprehensive with good and realistic practical tips, stimulating and thoughts provoking. - [Ministry of Manpower](https://www.cbs.com.sg/cbs_testimonial/ministry-of-manpower-2/) - Trainer is engaging, enthusiastic and knowledgeable. - [Republic Polytechnic](https://www.cbs.com.sg/cbs_testimonial/republic-polytechnic-2/) - This course is good and fun. - [Jurong Town Council](https://www.cbs.com.sg/cbs_testimonial/jurong-town-council/) - This course has been excellent and an eye-opener. It is most definitely very informative and appropriate. It is also a reality check for all of us. - [Flotech Controls Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/flotech-controls-pte-ltd/) - Very good course – practical! - [Singapore Prisons](https://www.cbs.com.sg/cbs_testimonial/singapore-prisons-2/) - Enjoyed the entire course and the rainer is very good in applying examples relevant to the workplace. - [Ideal Foods Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/ideal-foods-pte-ltd/) - Very practical and interesting. - [People’s Association](https://www.cbs.com.sg/cbs_testimonial/peoples-association/) - Nancy is a wonderful instructor. She is very knowledgeable. - [Institute of Education](https://www.cbs.com.sg/cbs_testimonial/institute-of-education-3/) - Nancy is already a motivator. Allows me to see things at different angles. Totally agree with her that a lot of situation is about managing oneself. Enjoy her course totally. - [Thye Hua Kuan Hospital](https://www.cbs.com.sg/cbs_testimonial/thye-hua-kuan-hospital/) - Good sharing of experiences by the trainer. I have enjoyed this 1 day seminar. - [Singapore Prisons](https://www.cbs.com.sg/cbs_testimonial/singapore-prisons/) - Overall is good. I have learnt a lot. Thank you so much Nancy. - [KK Hospital](https://www.cbs.com.sg/cbs_testimonial/kk-hospital/) - Great course. Exceptional Facilitator. - [WWW Cargo Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/www-cargo-pte-ltd/) - Nancy is very clear, engaging and insightful. She is able to tap on her vast experience to share with us ideas and ways to deal with different kinds of people. Great! - [SPF](https://www.cbs.com.sg/cbs_testimonial/spf-4/) - Mr. Leonardo not only cover powerful conversation at workshop, he had also share about his stories. It does come in handy. I will definitely do some soul searching and thereafter apply what I have learn from his workshop. - [CapitaLand Limited](https://www.cbs.com.sg/cbs_testimonial/capitaland-limited/) - The course has excellent content and trainer. - [Leitz Tooling Asia Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/leitz-tooling-asia-pte-ltd/) - Thanks for all the interesting stories and for sharing them with the class. Nothing beats personal experience. NYP Elisabetta conducted a truly inspirational and eye opening training! - [Ang Mo Kio Police Division](https://www.cbs.com.sg/cbs_testimonial/ang-mo-kio-police-division/) - Mr. Leonardo is very knowledge and he deliver the topic very clearly and participant are easier to understand. The video shown were very good and meaningful. - [Rolls Royce](https://www.cbs.com.sg/cbs_testimonial/rolls-royce/) - The pace and supporting examples were just right, reinforcing key concepts. - [SCEI (A*STAR)](https://www.cbs.com.sg/cbs_testimonial/scei-astar/) - The course was helpful and enlivening. - [Ministry of Health](https://www.cbs.com.sg/cbs_testimonial/ministry-of-health/) - Very Insightful, Leonardo is able to engage the audience and help them analyse the barriers on communication. It goes deep enough to allow the participants to search their own thinking and make good changes to unhealthy habits. The practical presentations and demonstration are very helpful in learning the new concepts. - [Republic Polytechnic](https://www.cbs.com.sg/cbs_testimonial/republic-polytechnic/) - Very Insightful, let me know more about myself and how I can improve my communication. I would definitely benefit from this course, applying what I had learnt - [Nanyang Polytechnic](https://www.cbs.com.sg/cbs_testimonial/nanyang-polytechnic-2/) - Good! Thank you - [BBDO Singapore Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/bbdo-singapore-pte-ltd/) - I enjoyed the self-discovery journey, it allowed me to pause and reflect upon my current state, challenges I face and that I will have to make a choice and decide how I want the future to be. I am really glad to have attended the course - [Institute of Education](https://www.cbs.com.sg/cbs_testimonial/institute-of-education-2/) - Thank you for an interesting workshop! - [DSM Elastromers Asia](https://www.cbs.com.sg/cbs_testimonial/dsm-elastromers-asia/) - This course would be useful for my staff - [NAFA](https://www.cbs.com.sg/cbs_testimonial/nafa/) - Very through and comprehensive - [Institute of Education](https://www.cbs.com.sg/cbs_testimonial/institute-of-education/) - The course is well conducted - [National Institute of Education](https://www.cbs.com.sg/cbs_testimonial/national-institute-of-education/) - Very through and comprehensive - [Nanyang University of Technology](https://www.cbs.com.sg/cbs_testimonial/nanyang-university-of-technology/) - Good participation between the trainer and participants - [Ministry of Port of Authority](https://www.cbs.com.sg/cbs_testimonial/ministry-of-port-of-authority/) - The practical sessions are very useful in helping me understand and apply the new skills and ideas - [Tan Tock Seng Hospital](https://www.cbs.com.sg/cbs_testimonial/tan-tock-seng-hospital/) - Interesting & engaging delivery. Useful concepts & ideas for further thought. - [Frost & Sullivan (S) Pte Ltd](https://www.cbs.com.sg/cbs_testimonial/frost-sullivan-s-pte-ltd/) - Amazed by the depth of his expertise in this field. - [Statoil Asia Pacific](https://www.cbs.com.sg/cbs_testimonial/statoil-asia-pacific/) - Like the printed materials. Well prepared. Passionate about the topic. - [Euro Centre China](https://www.cbs.com.sg/cbs_testimonial/euro-centre-china/) - The video sessions were very useful and great for training. - [Nanyang Polytechnic](https://www.cbs.com.sg/cbs_testimonial/nanyang-polytechnic/) - Fantastic course leaders and fantastic content. - [Ministry of Manpower](https://www.cbs.com.sg/cbs_testimonial/ministry-of-manpower/) - Dr Fong is a great talent! - [IDA](https://www.cbs.com.sg/cbs_testimonial/ida/) - Mr. Praga is very good and thus makes one thinks hard and deep. Thank you. - [ICA](https://www.cbs.com.sg/cbs_testimonial/ica/) - From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing. - [SPF](https://www.cbs.com.sg/cbs_testimonial/spf-3/) - The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged. - [SPF](https://www.cbs.com.sg/cbs_testimonial/spf-2/) - The course is very informative and was very well delivered by the lecturer. - [Singapore Customs](https://www.cbs.com.sg/cbs_testimonial/singapore-customs-2/) - The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot. - [Singapore Customs](https://www.cbs.com.sg/cbs_testimonial/singapore-customs/) - Has gained several insights into the topic and has been beneficial with the several coaching model available to work with. - [MCYS](https://www.cbs.com.sg/cbs_testimonial/mcys/) - Good trainer, enjoyed his course. - [SPF](https://www.cbs.com.sg/cbs_testimonial/spf/) - A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer! - [HAS](https://www.cbs.com.sg/cbs_testimonial/has/) - Trainer is good who love to share his knowledge and methods. - [Shin Yee, Langdon & Seah](https://www.cbs.com.sg/cbs_testimonial/shin-yee-langdon-seah/) - It was a great learning experience and it is not like the typical training as I can see more interaction with the trainer and the rest of the participants. - [Makarand Tare, Chief Human Resource Officer, Asia Pacific](https://www.cbs.com.sg/cbs_testimonial/makarand-tare-chief-human-resource-officer-asia-pacific/) - Angie is a unique blend of commercial as well as intangible value/benefits. Angie has a good depth of knowledge and understanding of human processes and is focused on holistic contribution balancing business and self- development. Angie practices value based management style and comes up with unique ways of addressing business and human needs . I - [K.U.S](https://www.cbs.com.sg/cbs_testimonial/k-u-s/) - Very effective training, both on working and personal levels. Angie as a trainer is friendly, fun and listen to what are the problems we face at work. A lot of interaction which pull everyone together like we have been together for years. - [JC Lin, Power of Numbers Academy](https://www.cbs.com.sg/cbs_testimonial/jc-lin-power-of-numbers-academy/) - I am very happy that I attended Tylus' course and he gave me a lot of insights and knowledge. - [James Lee, Business Developer](https://www.cbs.com.sg/cbs_testimonial/james-lee-business-developer/) - When I listen to Tylus, I receive many 'moments of brilliance' every few minutes. It is the very satisfying feeling of knowing I had learnt some really useful things. I like Tylus's practical approach and encourage anyone to indulge in what he knows. - [Merry Riana, Founder, Merry Riana Organization](https://www.cbs.com.sg/cbs_testimonial/merry-riana-founder-merry-riana-organization/) - Tylus’ never give up spirit has spurred and inspired many people. He is an iconic role model for his positive attitude and strong determination. Despite his success, he was tremendously humble and eager to learn. I truly believe this is the secret to his success – a deep passion for whatever he does. It’s not - [Bellum Tan, CEO, Richdad Asia](https://www.cbs.com.sg/cbs_testimonial/bellum-tan-ceo-richdad-asia/) - What I like about Tylus' workshop is that the way he teach is in point form, it's very systematic compared to other workshops I attended. Most other workshops give you a big picture but they don't show the step by step how it is done. And for Tylus, he gives you a step by step - [Effective Minutes Writing - Review 3](https://www.cbs.com.sg/cbs_testimonial/effective-minutes-writing-review-3/) - Enriching contents in a well-structured lecture. - [Effective Minutes Writing - Review 1](https://www.cbs.com.sg/cbs_testimonial/effective-minutes-writing-review-1/) - Trainer is very experienced and detailed in his teaching. - [Effective Minutes Writing - Review 2](https://www.cbs.com.sg/cbs_testimonial/effective-minutes-writing-review-2/) - Very good & well qualified instructor. - [Senior Officer (Industry Partnerships), SPRING Singapore](https://www.cbs.com.sg/cbs_testimonial/senior-officer-industry-partnerships-spring-singapore/) - Thank you for the very engaging and lively course. It was indeed a fruitful course which enlightened me on the importance of good meeting minutes writing. II hope you continue to inspire other public service officers like myself. - [Executive, CNB](https://www.cbs.com.sg/cbs_testimonial/executive-cnb/) - He was a very effective presenter who audienced the lecture with personal experiences. This also made concepts much easier to understand - [Lead Specialist, DRC Interventions Team, Singapore Police Force](https://www.cbs.com.sg/cbs_testimonial/lead-specialist-drc-interventions-team-singapore-police-force/) - Trainer was very well-informed and knowledgeable on this subject matter. He gave many good examples to substantiate the training. Very well-delivered. Thank you! - [Clare Tan (Sales Manager)](https://www.cbs.com.sg/cbs_testimonial/clare-tan-sales-manager/) - The trainer definitely has many years of experience in this field – and he managed to cut down my learning curve, by sharing his experience in the form of story-telling. “Facts tell – stories sell”! This course is packed with valuable tips that are both practical and effective. The trainer is also full of energy. - [Mabel Wong (Nurse)](https://www.cbs.com.sg/cbs_testimonial/mabel-wong-nurse/) - I like John’s approach – clear and simple language used, humorous and very professional. He walks his talk! He is my role-model! - [Joseph Tan Kah Shiong (Financial Controller)](https://www.cbs.com.sg/cbs_testimonial/joseph-tan-kah-shiong-financial-controller/) - John is humorous, knowledgeable and humble. He is able to balance theoretical with practical training and blended in interesting personal stories to enhance learning and understanding. He skilfully made sure that every participant had an opportunity to speak, with the short span of time we had. I am totally satisfied with the course. Should be - [Chun Hun Shen (Engineer)](https://www.cbs.com.sg/cbs_testimonial/chun-hun-shen-engineer/) - Very refreshing and practically applicable in all situations. The trainer has managed to bring out the hidden talent in me and enhanced believe and confidence in myself. Being voted the Best Speaker in the course proved that. - [Cpt Ng SY (Army Regular)](https://www.cbs.com.sg/cbs_testimonial/cpt-ng-sy-army-regular/) - Mr. John Sih has great depth in his knowledge and a wealth of experience that he has brought into his training. I was enthused, energised and enlightened. Never had I attended a course so intriguing - [KC Teo (Manager in MNC and diving enthusiast)](https://www.cbs.com.sg/cbs_testimonial/kc-teo-manager-in-mnc-and-diving-enthusiast/) - Tylus is worldly learned and passionate in sharing everything he knows. I praise him in a heartbeat. Can't wait to learn more from him again. - [Executive, Morgan Stanley](https://www.cbs.com.sg/cbs_testimonial/executive-morgan-stanley/) - We are all bombarded with multiple messages each day, so standing out from the crowd with a compelling story is becoming increasingly important. This course is highly recommended; it provides both great tips on how to give meaning to your story so you cut above the noise when creating your story. - [Business Executive, Sony International](https://www.cbs.com.sg/cbs_testimonial/business-executive-sony-international/) - After attending the course, we can certainly become natural speakers and excellent communicators through storytelling. - [Manager, Mount Elizabeth Hospital](https://www.cbs.com.sg/cbs_testimonial/manager-mount-elizabeth-hospital/) - In just one day Jackie was able to teach us how to craft our own personal stories and experiences into powerful and engaging speeches. - [Manager, Jurong Town Council](https://www.cbs.com.sg/cbs_testimonial/manager-jurong-town-council/) - Jackie delivers the topic with ease and simplicity. This course is very approachable and motivational ## Events - [Vetting The Work of Self and Others](https://www.cbs.com.sg/events/vetting-the-work-of-others/) - Polishing Perfection: How to Expertly Vet and Refine Others' Work How many times had it been said: It’s easier to vet my own work than that of others. How many times had it been felt: To vet someone’s work, I need to start from scratch and rewrite. Whether you are vetting your own or the - [Effective Minutes Writing – Notes, Notations and Nuances incorporating AI](https://www.cbs.com.sg/events/effective-minutes-writing-notes-notations-and-nuances/) - Too long, too short. Too detailed, too brief. Common frustration from chairpersons and bosses who wonder why their minute-taker just can’t seem to scribe the nice and nuanced touch. This is particular so in the sensitive environment of an organisation where sensitivities and interests of stakeholders are a demanding additional dimension to consider. EFFECTIVE MEETING - [Writing for the Media – Getting It Just Right (AI included)](https://www.cbs.com.sg/events/writing-for-the-media-getting-it-just-right/) - Clear, Calm & Credible: Media Management Skills for Public AgenciesWrite, brief, and respond with confidence – even under pressure Government servants and public officers are used to writing reports and approval papers for their own authority and agencies. But when it comes to writing for an external organisation, particularly an adversarial media, they are either - [Writing Good Replies to Difficult Stakeholders (with AI prompts)](https://www.cbs.com.sg/events/writing-good-replies-to-difficult-stakeholders/) - It may seem innocent enough – writing a reply to a stakeholder on a routine matter or small issue. Yet it is such complacency and a lack of professionalism that usually get a writer entangled in all sorts of difficult consequences – including a potential lawsuit! The situation is made worse when dealing with challenging - [DeepSeek & Beyond ChatGPT: 20 Essential AI Tools for Boosting Productivity at Work](https://www.cbs.com.sg/events/beyond-chatgpt-20-essential-ai-tools-for-boosting-productivity-at-work/) - The Future of Work: 20 Essential AI Tools for Peak Productivity, DeepSeek & Beyond ChatGPT This comprehensive hands-on training program is designed to equip participants with the knowledge and skills to harness the power of Generative AI and Large Language Models (LLMs) for various applications. Throughout the course, participants will explore cutting-edge AI tools and - [Managing Anger And Stress With Neuroscience](https://www.cbs.com.sg/events/managing-anger-stress-neuroscience/) - - Rewire your Brain from Anger to Peace Do you find yourself: Becoming so angry that is disrupting your ability to think clearly? Acting aggressively during angry outbursts? Getting so angry that you feel out of control of your behaviour? Trying hard to stay cool when dealing with an aggressive customer or colleague? Have you - [Critical Thinking with Sun Tzu Art of War and Stratagems](https://www.cbs.com.sg/events/critical-thinking-with-sun-tzu-art-of-war-and-stratagems/) - Applying Sun Tzu's Art of War Strategies to Enhance Critical Thinking Skills “The Supreme Art of War is to subdue the enemy without fighting” – Sun Tzu In recent years critical thinking skills has become an essential tool for employees and leaders to deal with the ever-changing market forces. Organizations where staff are able to think - [Human intelligence (HUMINT)](https://www.cbs.com.sg/events/human-intelligence-humint/) - What your security camera can never tell you Human Intelligence Mastery: The Game-Changer for Security & Investigations Human Intelligence at Work: Strengthening Security Through People Human Intelligence (HUMINT) is a game-changer for security professionals and law enforcement, offering insights that no other method can reach. It’s the key to uncovering and mitigating threats, understanding adversaries’ - [Critical Thinking for Situational Analysis and Peak Performance](https://www.cbs.com.sg/events/critical-thinking-for-situational-analysis-and-peak-performance/) - Critical Thinking Skills: Achieving the best possible outcomes in any situation Critical thinking involves a number of processes including identifying and evaluating specific situations, being aware of any contributing circumstances and the potential results of your actions or plans. To think critically, it is important to evaluate various perspectives (yours and others) to identify the - [NLP Strategies for Effective Communication - Fast Track to Building Rapport and Engaging with people](https://www.cbs.com.sg/events/nlp-strategies-for-effective-communication-fast-track-to-building-rapport-and-engaging-with-people/) - Engage & Connect: NLP Strategies for Success Working with people at the workplace can be challenging sometimes. How can we establish good working relationships and work effectively with teams to achieve the desired outcomes? NLP Technology can be the resource leaders can tap into. A person’s way of thinking, the choice of words used and - [WIN without FIGHTING](https://www.cbs.com.sg/events/win-without-fighting/) - Using the Sun Tzu Art of War and other Ancient Oriental Wisdom to Create MASSIVE RESULTS From young, we have been trained to do well so that we can win. We were taught that life Is not a bed of roses, and we need to fight to win. Smart people know that the best way - [Asking the Right Questions to Get the Right Answers](https://www.cbs.com.sg/events/asking-the-right-questions-to-get-the-right-answers/) - - Asking the right question is at the heart of effective communications The Science of Asking: Crafting Questions for Optimal Answers We all ask and answer questions daily. But how often do we deliberately and consciously consider the questions that we ask before we ask them? Questioning is a technique often used at workplace as - [Critical Thinking Skills: Achieving the best possible outcomes in any situation](https://www.cbs.com.sg/events/critical-thinking-skills-achieving-best-possible-outcomes-situation/) - Unlock the power of critical thinking! Our course teaches you how to make informed decisions, solve problems decisively, and improve communication in the workplace. - [Investigative Interviewing Techniques - Uncover the truth about telling lies  ](https://www.cbs.com.sg/events/investigative-interviewing-techniques/) - Uncover the truth about telling lies Join this comprehensive course to collect evidence and present the facts in an unbiased manner! Interviews are used extensively to establish the facts of a case, complaint or accuracy of the information given. This two-day course is deliberately constructed in short and with impactive modules for staff to carry - [Proactive Time & Stress Management](https://www.cbs.com.sg/events/proactive-time-stress-management/) - Reduce Stress with Time Management Strategies! Workable Time & Stress Management Strategies to Achieve Work Life Balance! Learning to manage time & stress has benefits for everyone. In the last two decades we have made progress in understanding the importance of good physical health in our working lives. The role stress and time management play - [AI Generation for Creative Visuals](https://www.cbs.com.sg/events/ai-generation-for-creative-visuals/) - Are you ready to revolutionize your creative workflow with AI? Harness the power of artificial intelligence to craft stunning visuals to bring your creative visions to life The intersection of art and artificial intelligence (AI) has given rise to a fascinating realm where creativity meets technology. In recent years, AI has emerged as a powerful - [Design Stellar Presentations Like a Pro with Microsoft PowerPoint & AI](https://www.cbs.com.sg/events/design-stellar-presentations-like-a-pro-with-microsoft-powerpoint-ai/) - Craft Persuasive Presentations with AI & PowerPoint Are you ready to revolutionize the way you create and deliver presentations? With AI transforming industries at lightning speed, staying ahead means mastering the tools that amplify your impact. Imagine cutting design time in half, automating tedious tasks, and crafting visuals that captivate your audience—all without needing advanced - [Excel PivotTables: Basics to Mastery - Mastering Excel 2016/2019/365 Users PivotTable Basic to In-Depth Skills for Business Analysis and Reporting](https://www.cbs.com.sg/events/mastering-excel-2016-pivottable-basic-depth-skills-business-analysis-reporting/) - Pivot Table is an excellent data analysis and reporting tool in Microsoft Excel 2016/2019/365 Users that enable you to create summary of large data in a few clicks. You can use Pivot Table to sort, count, total or give the average of the data stored in a table, display the results in a second table - [Tap into the Power of Colored Brain Communication for Brilliant Communication and the Avoidance of Conflict](https://www.cbs.com.sg/events/tap-into-the-power-of-colored-brain-communication-for-brilliant-communication-and-the-avoidance-of-conflict/) - Building better communication and rapport with your team members Accredited and Validated by the American Institute of Business Psychology INTRODUCTION Have you ever wondered why some people do not understand the message you are trying to convey or that the message is interpreted differently by different colleagues. Do you know that the outcome of our - [Project Management 101](https://www.cbs.com.sg/events/project-management-101/) - Project Management Made Simple The need for efficient and resourceful project management is shared across public and private sector companies in all industries, including: construction, high tech, not-for-profit, manufacturing, finance and insurance, human resources, health care and pharmaceuticals. Project management is a necessary component of every successful organization, and, even in a down economy, the - [Delivering Valuable And Constructive Feedbacks Effectively](https://www.cbs.com.sg/events/delivering-valuable-constructive-feedbacks-effectively/) - Feedback That Works: How to Give, Receive & Seek It Effectively Learn the essentials of giving and receiving constructive feedbacks Delivering feedback is often awkward and unsuccessful. Find out how to do it painlessly and help your employees benefit from it. Giving constructive feedback is one of the most challenging things for anyone. Through this - [Fine Tune Your English Grammar (Advanced Level)](https://www.cbs.com.sg/events/fine-tune-english-grammar-advanced-level/) - This advanced level workshop introduces in-depth grammar concepts and guidelines which will enhance your written and verbal communication. Encompassing a range of technically tricky grammatical areas, concepts from this course can be readily applied to numerous business and work situations. Your knowledgeable and experienced trainer will guide you through a range of practical activities to - [Mind Your English Language and Grammar Brush Up - From Singlish to Standard English](https://www.cbs.com.sg/events/mind-english-language-grammar-brush-singlish-standard-english/) - The key principles of English, focusing on the specific needs of Singaporeans are incorporated into this workshop. This workshop will take you through a series of interactive, hands-on activities to help you avoid grammatical errors. You will learn to edit your writing to make it more accurate and gain confidence in your everyday use of - [Dynamic Facilitation Skills](https://www.cbs.com.sg/events/dynamic-facilitation-skills/) - Learn how to better deliver facilitated sessions such as meetings, focus group discussions and action planning strategies This intensive course seeks to bring forth the dynamics of positive facilitation skills for facilitators when, coupled with proper training and practice, can both be inspiring to their group members as well as provide valuable feedback to themselves. - [Pitch like a Pro with Stories - Learn simple steps to win hearts and mind through storytelling](https://www.cbs.com.sg/events/pitching-like-a-pro-with-stories/) - Pitch Like a Pro: Win Hearts with Storytelling - Discover creative techniques to inspire, engage, and persuade. ‘Story telling is the most powerful way to put ideas into the world’ Robert McKee Have you ever heard of the statement that facts tell while stories sell? Yet, what are the key ingredients you will need in - [PRESENTING TO IMPRESS - Wow your audience with no jitters](https://www.cbs.com.sg/events/high-impact-presentation-skills/) - Enhance your public speaking training skills with our expert-led courses in Singapore. Transform your presentations into engaging experiences! - [Say It Right! Pronunciation And Voice Fluency](https://www.cbs.com.sg/events/say-right-pronunciation-voice-fluency/) - Perfecting Your Pitch and Tone for Flawless Pronunciation “I want to sound right and leave a great impression. Say but little and say it well.” – Gaelic Proverb In today's globalized world, clear and effective communication is crucial for personal and professional success. "Say It Right! Pronunciation and Voice Fluency" is a comprehensive course designed - [Facilitation and Interviewing Skills](https://www.cbs.com.sg/events/facilitation-and-interviewing-skills-workshop/) - Facilitation and Interviewing Skills - Facilitate the Flow, Focus the Questions Facilitation and Interviewing skills are essential when conducting training or engagement sessions with internal or external stakeholders. These skills range from creating a conducive environment to confidently steering discussions—culminating in successful outcomes through sharp interviewing techniques. Whether you're facilitating sessions with difficult customers or - [Writing Persuasive Approval Papers](https://www.cbs.com.sg/events/writing-persuasive-approval-papers/) - Here’s the story. When DR SUNNY GOH taught this programme under the same Title for the last decade, it was so successful that the Training Institute discussed sharing his Intellectual Property or getting him to conduct Training of Trainers to outsource his approval writing methods. It was a attempting idea, but concerned that his © - [Better Business Writing Skills For Administrative Support Professionals](https://www.cbs.com.sg/events/better-business-writing-skills-administrative-support-professionals/) - Master the Ability to Write Clear, Concise and Readable Business Writing. In today's fast-paced business environment, effective written communication plays a crucial role in ensuring clarity, professionalism, and efficiency in workplace interactions. This course is designed to equip you with the essential skills and strategies needed to enhance your business writing proficiency, enabling you to - [Handling Angry, Hostile and Abusive Customers](https://www.cbs.com.sg/events/handling-angry-hostile-and-abusive-customers/) - Defusing the Bomb: Techniques for Handling Hostile Customer Interactions In every type of business we are providing, we are bound to encounter irate, demanding and unreasonable customers. Service providers can well appreciate that it is never pleasant to handle irate or irrational customers, even though they know it is important to keep customers happy and - [Powerful Emotional Drivers for Decision Making](https://www.cbs.com.sg/events/powerful-emotional-drivers-for-decision-making/) - Unlocking Emotional Fulfilment: Understanding Your 8 Top Drivers for Success “Emotional Drivers” are psychological factors that influence and motivate human behaviour and decision-making. They are your deep-seated emotional needs or desires that you consciously or unconsciously seek in your life everyday. If your top emotional needs are filled, your “emotional tank” is full. If they - [Uncover The Hidden Secrets Of Body Language](https://www.cbs.com.sg/events/uncover-hidden-secrets-body-language/) - Explore the secrets of body language course with John Sih in Singapore. Gain expert insights into the art of decoding non-verbal communication. - [Mindfulness at Work - Develop Inner Peace and Joy with Mindfulness](https://www.cbs.com.sg/events/mindfulness-at-work/) - Develop Inner Peace and Joy with Mindfulness Stress reduction Techniques Revealed! Enrol in this fun, practical and step-by-step course to start applying mindfulness practice at work to reduce stress. In today’s high-pressure work environment, executives face relentless demands that challenge their focus, decision-making, and emotional resilience. The constant pressure to perform often leads to a - [The Stress Free Way to Deal with Negativity, Bad Attitude and Difficult People at Work](https://www.cbs.com.sg/events/deal-difficult-negative-people-work/) - TAMING TOXIC PEOPLE IN THE WORKPLACE We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers the energy of your organization and - [Colors of Behavior – Psychology of Interpersonal Relations](https://www.cbs.com.sg/events/colors-of-behavior-psychology-of-interpersonal-relations/) - What truly, truly drive people’s behavior and performance? Colors of Connection: The Hidden Psychology of Interpersonal Success Success in life and at work is not always about how good you are with your work. Oftentimes, it is about how good you are with people. In short, success has a lot to do with people skills - [Digital Public Communication Excellence: Leveraging AI for Enhanced Citizen Engagement](https://www.cbs.com.sg/events/digital-public-communication-excellence-leveraging-ai-for-enhanced-citizen-engagement/) - AI and Public Service: Assisted AI Tools for Better Citizen Interaction This comprehensive workshop is designed to equip public officers with the essential digital communication skills and knowledge to effectively engage with citizens in the modern digital era. With the growing importance of AI in enhancing communication, participants will gain hands-on experience with AI tools - [Activate Your Self Confidence](https://www.cbs.com.sg/events/activate-your-self-confidence/) - “Scientific Secrets of Becoming Self-Assured & Unafraid To Get What You Want” Master Neuro-Cognitive Confidence Strategies If you observe closely, you’ll see that confident people seem to possess a ‘special quality’. They are the ones who can stay cool during high-pressure situations... they communicate with strength without any signs of nervousness... and most of all, - [The Secrets of Persuasion and Influence – Master the Psychology Behind Persuasion and Influence to Inspire Action](https://www.cbs.com.sg/events/secrets-of-persuasion-learn-the-psychology-of-persuasion-and-influence/) - What actually drives human decision-making? This workshop bridges the gap between academic research and executive execution. Drawing on social psychology and Nobel Prize-winning behavioral science, we unpack the mechanics of persuasion through hands-on simulations. Key Frameworks Covered: Cialdini’s Six Principles: The pillars of ethical influence. Dual Process Theory: Engaging both the intuitive and logical mind. - [Working with Different Personalities at Work - Master Strategies to Work Effectively with Every Personality](https://www.cbs.com.sg/events/working-with-different-personalities-at-work/) - We usually face a certain level of stress and frustration when working with difficult people. The truth is, we cannot avoid them, and neither can we change their behaviour. The best solution is to acquire skills on how to work effectively with them. The goal of this 2-day workshop is to prepare you with the - [Lean Leadership: A Hands-On Approach to Problem Solving and Continuous Improvement](https://www.cbs.com.sg/events/lean-leadership-a-proven-leadership-approach-to-productivity-improvement-employee-engagement/) - A Proven Leadership Approach to Productivity Improvement & Employee Engagement In today’s complex, ever changing organizations, lean ways of thinking are are an essential tool of response. For improved efficiency, reduced waste, increased collaboration, adapting to change and continuous improvement, lean principles have stood the test of time for many decades now. Lean is a - [Certified Counter Terrorism Practitioner (3 day)](https://www.cbs.com.sg/events/certified-counter-terrorism-practitioner/) - CCTP ACCREDITATION The Certified Counter-Terrorism Practitioner program meets the requirements and those set forth in ISO 17024. International Standard ISO/IEC 17024 is the benchmark and requirement for each organization providing certification of persons. The requirements specified in ISO/IEC 17024 aim to help personnel certifying organizations protect the integrity and ensure the validity of their various - [Communicating Beyond Our Differences](https://www.cbs.com.sg/events/communicating-beyond-differences/) - -Build Win-Win Interpersonal Relationships with Everyone Psycho-geometrics: How to “Shape” your communication success! It’s important to understand that you approach your work with a style and perspective that varies from your colleagues. Understanding and appreciating the strengths within those differences allows you to become more successful. You can start to work with the differences rather - [Psycho-geometrics: Improve Communication And Influencing Skills Using Shapes](https://www.cbs.com.sg/events/psycho-geometrics-improve-communication-influencing-skills-using-shapes/) - Psycho-geometrics: How to “Shape” your communication success! It’s important to understand that you approach your work with a style and perspective that varies from your colleagues. Understanding and appreciating the strengths within those differences allows you to become more successful. You can start to work with the differences rather than against them. It’s not meant - [Speaking Impromptu with Confidence, Charisma and Clarity - Mesmerise Your Audience](https://www.cbs.com.sg/events/speaking-impromptu-with-confidence-charisma-and-clarity-mesmerise-your-audience/) - SPEAK FLUENTLY - Impromptu Speaking with Confidence, Conviction and Clarity 80% of all public speeches delivered are done Impromptu. Impromptu Speaking is not about speaking unprepared. It is about training your mind to transfer your thinking and feelings into words in double quick time with Supreme Confidence, Oozing Charisma with Admirable Creativity. It is about - [High Impact Reports And Proposals Writing](https://www.cbs.com.sg/events/high-impact-reports-proposals-writing/) - - Mastering the techniques of professional report & proposal writing Improve your overall writing quality and impact! Learn how to write winning reports & proposals in this 1 day seminar! This report & proposal writing training will provide you with the skills to write more effective, persuasive and reader-focused documents. Upon completion of this workshop - [Writing for Results - Results-Oriented Writing for Busy Working Professionals](https://www.cbs.com.sg/events/writing-for-results-results-oriented-writing-for-busy-working-professionals/) - Results-Oriented Writing: Make Every Word Count! Writing remains an important element as ever in organizational communication. With the variety of written information and increasing volume, we need to be able to write in a way that gets us the results that we want. So how can we write more effectively to our readers? What are - [Proofreading for Zero Grammar Errors](https://www.cbs.com.sg/events/proofreading-zero-grammar-errors/) - Mastering Proofreading: The Path to Perfect Grammar Achieve perfection in your writing with our “Proofreading for Zero Grammar Errors” course. This practical workshop equips you with the skills to spot and correct even the most subtle grammatical mistakes, ensuring your documents are error-free and polished. Whether you’re writing for business, academic purposes, or personal projects, - [Writing in Response to Customer Complaints](https://www.cbs.com.sg/events/writing-response-customer-complaints/) - Response Ready: Crafting Effective Replies to Customer Complaints USING WORDS THAT CONVEY POSITIVE EMOTIONS Not all unhappy customers complain, but when they do, you should take that as an opportunity to put things right and repair the relationship. Customer complaints are valuable pieces of feedback that can be used to improve our products and services. - [Powerful Email Techniques to Write Better Emails](https://www.cbs.com.sg/events/powerful-email-techniques-write-better-emails-get-done-faster-ever/) - Enhance Your Workplace Communication – Email Writing Workshop Are your emails falling flat or getting lost in the shuffle? In today's fast-paced business world, powerful email communication is a game-changer. Our "Powerful Email Techniques" course is designed to help you master the art of crafting clear, concise, and compelling emails that get noticed and drive - [Essential Managerial Skills to Be an Effective Team Leader](https://www.cbs.com.sg/events/essential-managerial-skills-to-be-an-effective-team-leader/) - Improving the skills of the Leader/Manager has always been considered essential by successful executives because of the immediate impact on team/employee productivity. It can be costly if a Leader/Manager fails. Learning managerial and leadership skills is so transferable you can use in any industry and at any stage of your career. This workshop explores key - [Essential Supervisory & Managerial Skills](https://www.cbs.com.sg/events/essential-supervisory-managerial-skills/) - “Managing Others” … these are two words that often drive fear deep into the hearts of a newly appointed supervisor, yes? Part of the puzzle is that as a new supervisor, we may not quite know what “Management” truly is. Yes, we’ve seen other managers in-play, and may have a rough idea about what it - [Yijing Leadership and Management](https://www.cbs.com.sg/events/yijing-leadership-and-management/) - Unlock the Power of Yijing Leadership & Management: Ignite Your Journey to Success Are you ready to embark on a transformative journey that will revolutionize your leadership and management skills? Introducing the Yijing Leadership & Management 1-day course, a groundbreaking program designed to unleash the hidden potential within you and guide you towards unparalleled success. - [Leadership EQ: Leading Empathetically with Emotional Intelligence](https://www.cbs.com.sg/events/leadership-eq-leading-empathetically-with-emotional-intelligence/) - Empathy in Action: Elevating Leadership Through Emotional Intelligence Emotional intelligence is the ability to manage one’s emotions, as well as the emotions of others. Now more than ever, organizations worldwide recognized the greater urgency to address the Emotional Intelligent skills of its leaders. In fact, many companies now rate emotional intelligence as important as technical - [Impactful Leadership Conversation](https://www.cbs.com.sg/events/impactful-leadership-conversation/) - Leadership Conversations™: Challenging High Potential Managers to Become Great Leaders - Move from Monologue to Dialogue to Grow Your Leadership Influence Leadership revolves around “Conversations”, ones that allow a Leader to interact, build relationships, deepen trust, and share information in intentional ways. It is through those conversations that we as a leader ultimately achieve results. - [Master Excel: Analyze & Interpret Data - Microsoft Excel 2016/2019/365 Users Essential Skills For Data Analysis & Interpretation](https://www.cbs.com.sg/events/essential-skills-data-analysis/) - - Master Data Interpretation & become expert data analyst using Microsoft Excel 2016/2019/365 Users Data Analysis is the process of systematically inspecting, cleansing, transforming, and modeling data with the goal of discovering useful information and conclusions, as well as supporting decision-making. Microsoft Excel 2016/2019/365 Users provides useful tools needed in doing data cleansing, transforming and - [Creating Impactful Infographics to Capture Your Audience using Microsoft PowerPoint & AI](https://www.cbs.com.sg/events/creating-impactful-infographics-capture-audience-using-microsoft-powerpoint/) - Infographic Design Mastery with PowerPoint & AI What if you could transform dense data into visuals that speak louder than words — without needing advanced design skills? In today’s information-rich world, mastering infographic design isn’t just a bonus skill — it’s a necessity. Whether you're pitching ideas, presenting reports, or sharing insights online, compelling visuals - [TAPPING INTO ARTIFICIAL INTELLIGENCE (AI)](https://www.cbs.com.sg/events/tapping-into-artificial-intelligence-ai/) - Start Smart with AI: A Practical Introduction for Non-Techies Introductory AI Course - Moving Artificial Intelligence from Dark Art, to Daily Ally While AI inevitably brings change, human nature often resists it due to cognitive biases and a preference for familiar routines. The real challenge lies not in AI itself, but in our mindset toward - [Improving Productivity & Efficiency Using Agile & Scrum Methodology](https://www.cbs.com.sg/events/improving-productivity-efficiency-using-agile-scrum-methodology/) - Companies worldwide, across all industries, are undergoing rapid changes in their products, services & process due to increased digitalization, changes to customer expectations, personalized user experience. To stay competitive in a VUCA market, especially in the time of pandemic driven scenarios, companies must tremendously improve productivity & efficiency of their teams & processes to ensure - [Construct Clear Flowcharts Like a Pro with Microsoft PowerPoint](https://www.cbs.com.sg/events/construct-clear-flowcharts-like-a-pro-with-microsoft-powerpoint/) - The key to effective visual communication lies in an intuitively understandable design – while most working professionals face little issues with communicating text and data in a slide, creating an intuitive Flowchart which fits in perfectly in a slide remains a crux, even for professional designers. While several Flowchart design tools exist, optimizing a Flowchart - [Visual Storytelling with Infographics Design: AI-Assisted Design in Canva](https://www.cbs.com.sg/events/visual-storytelling-infographics-design/) - Transform Data into Compelling Stories with AI-Powered Infographics in Canva In a fast-paced digital world, capturing attention quickly is key. This course, Visual Storytelling with Infographics Design: AI-Assisted Design in Canva, teaches you how to transform complex data and information into visually compelling stories. Learn to simplify ideas, create engaging graphics, and leverage AI tools - [Agile: SCRUM Toolkit – Strategy Planning to Implementation](https://www.cbs.com.sg/events/agile-scrum-toolkit-strategy-planning-to-implementation/) - The Agile Toolkit: Simplify, Streamline, Succeed Agile- Strategic Planning To Implementation course gives you the most needed skills and tools to transform conventional working methods to the new era of productivity. Packed with artifacts and formulas the Agile toolkit allows learners to confidently embark on initiatives with the right framework to launch their products/services with - [Influential Writing - Polish your Written Texts for Greater Impact, and More Positive Influence](https://www.cbs.com.sg/events/influential-writing-polish-your-written-texts-for-greater-impact-and-more-positive-influence/) - Some people are natural wordsmiths, but most of us are not, are we? Yes, writing can be hard work, especially when our words don’t achieve the actions desired, right? Put another way, when others don’t read what we’ve written, or when they don’t take the actions we wanted, that can be frustrating. It can also - [Presentational Skills & Storytelling Techniques - Start embracing storytelling to engage, influence, and bring your ideas to life](https://www.cbs.com.sg/events/presentational-skills-storytelling-techniques-start-embracing-storytelling-engage-influence-bring-ideas-life/) - Influential people are confident, and the confidence displayed draws Others in. If we can also fold in a little Storytelling, that can help us engage Others at a deeper, much more emotional level. In this context, Storytelling is powerful; it’s a presentational enabler that allows our message to become much more compelling, memorable, and persuasive. - ['The Heart At Work' Mindset™](https://www.cbs.com.sg/events/heart-work-mindset/) - Do you find it hard to wake up and drag yourself to work every morning? It could be that you have lost the heart at work. Perhaps your self-esteem has taken a beating. This problem can stem from the lack of a healthy working environment where people can thrive because they are appreciated. There is - [Boost Your Brain & MEMORY Power at the Workplace](https://www.cbs.com.sg/events/boost-brain-memory-power-workplace/) - Scientists have shown that the human brain has a much larger ability than we think. We are able to boost our brain, develop and improve our memory. People are the only real resource in any organizations. Hence the task of developing the employees' mental skills would be of utmost importance to both the individual and - [Be A Magnet Of Success – Success Is Definitely Possible!](https://www.cbs.com.sg/events/magnet-success-success-definitely-possible/) - Create powerful visions of success in your journey of life! Does success mean just living a luxurious life? Or does it go beyond tangible assets that truly successful individuals possess? The road to success is never easy, it is full of obstacles, Hence in order for you to reach the pinnacle of your dream you need to find motivate - [Storytelling in Smartphone Photography](https://www.cbs.com.sg/events/storytelling-in-smartphone-photography/) - Create impressive digital photos to share & present your ideas Storytelling with Photography - Storytelling with your photos is a must to connect with your customers and audiences. Experience mobile photography with the smartphone you carry daily. For anyone who has the interest to take impressive photos by using a smartphone. Experience the built-in features, - [Persuasive Writing Secrets: How To Write & Convince People](https://www.cbs.com.sg/events/persuasive-writing-secrets-write-convince-people/) - Nowadays in the workplace, it is likely there are many situations where you’ll need to “write” to people. For instance: You may need to “write” a proposal to your superior and convince him/her to approve it or see your point of view You may need to “write” an encouraging text to fellow colleagues or team - [How to Be a High Value Employee](https://www.cbs.com.sg/events/how-to-be-a-high-value-employee/) - Boost Your Productivity and Career by Being a High Value Employee Unlocking Your Value: Strategies for Success in the Workplace In today's competitive job market, employers are constantly seeking individuals who not only possess the necessary skills and qualifications but also demonstrate exceptional value to their organization. This course is designed to provide you with - [High Productivity Habits: The Key To Be More Productive Everyday](https://www.cbs.com.sg/events/high-productivity-habits-the-key-to-be-more-productive-everyday/) - A habit is an automatic activity you do without thinking much about it. It is a key factor that determines how much a person can get things done at the workplace. For instance, there are productive work habits that help you to be more efficient, goal-achieving and successful. Conversely, there are also unhelpful habits that - [Sun Zi’s Art of War in Payment and Revenue collections](https://www.cbs.com.sg/events/sun-zis-art-of-war-in-payment-and-revenue-collections/) - The 1-day program promises participants new perspectives towards learning the Art of War in managing payment and revenue collections by focusing on adapting Sun Zi’s winning strategies to overcome collections challenges. Sun Zi, The Art of War a 2500-year-old Chinese Military Strategist of Qi native who wrote the 13 Chapters of Art of War around - [Conflict Avoidance: Knowing Yourself, Understanding Others for Better Collaboration at Work](https://www.cbs.com.sg/events/conflict-avoidance-knowing-yourself-understanding-others-for-better-collaboration-at-work/) - Avoiding Conflict, Building Synergy: The Power of Understanding & Communication We know that to build a fantastic team synergy, it is crucial that everyone, in their uniqueness, is better understood, appreciated, and feels included and valued. This makes a healthy, positive, and conducive workplace with improved team morale, cohesiveness, engagement, and productivity. This also enhances - [Working With Assertiveness At The Frontline](https://www.cbs.com.sg/events/working-with-assertiveness-at-the-frontline/) - - Using Effective Verbal & Non-Verbal Communication Skills The way you speak and behave can influence those around you and impact productivity. To ensure good customer service at the frontline, it is important to achieve confidence and comfort both in your speech and behaviour when serving customers and guests and working with staff members. Understanding - [Handling Difficult and Aggressive Callers and Customers Professionally](https://www.cbs.com.sg/events/handling-difficult-and-aggressive-callers-professionally/) - Customer Care Mastery - Navigating Tough Customer Interactions Navigating understanding and cooperation from irate callers or customers poses a significant challenge for many individuals in the workplace. This training aims to equip participants with the necessary skills to effectively manage a spectrum of challenging behaviors exhibited by callers and customers, ultimately transforming them into allies - [Wooing Unhappy Customers in Service Recovery](https://www.cbs.com.sg/events/wooing-unhappy-customers-service-recovery/) - When your service personnel can handle customers’ problems independently, they can ensure both their personal growth in the workplace as well as provide a productive, progressive and professional workforce in the organisation. They will need to deploy a variety of tactics in salvaging difficult customer-situations in complaints handling both over the telephone and face-to-face with - [Positive Psychology at Work - Boosting Jobs Satisfaction & Performance in the Workplace](https://www.cbs.com.sg/events/positive-psychology-at-work-boosting-jobs-satisfaction-performance-in-the-workplace/) - Happy Employees, Productive Teams: The Power of Positive Psychology Positive psychology in the workplace is about shifting attention away from negative aspects such as heavy workload, stress, burnout, and job insecurity. Through the employment of positive psychology, a working environment with a goal of promoting positive actions in its employees can be created. This dynamic - [Coaching In The Moment](https://www.cbs.com.sg/events/coaching-in-the-moment/) - A must-have skill for busy leaders to get work done and develop people at the same time with less time The 5 simple steps that you learn in this 1-day workshop will equip you to: Engage your people to think and to speak their mind. Empower your people to develop their own solutions and the - [The Psychology Of Dynamic Negotiation](https://www.cbs.com.sg/events/psychology-dynamic-negotiation/) - - Acquire Dynamic Negotiation Tactics and Psychological Strategies for win-win outcome All successful organizations and businesses require people who can negotiate well. The art of dynamic negotiation forms the foundational basis for expansion of a business as well as consolidation of its position. The Psychology of Dynamic Negotiation is thus aimed at allowing the participants - [Understand the Psychology Behind when Dealing with Difficult People](https://www.cbs.com.sg/events/understand-psychology-behind-dealing-difficult-people/) - All negative behavior is a result of unresolved pain. Deal With Difficult People By Understanding Psychology ! Don’t Try Changing Them, Try Understanding Them! The behavior of others—and even our own behavior—is, at times, strange and hard to understand. Have you ever wondered why people choose to be a difficult person to work or - [Boost Your Emotional Resilience - Improve your Adversity Quotient (AQ) to deal with challenges](https://www.cbs.com.sg/events/boost-your-emotional-resilience/) - Emotional Resilience & Growth Mindset at Work - Build the mental toughness to thrive under pressure In today’s high-stakes, fast-moving work environment, challenges are no longer the exception—they're the norm. The real question is: Do you have the mental agility and emotional strength to rise above them? This energizing and interactive workshop helps you build - [Ikigai - Living a Purposeful and Happy Life](https://www.cbs.com.sg/events/ikigai-living-a-purposeful-and-happy-life/) - Discover The Japanese Secret to a Happy Life! Do you want to : Wake up each day feeling energized and purposeful, knowing that you can make an impact in the world and live life to the fullest? Move beyond your current constrictions, fears, doubts, and negative emotions to become an unstoppable force of success? Ikigai - [Worriers To Warriors - From Inner Chaos to Inner Power](https://www.cbs.com.sg/events/worriers-to-warriors/) - In today’s fast-changing and complex world, it’s natural to feel uncertain about the future. While occasional worries are part of life, for some, worrying becomes a constant cycle — leaving the mind restless, the body tense, and sleep elusive. It can also strain our relationships and drain our energy. This engaging and practical workshop will - [Brain-influencing Secrets: Practical Methods To Persuade & Convince Others](https://www.cbs.com.sg/events/brain-influencing-secrets-practical-methods-to-persuade-and-convince-others/) - Keys to Persuasive Communication -Brain influencing secrets to trigger “Yes” response in people What is the Hidden Science Behind Persuasion and Get People to Say the ‘Yes’? Did you know there are “Brain-Influencing Secrets” you can use in everyday situations… that will have you convince people to say ‘Yes’? The reason why a person can - [The Business of Happiness: Happiness as the short and sure path to greater effectiveness!](https://www.cbs.com.sg/events/the-business-of-happiness-happiness-as-the-short-and-sure-path-to-greater-effectiveness/) - Study after study has found happier people to be more motivated and more productive than less happy individuals. For instance, happier employees are more efficient and less likely to cheat than unhappy ones, and happier managers tend to make better decisions and are more insightful and creative than unhappy managers. Outside work, happier students do - [Mental Wellness Mastery: Elevate Your Life with the Power of Mindfulness-Based Stress Reduction (MBSR)](https://www.cbs.com.sg/events/mental-wellness-mastery-elevate-your-life-with-the-power-of-mindfulness-based-stress-reduction-mbsr/) - The Mindful Advantage: Boost Focus, Reduce Stress, Build Resilience Research shows that the practice of mindfulness supports us in stress management, emotional regulation, reducing anxiety and depression, preventing burnout, and building resilience in times of difficulty. Other research outcomes include improvements to focus, sleep, creativity, decision-making, communication, and quality of relationships. These benefits are highly - [Psychology of Success - Practical Psychological Insights that Can Help Everyone Succeed in Life and at Work](https://www.cbs.com.sg/events/psychology-of-success-practical-psychological-insights-that-can-help-everyone-succeed-in-life-and-at-work/) - Learn how to be more effective at work and in life by learning how certain psychological factors can influence us. Why do the behavior of your customers and colleagues, company boss and the mafia boss, neighbours and the naysayers, often seem to defy logic and violate rationality? Why do they often seem to react - [Body Language & Self-Confidence](https://www.cbs.com.sg/events/body-language-self-confidence/) - - Positively Impress Others by Communicating with More Style, Attitude & Confidence INTRODUCTION “Confidence”, what does it mean? Can we explain it, do we know where it comes from, are we aware the benefits it brings, and, how might we be able to develop greater Confidence in our Selves? These are tricky questions, aren’t they? - [SINGAPORE CONFERENCE ON APPLIED PSYCHOLOGY 2026](https://www.cbs.com.sg/events/singapore-conference-on-applied-psychology-driving-strategic-impact-with-applied-psychology/) - Centre For Behavioral Science Strategic Conference Partner – EAST ASIA RESEARCH We’re pleased to announce that the 2026 Singapore Conference on Applied Psychology (SCAP 2026), organized by East Asia Research and supported by the Singapore University of Technology and Design & University of Wollongong Australia, will be a Hybrid Conference happening in Singapore from December 8-9, - [Detecting Lies & Deception at Work](https://www.cbs.com.sg/events/detecting-lies-deception-work/) - Be armed with the weaponry of lie detection Lying and deception are common human behaviors. How to Recognize the Signs That Someone Is Lying? There is hardly anybody who finds it palatable to be lied to—lies eat deep into our hearts and in most cases, leave us with eternal injuries. Anybody who successfully told us - [The Secrets of Successful Body Language in the Workplace](https://www.cbs.com.sg/events/secrets-successful-body-language-workplace/) - Undercovering the science of how our bodies communicate our real emotions and intentions in the workplace. Have you ever wondered what someone else may be thinking about you? Whether they are interested in what you have to offer or say? Or perhaps you may want to learn how to connect with people better? The greatest - [Visualizing Data with Advanced Charts in Microsoft Excel 2016](https://www.cbs.com.sg/events/visualizing-data-advanced-charts-microsoft-excel-2016/) - Mastering Excel charts & graphs and build custom visuals! Excel charts are commonly used for data visualization and presentation. This course provides highly interactive, hands-on, and practical guide to an easy to understand visualization of data. Apart from the default charts that are available in Excel, there are new advanced charts that you can easily - [Crime & Criminals! Body Language In Crime](https://www.cbs.com.sg/events/crime-criminals-body-language-crime/) - Recognize and Read the Body Language of the Guilty Spot Criminals and Liars reading the Body Language The professional qualities of any law enforcement officer first of all, is how is he able to determine the true intentions of the criminal, to solve processes, occurring among the convicts, methods of preparing and committing crimes, tactical - [Mastering Advanced Functions in Microsoft Excel 2016](https://www.cbs.com.sg/events/mastering-advanced-functions-microsoft-excel-2016/) - Participants will learn to use advanced functions and formulas of Microsoft Excel 2016 to improve productivity and streamline their operational work. This course will help you quickly master the functions that are going to give you the biggest efficiency gains. Many of the functions are considered advanced, but when you’ve finished the course, you’ll know - [Data Visualization And Storytelling with Tableau](https://www.cbs.com.sg/events/data-visualization-storytelling-tableau/) - Case-study based data analytics using Tableau Tableau is a powerful and fastest growing data visualization tool used in the Business Intelligence Industry. It helps in simplifying raw data into the very easily understandable format. Data analysis is very fast with Tableau and the visualizations created are in the form of dashboards and worksheets. The data - [Manage Your Time in Sustainable Ways](https://www.cbs.com.sg/events/manage-your-time-in-sustainable-ways/) - - Plan Your Move Away From the Stresses of Task, to a Future that Sustains Value “Time” said Carl Sandburg, the American poet and biographer, “is the coin of your life”. To Carl, time was a thing of great value; it was a not a commodity. It was an asset that demanded caution and care - [Ultimate Guide for Secretary, PA, Admin Managers and Executive Assistant](https://www.cbs.com.sg/events/ultimate-guide-secretary-pa-admin-managers-executive-assistant/) - Next-Level Admin: The Ultimate Guide for Modern Support Professionals The role of support professionals has evolved dramatically. Gone are the days when secretaries and administrative staff were limited to typing letters, answering phones, filing documents, and following instructions. In today’s fast-paced, high-stakes business environment, modern Secretaries, PAs, Admin Managers, and Executive Assistants are expected to - [Pleasing Difficult Customers Professionally](https://www.cbs.com.sg/events/pleasing-difficult-customers-professionally/) - If you are in the business of dealing with customers, it is your most important duty to build a relationship with customers and ensure they are satisfied with the services received. Service providers will agree that customers today have short fuse and high expectations, so it is a challenge to stay calm, be tactful and - [Develop Inner Peace and Joy with Mindfulness](https://www.cbs.com.sg/events/develop-inner-peace-joy-mindfulness/) - Don't let the Toxic Feelings Get You Down! Join The Workplace Mindfulness Training! We devote much of our time and energy trying to keep up with the fast pace of life, navigate the dynamic changes, live up to expectations and fulfill our dreams. Our to-do lists seem to be never-ending and demands of life seem - [Presentation Design Truths Exposed!](https://www.cbs.com.sg/events/presentation-design-truths-exposed/) - Improve Visual Impact of Presentation Slides! Templates and Diagrams provided in the course for you to take home! In today's business and work environment, every leader, manager and executive is expected to be a good communicator and to make presentations to various stakeholders. This is why you worked hard to gain the necessary skills and - [Become a Remarkable Leader](https://www.cbs.com.sg/events/become-a-remarkable-leader/) - - Discover The Keys To Unlock Your Potential To Lead Stepping up & into that first leadership position is one of the critical stages on a Leader’s development path. It’s a significant personal challenge as the pressure is on from day one; results are required, and task delivery dominates. We quickly realise that success stems - [Anti-money Laundering And Sanctions Requirements In Singapore](https://www.cbs.com.sg/events/anti-money-laundering-sanctions-requirements-singapore/) - Increased scrutiny from the G20 on Money Laundering Practices, changes to the Financial Action Task Force Recommendations, and an increased appetite for sanctions against offending firms have all contributed to increased regulatory burdens being placed on financial services organisations and their employees. This session will give participants an overview of the current risk and liability - [Beyond ‘hello’ – A Practical Guide For Excellence In Customer Care And Loyalty](https://www.cbs.com.sg/events/beyond-hello-a-practical-guide-for-excellence-in-customer-care-and-loyalty/) - Getting and staying in touch with your customers to give them a good customer experience is a skill that every service provider would like to achieve. This would certainly help not only to bring in new customers but to maintain the business. When things turn sour, it is the duty of the service professional to - [Combating Fraud: 360 Degrees In Fraud Risk Management](https://www.cbs.com.sg/events/combating-fraud-360-degrees-fraud-risk-management/) - DO NOT under-estimate how Fraud can hurt your organisation. You may put financial losses aside but you cannot ignore the threat of Fraud. When Fraud is discovered, it confirms that your system is weak and poor integrity amongst your people. When your weak system is managed by so many corrupted people, you will never discover - [Developing Emotional Resilience At Work](https://www.cbs.com.sg/events/developing-emotional-resilience-work/) - - Develop and engage your emotional resilience when faced with difficult times Build Relationships, Influence Others, and Achieve Your Goals We all experience stress and life can throw challenging and difficult things at us when we least expect it. Stress can be debilitating, or it can even be enhancing (What a paradigm shift!). Emotional resilience - [Effective Meeting Minutes Writing – Prepare And Publish Minutes With Perfection](https://www.cbs.com.sg/events/effective-meeting-minutes-writing-prepare-publish-minutes-perfection/) - A good minute-taker is one who possesses a variety of skills. These include being able to summarise and listen effectively during a meeting; writing clearly, concisely and tactfully when translating notes into a set of minutes. As a minute taker, you have an important role in ensuring that organisational facts, issues, follow-up actions and decisions - [Essential Leadership Skills At Work](https://www.cbs.com.sg/events/essential-leadership-skills-work/) - Leadership is about influencing others to achieve organization goals. This is a critical ability regardless of industries and job titles. Once you master the essential leadership skills, you will thrive anywhere. Do you want to bring further success to your career? In this program, you will get instant access to essential leadership skills that will - [Essential Managerial Skills To Be An Effective Team Leader](https://www.cbs.com.sg/events/essential-managerial-skills-effective-team-leader/) - - Creating Leaders of Tomorrow What Managers and Non-Managers Need to Know to Handle Workplace Challenges Leading an effective team is challenging. You have to balance both task requirements and people needs. How to strike a balance requires effort from the leader. If you want to be an effective team leader, this program is for - [Fire The Team Up!](https://www.cbs.com.sg/events/fire-the-team-up/) - - Building High Performance Teams Imagine what your team can be when you are able to fire them up and turn them on! One of the hopes of managers, supervisors and team leaders is to lead a high performance team. This is a team that has clear directions, good leadership, highly engaged team members, high - [Gain Communication Skills To Influence With Confidence Using Nlp](https://www.cbs.com.sg/events/gain-communication-skills-influence-confidence-using-nlp/) - Build Relationships, Influence Others, and Achieve Your Goals In today’s global and competitive world, the only constant is change. For staff to be able to cope with a variety of uncertainty in the future, the ability to effectively build strong relationships with others is imperative in any organization. Participants will learn strategies and tools on - [Influencing Difficult People In The Workplace](https://www.cbs.com.sg/events/influencing-difficult-people-workplace-5/) - Influencing Difficult People in the Workplace Conflict is always present. At home, at work and where we socialize. It can be within ourselves, between people and between groups and organizations. This workshop is designed to equip the participants with the skills necessary to manage difficult people and conflict at their workplace and yet, be an - [Kaizen For Continuous Improvement And Boosting Efficiency At Work](https://www.cbs.com.sg/events/kaizen-continuous-improvement-boosting-efficiency-work/) - Improve workplace efficiency using Kaizen principles - a Japanese term emphasizes continual improvement process at work. Kaizen signifying working smarter together, and developing best practices so that the workers well-being is looked after. The Kaizen journey begins down the road to improvement, a road that is sometimes bumpy and sometimes a superhighway. It is a - [Lead With Impact©](https://www.cbs.com.sg/events/lead-with-impact/) - "The task of the leader is to get his people from where they are to where they have not been." - Henry Kissinger Leadership is all about creating impact. Good leaders influence their people to work in alignment to complete the tasks or achieve the goals. Many managers are skillful task drivers to achieve results - [Managing Upset Customers Constructively And Learning From Service Breakdowns](https://www.cbs.com.sg/events/managing-upset-customers-constructively-and-learning-from-service-breakdowns/) - - Breaking through the old mindset and taking action to delight your customers If you are in the business of dealing with customers, it is your most important duty to build relationship with customers and ensure they are satisfied with the services received. Service providers know that it is never pleasant to handle irate or - [Mastering Managerial And Supervisory Skills](https://www.cbs.com.sg/events/mastering-managerial-supervisory-skills/) - - Modeling, inspiring and getting the best from your people Mastering People-Supervision Skills – Supervising others Supervising and managing others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. When - [Perfect Your Elevator Pitch Through Digital Storytelling (Professional Certification In Digital Storytelling)](https://www.cbs.com.sg/events/perfect-elevator-pitch-digital-storytellingprofessional-certification-digital-storytelling/) - - Storytelling for Anyone Who Needs to Create Awareness and Win Advocates in a Digital Age Leveraging on digital story (video) that will touch your audience and build your brand How do you craft your 30 to 120 second elevator pitch to introduce yourself and your business in a concise, captivating and clear way that - [Powerful Keys To Effective Leadership](https://www.cbs.com.sg/events/powerful-keys-effective-leadership/) - - Enneagram: Bring out the Best in Yourself and Your Team Enneagram is one of the most powerful tools for understanding ourselves and others so as a leader you cannot afford to ignore it. It helps us gain a deeper understanding of human personality and differences between 9 Enneagram types. Thanks to it, you’ll learn - [Standing Out From The Crowd As A Manager – With Mindfulness](https://www.cbs.com.sg/events/standing-crowd-manager-mindfulness/) - "Mindfulness is a state of being fully present, aware of oneself and other people, and sensitive to one's reactions to stressful situations. Leaders who are mindful tend to be more effective in understanding and relating to others, and motivating them toward shared goals. Hence, they become more effective in leadership roles." - William W. George - [Stop Pushing Me Around! – Positive Assertiveness In The Workplace](https://www.cbs.com.sg/events/stop-pushing-around-positive-assertiveness-workplace/) - Many fallaciously equate being assertive to being aggressive. Assertiveness lies between passivity and aggression. Being assertive is standing up for your own personal rights and expressing your beliefs without violating others’ rights. Assertive people influence others in positive ways, are non-judgmental and adopt a proactive rather than a reactive approach. In this workshop, you will - [The Perfect & Stress-less Administrator](https://www.cbs.com.sg/events/perfect-stress-less-administrator/) - Administrative Professionals Day 2024 Administrative Professionals Week (APW) Singapore 2024 – They’re the backbone that keeps the company running. They’re the supermen and superwomen who support our executives. They’re our Administrative Professionals! Join us for this Special Day! An efficient office is often commented on or given due praise. An inefficient office can cause the - [Turn Your Fear Into F.I.R.E: How To Boost Your Self-confidence For Success At Work And In Life](https://www.cbs.com.sg/events/turn-fear-f-r-e-boost-self-confidence-success-work-life/) - Fear Is Power: Turn Your Fears Into Success ! Is fear holding you back from reaching your full potential in your life and work? Do you tend to doubt your abilities to achieve your ambitions and dreams? Would you like to bring out the confident, composed and charismatic person within? If your response to any - [Creating Dynamic and Insightful Dashboard with Excel](https://www.cbs.com.sg/events/creating-dynamic-and-insightful-dashboard-with-excel/) - Dashboards is a very powerful tool that enable a user to quickly make sense of the raw data by presenting them in visually colorful charts and tables. It also gives valuable insights into the key performance indicators (KPIs) of the business. The most important aspect of dashboards is it is highly interactive where the user - [Turning Customer Dissatisfaction Into Opportunities For Better Relationship](https://www.cbs.com.sg/events/turning-customer-dissatisfaction-into-opportunities-for-better-relationship/) - The Next Level: Customer Service Recovery In Complaints Handling This one-day course teaches service providers how to manage difficult customer situations more effectively that work towards joint problem-solving/agreement. If a customer is unhappy, he or she will voice their complaint. In this course, we share how you can track, monitor and categorize customer complaints. How - [Power of Self-Branding - Find the best positioning of your strength](https://www.cbs.com.sg/events/power-of-self-branding-find-the-best-positioning-of-your-strength/) - The 1-day program promises participants new perspectives towards how one could discover their own unique selling positioning to enhance their career options and personal life. Elevate your life and career starting now! Creating a great personal brand is the secret to lasting differentiation in today's over-crowed and over-communicated marketplace. Elon Musk's name is almost as - [Creative & Innovative Problem-Solving using Design Thinking Methodology](https://www.cbs.com.sg/events/creative-innovative-problem-solving-using-design-thinking-methodology/) - Design Thinking for Effective Problem Solving and Strategic Innovation As the customers increasingly demand increasing personalization of the products and services they receive; businesses must adopt effective ways to develop and deliver differentiating user experience in products and services to stay relevant & profitable in a highly competitive market. The need for improved user experience - [Kaizen For Continuous Improvement And Boosting Efficiency At Work](https://www.cbs.com.sg/events/kaizen-for-continuous-improvement-and-boosting-efficiency-at-work/) - Kaizen Suggestions System – A Collaborative Problem Solving & Continuous Improvement Technique Improve workplace efficiency using Kaizen principles – a Japanese term emphasizes continual improvement process at work. Toyota is known for highest quality & lowest price. In its 80 years of existence, Toyota never made a loss and never retrenched its workforce. Toyota’s secret - [Storification Skills](https://www.cbs.com.sg/events/storification-skills/) - Storify Your Content, Amplify Your Presence! Engage to Be Heard! Use Story to cut through the clutter, noise & distractions when presenting remotely Brains love stories. They connect people with new ideas, engage them to explore, and move us to take action. Stories help drive decisions. They engage at deep, emotional levels, and it’s those - [Microsoft Excel Pivot Table In-Depth](https://www.cbs.com.sg/events/microsoft-excel-pivot-table-in-depth/) - Excel’s most powerful analytical tool is the PivotTable. In this course, you’ll be taught how to leverage PivotTables to summarize, sort, count, and chart your data in Microsoft Excel. This course shows you how to navigate the complexity of PivotTables while taking advantage of their power. You will learn how to build PivotTables from single - [Microsoft Word Tips, Tricks And Techniques](https://www.cbs.com.sg/events/microsoft-word-tips-tricks-and-techniques/) - Explore Word’s top tools and undiscovered features and apply them in a business or real-world setting Smarter, Save Time and Increase Productivity Despite the many alternatives that are out there, Microsoft Word remains one of the most popular word processors available. Such a popular tool should be easy to master, right? But no – there - [Microsoft PowerPoint Tips, Tricks And Techniques](https://www.cbs.com.sg/events/microsoft-powerpoint-tips-tricks-and-techniques/) - Create Your Presentations and Slideshows Easier, Smarter and Faster! Smarter, Save Time and Increase Productivity Have you ever thought of the following? Why my presentation cannot cover the entire screen when running a slide show? How to control the presentation without going through sequential slides? How to place the company logo to all slides without - [Create Fill in Form in Word](https://www.cbs.com.sg/events/create-fill-in-form-in-word/) - Create Fill-in Form in Word & Import Form Data from Excel - Make a Fillable Form in Word & Collect Data the Easy Way Do you create your own forms? How convenient do you find Microsoft Word as compared to the more popular Google Forms or many other online alternatives? This course is designed for - [Design Intuitive Infographics Like a Pro with Microsoft PowerPoint](https://www.cbs.com.sg/events/design-intuitive-infographics-like-a-pro-with-microsoft-powerpoint/) - Creating Impactful Infographics to Capture Your Audience ! In our present day and age, infographics are the de-facto method of communicating information to audiences in a visual format and are present in many formats ranging from bus-stop ads, social media content, app interfaces, and more. Understanding how to create Infographics enables you to unlock a - [Essential Skills for New Managers and Supervisors to Stand Out](https://www.cbs.com.sg/events/essential-skills-for-new-managers-and-supervisors-to-stand-out/) - High Impact Supervisor & Manager Skills for New Manager Managing a team is a different responsibility compared to being an individual contributor which you did well previously. Making this transition can be daunting to many. The skills of a great individual contributor may not be the same as the skills required of an effective manager. - [STAND UP FOR YOURSELF: DEVELOPING CONFIDENCE AND ASSERTIVENESS](https://www.cbs.com.sg/events/stand-up-for-yourself-developing-confidence-and-assertiveness/) - The Assertive Edge: Confidence-Building Strategies for Success While you may have the competence, skills, and desire to succeed on the job, you may not get the recognition, compensation, and opportunities you deserve. Having technical and people skills is not enough to get ahead – the rewards go to those who are confident and assertive. Think - [Data Management & Reporting](https://www.cbs.com.sg/events/data-management-reporting/) - Transforming Data into Actionable Insights In the sea of data that flows through an organization—every purchase order, paycheck, invoice, and operations report—lies hidden insights crucial to steering business strategy. Yet, this data often resides in granular, unsummarized forms, making the task of harnessing it for decision-making daunting and resource-intensive. Imagine the man-hours spent, the frustration - [The Human Zoo - Handling Tough People in the Workplace Jungle](https://www.cbs.com.sg/events/human-zoo-handling-tough-people-in-the-workplace-jungle/) - Navigate the complex "human zoo" of your office with confidence. This one-day workshop provides the essential tools to understand diverse personality types, improve communication, and turn workplace conflict into team harmony. Learn to lead your team like a pro—sign up today! - [Decision Quality: Your Gut Is Not Your Strategy](https://www.cbs.com.sg/events/decision-quality-your-gut-is-not-your-strategy/) - Are you tired of second-guessing your administrative or staffing decisions? As an executive or manager, your judgment is your most valuable asset — and your greatest vulnerability. Every strategic choice you make carries immense weight upstream, yet most people operate on intuition, flawed data, and hidden biases they don't even recognise. The cost? Missed - [Email Excellence with AI: Writing Clear and Effective Workplace Messages](https://www.cbs.com.sg/events/email-excellence-with-ai-writing-clear-and-effective-workplace-messages/) - Email remains a core workplace communication tool, yet poorly written messages often cause confusion, delays, and unnecessary back-and-forth. This full-day, hands-on workshop equips participants with practical techniques to write emails that are clear, concise, and professional. Participants learn how to structure messages effectively, apply modern email etiquette, and manage tone in everyday workplace situations. In - [Building AI Agents: From Automation Promise to Agentic Reality](https://www.cbs.com.sg/events/building-ai-agents-from-automation-promise-to-agentic-reality/) - McKinsey predicted that Generative AI would automate 30% of the work we do by 2030. We're now well into that timeline — and it's not happening. Not because AI isn't capable, but because the way most professionals use AI today is fundamentally wrong. They treat it as a chat window, not as a workforce. This - [Learn AI Fast: Prompting, Use Cases & Building AI Agents](https://www.cbs.com.sg/events/learn-ai-fast-prompting-use-cases-building-ai-agents/) - From Prompting to Personal Productivity Agents In the rapidly evolving landscape of 2026, simply "chatting" with AI is no longer enough. Professionals must now move toward Agentic AI—building digital "employees" that can execute workflows, follow complex instructions, and operate autonomously to save hours of manual labor. This one-day intensive workshop takes you from the fundamentals - [AI Creator's Solution: Vibe Coding from Concept to Product](https://www.cbs.com.sg/events/ai-creators-solution-vibe-coding-from-concept-to-product/) - This hands-on course introduces the synergy of Generative AI and "Vibe Coding" to accelerate product development, rapidly building web applications. You will learn to transform a basic idea into a validated concept, generate functional, production-ready product solution without writing a single line of codes yourself, complete with professional assets, and master debugging AI-driven solutions. We will - [Top 10 AI Tools for Work Productivity: Claude, ChatGPT, Gemini, Microsoft Copilot …](https://www.cbs.com.sg/events/top-10-ai-tools-for-work-productivity-claude-chatgpt-gemini-microsoft-copilot/) - Doing More in Less Time with Today’s Leading AI Assistants This intensive one-day, hands-on workshop equips executives and professionals to get measurably more done with today’s four leading AI assistants — Claude, ChatGPT, Gemini and Microsoft Copilot. Rather than treating each tool as a novelty, participants learn a simple, repeatable working method: choosing the right - [The Psychology of Body Language: Reading Nonverbal Clues](https://www.cbs.com.sg/events/the-psychology-of-body-language-reading-nonverbal-clues/) - Body language is the unspoken truth behind every interaction. Understanding why people behave a certain way in sales, negotiations, leadership, law enforcement, or personal relationships gives you an undeniable advantage. This program dives deep into the psychology behind body language, teaching participants how to read, interpret, and respond confidently. Beyond professional interactions, this course also - [Master Microsoft Copilot: Supercharge Your Productivity with AI](https://www.cbs.com.sg/events/master-microsoft-copilot-supercharge-your-productivity-with-ai/) - In today's fast-paced professional landscape, efficiency and streamlined workflows are paramount. This comprehensive course is tailored to equip participants with the expertise to harness the power of Microsoft Copilot, a cutting-edge AI assistant seamlessly integrated into Microsoft 365 applications. Through a blend of theoretical insights and hands-on practice, learners will discover how Microsoft Copilot can - [AI-Powered Excel: Harness AI for Maximum Productivity](https://www.cbs.com.sg/events/ai-powered-excel-harness-ai-for-maximum-productivity/) - In today's data-driven world, the integration of AI tools within Microsoft Excel is transforming the way professionals work, automating processes, and driving data driven decision-making. This hands-on workshop empowers participants to unlock the full potential of AI-powered Excel, seamlessly combined with external platforms like ChatGPT, to streamline workflows and elevate productivity. This course is designed - [Speaking Off the Cuff](https://www.cbs.com.sg/events/speaking-off-the-cuff/) - Do you freeze up or panic when asked to speak on the spot? Being unexpectedly called upon to address a group, respond to questions, or share your views without warning can be unsettling for anyone. Can you handle a social conversation, even on topics you’re not familiar with? Those who speak confidently, intelligently, and persuasively - [Inside the Criminal and Terrorist Mind: Applied Criminal and Forensic Psychology for Modern Law Enforcement](https://www.cbs.com.sg/events/inside-the-criminal-and-terrorist-mind-applied-criminal-and-forensic-psychology-for-modern-law-enforcement/) - Understanding Offender Psychology to Anticipate, Prevent, and Respond This course is a highly immersive 2-day professional training designed for law enforcement and public safety and security practitioners seeking to strengthen their analytical and decision-making capabilities. Grounded in criminology, criminal and forensic psychology, this course examines why individuals offend, escalate, radicalise, and persist in crime, and - [Psychological First Aid (PFA): Supporting Mental Wellness in Times of Distress and Crisis](https://www.cbs.com.sg/events/psychological-first-aid-pfa-supporting-mental-wellness-in-times-of-distress-and-crisis/) - Must-Have Tools and Skills for Psychological First Aid Success: Empowering You to Respond Effectively in Times of Mental Health Crisis Welcome to Psychological First Aid (PFA) for Mental Wellness, a practical one-day training designed to equip you with essential tools and skills to support adults experiencing distress in personal, workplace, or crisis situations—whether man-made or - [Master the Most Powerful AI Problem-Solving Toolkit - Operational Excellence with AI](https://www.cbs.com.sg/events/master-the-most-powerful-ai-problem-solving-toolkit/) - Hands-On Training with Gemini 3.0, NotebookLM, Canvas, Nano Banana & Veo Master the Gemini AI Problem-Solving Toolkit Operational Excellence Using Gemini AI - Problem-Solving & Workflow Automation Let's be honest – the work never stops. Policy research, public communications, briefing papers, training materials, citizen engagement... the list goes on. And somehow, it all needs to - [Work Smarter with Microsoft 365 Copilot: A Practical AI Workshop](https://www.cbs.com.sg/events/work-smarter-with-microsoft-365-copilot-a-practical-ai-workshop/) - Essential Microsoft 365 Copilot Skills for Working Professionals in the Age of AI Note: Some hands-on activities may be limited due to corporate laptop restrictions. Step-by-step guidance and screenshots will be provided. Participants are encouraged to bring a laptop with a Microsoft 365 Copilot license for full practical experience; otherwise, the session can be attended - [Power BI Basics: The AI-Enhanced Way to Analyse Data](https://www.cbs.com.sg/events/power-bi-basics-the-ai-enhanced-way-to-analyse-data/) - Power BI Basics: Smarter Insights with AI Essential Power BI Skills for Working Professionals in the Age of AI Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This one-day practical workshop equips participants with the essential skills to build business-ready reports and dashboards using Microsoft Power BI, enhanced with - [Prompt Engineering Made Practical: Smarter Prompts, Better Outputs](https://www.cbs.com.sg/events/prompt-engineering-made-practical-smarter-prompts-better-outputs/) - Prompt Engineering Made Practical: From Theory to Real AI Results - A Hands-On AI Session Essential Prompt Engineering Skills for Working Professionals in the Age of AI Today’s professionals are increasingly expected to leverage Generative AI tools such as ChatGPT, Copilot, and Gemini to enhance productivity, decision-making, and business outcomes. This one-day practical workshop equips - [The Future of Wellbeing: From Stress to Elevated Living in the Age of AI](https://www.cbs.com.sg/events/the-future-of-wellbeing-from-stress-to-elevated-living-in-the-age-of-ai/) - Master Your Mental Wellness: From Survival Mode to a Thriving State “Your state shapes your thinking, your decisions, and ultimately your results.” In today’s fast-paced, AI-driven world, professionals are not only expected to perform at higher levels—but also to adapt, respond, and make decisions in an environment of constant change and information overload. While AI - [Create Insightful & Interactive AI Presentations with GAMMA](https://www.cbs.com.sg/events/create-insightful-interactive-ai-presentations-with-gamma/) - What if you could turn raw ideas into polished, professional presentations — without spending hours or days formatting slides? In today’s fast-paced, AI-driven workplace, presentation creation is no longer just about design — it’s about structuring ideas clearly, communicating with precision, and delivering impact at speed. This fast-paced, hands-on workshop shows you how to build - [Modern Data Analytics: Driving Insights with Excel, Power BI, Python & AI (2 day)](https://www.cbs.com.sg/events/modern-data-analytics-driving-insights-with-excel-power-bi-python-ai-2-day/) - Mastering the Modern Analytics Stack for Working Professionals Today’s professionals are expected to transform raw data into actionable insights quickly and effectively. This comprehensive two-day practical workshop equips participants with a "Full-Stack" approach to data, moving beyond basics to master sophisticated automation and predictive workflows. Course Requirement: Learners are required to bring a Wi-Fi-enabled laptop - [Using AI to Comprehend a Project, Create Business Presentations & Reports more efficient](https://www.cbs.com.sg/events/using-ai-to-comprehend-a-project-create-business-presentations-reports-more-efficient/) - Accelerating Research, Synthesis, and Professional Output In a fast-moving business environment, the ability to rapidly digest complex information and turn it into professional communication is a critical advantage. This one-day practical workshop equips participants with AI-driven techniques to research new topics instantly, summarize lengthy documents, and generate high-impact business presentations and reports in a fraction - [Mastering Power BI with AI: Smarter Reports, Dashboards & Automated Insights (2 day)](https://www.cbs.com.sg/events/mastering-power-bi-with-ai-smarter-reports-dashboards-automated-insights-2-day/) - High-Performance Analytics for the Modern Executive In the age of AI, the ability to build static reports is no longer enough. Professionals must now leverage artificial intelligence to accelerate data cleaning, automate complex calculations, and uncover hidden trends instantly. This two-day practical workshop transforms how you use AI and interact with Microsoft Power BI. You - [Future-Proof Your Work with AI: Become a Google Gemini AI Power User](https://www.cbs.com.sg/events/future-proof-your-work-with-ai-become-a-google-gemini-ai-power-user/) - Tired of feeling overwhelmed by endless tasks and the constant pressure to do more with less? Imagine having a powerful AI assistant that anticipates your needs, streamlines your workflow, and helps you achieve more in less time. In an increasingly AI-driven world, mastering AI tools like Google Gemini is no longer a luxury – it's - [Generative AI Tools Every Office Administrator Must Know](https://www.cbs.com.sg/events/generative-ai-tools-every-office-administrator-must-know/) - AI Made Easy: Generative Tools for Smarter Office Administration Admin and ops professionals are the invisible backbone of every high-functioning team — but their workflows are often invisible too. From wrangling updates across departments, preparing reports with scattered data, and managing records and logistics across platforms, administrative work is filled with repetitive friction and low-visibility - [Building Positive Safety Culture: Fostering a Positive Safety-Driven Operational Workplace](https://www.cbs.com.sg/events/building-positive-safety-culture-fostering-a-positive-safety-driven-operational-workplace/) - Gain insights into the latest approaches for analyzing safety culture and fostering a positive safety culture. Many safety professionals are exploring ways to analyze and measure safety culture. Numerous safety experts have written about and proposed methods for assessing and fostering a positive safety culture, which can be accessed through the internet and various libraries - [Social Smarts for the Modern Professional: Presence, Poise & Confidence](https://www.cbs.com.sg/events/social-smarts-for-the-modern-professional-presence-poise-confidence/) - Building Confidence and Professional Presence in Everyday Situations Etiquette isn’t about being perfect or formal - it’s about being aware, respectful, and confident wherever you go. In today’s fast-moving and informal work environment, many professionals were never taught the unspoken rules of business and social etiquette - yet these rules continue to shape impressions, trust, - [The Influence Architecture Workshop](https://www.cbs.com.sg/events/the-influence-architecture-workshop/) - Building Bridges from Resistance to Results In a world saturated with information and competing priorities, the ability to influence without authority has become the defining skill of exceptional leaders. This isn't about manipulation or coercion—it's about understanding the invisible architecture of human decision-making and learning to design conversations that create genuine buy-in. The Influence Architecture - [Cybersecurity in Your Pocket: Outsmart Deepfakes, Scams & AI Threats](https://www.cbs.com.sg/events/cybersecurity-in-your-pocket-outsmart-deepfakes-scams-ai-threats/) - Defend Your Digital Life: Mobile & AI-Era Cybersecurity Essentials This thorough cybersecurity training course is designed to provide you with the knowledge and tools you need to navigate the ever-changing environment of cyber threats. In today’s digital age, cyber threats, crimes, and attacks are on the rise, affecting both individuals and businesses. This course will - [Python Basics, Powered by AI: Learn Smarter, Code Faster for Beginners](https://www.cbs.com.sg/events/python-basics-powered-by-ai-learn-smarter-code-faster-for-beginners/) - This course introduces programming concepts and hands-on activities to learners who have no or little experience as programmers. Python is easy to learn. This course will cover simple logic, programming flow, and the use of variables. It will introduce learners to the fundamental of programming and computational thinking skills. The course culminates in a series - [Build AI Tools for Daily Use: Apps and Assistants to Automate and Boost Your Productivity](https://www.cbs.com.sg/events/build-ai-tools-for-daily-use-apps-and-assistants-to-automate-and-boost-your-productivity/) - AI Power-Up: Build Custom Apps to Work Smarter & Faster Are you ready to dive into the future of Artificial Intelligence? This immersive, hands-on course empowers you with the practical skills to design, build, and deploy AI-driven applications that elevate your productivity, streamline workflows, and boost business efficiency. Harness the power of intuitive AI - [Behavioral Safety in Practice - Utilizing Safety Psychology in Behavioral Safety Management](https://www.cbs.com.sg/events/behavioral-safety-in-practice-utilizing-safety-psychology-in-behavioral-safety-management/) - Get the latest philosophy and practical approach of behavioral safety and apply to your existing health and safety management system. Why Behavioral Safety? Why do highly trained workers still take unsafe shortcuts? The answer often lies not in lack of knowledge, but in human behavior. Behavioral Safety in Practice dives deep into the psychology behind - [Generations at Work: Breaking Barriers, Bridging the Gap](https://www.cbs.com.sg/events/generations-at-work-breaking-barriers-bridging-the-gap/) - Bridging Generations: Building Harmony at Work In today’s fast-paced and ever-evolving workplace, we are more generationally diverse than ever before. From Baby Boomers to Gen Z, each generation brings a unique blend of values, communication styles, and work ethics—shaped by the social, economic, and technological changes of their time. This workshop is not about labels - [Psychological Safety at Work: Build Bold, Creative, and Collaborative Teams](https://www.cbs.com.sg/events/psychological-safety-at-work-build-bold-creative-and-collaborative-teams/) - Building Psychological Safety for Creative and Innovative Teams "Do you want to empower your team and build a more inclusive, collaborative, and innovative culture—where everyone feels safe to learn, grow, and contribute their best?" What is Psychological Safety? Psychological safety is a belief that one will not be punished or humiliated for speaking up with - [Active Listening for Leaders: Building Trust, Connection, and Influence](https://www.cbs.com.sg/events/active-listening-for-leaders-building-trust-connection-and-influence/) - Effective leadership today is less about authority and more about connection - especially in fast-paced workplaces and when engaging younger generations who value being heard and understood. Yet many leaders listen without fully understanding, leading to misalignment, disengagement, and avoidable conflict. This one-day practical workshop builds essential active listening skills that strengthen trust, communication, and - [Executive & Personal Assistant Mastery: Communication, EQ & AI Tools Skills for the Age of AI](https://www.cbs.com.sg/events/executive-personal-assistant-mastery-communication-eq-ai-tools-skills-for-the-age-of-ai/) - Essential Skills in the Age of AI for Executive Assistants, Secretaries and Personal Assistants Today’s Executive and Personal Assistants are no longer just task managers - they are trusted partners, gatekeepers, and communication anchors for leaders and teams. This one-day practical workshop equips EAs and PAs with advanced communication skills, emotional intelligence (EQ), and AI-enabled - [Stronger Business Writing with AI - Proposals, Briefings & Reports Made Better with Generative AI](https://www.cbs.com.sg/events/stronger-business-writing-with-ai-proposals-briefings-reports-made-better-with-generative-ai/) - AI-Powered Business Writing - Writing with AI Confidence Clear writing supports good governance, sound decision-making, and public trust. Leaders and officers are often required to produce proposals, briefings, and reports under tight timelines, complex constraints, and high accountability. This one-day practical workshop equips participants with the skills to use Generative AI as a decision-support and - [ASIAN CONFERENCE ON APPLIED PSYCHOLOGY 2025: Mental Health and Well-being in a Diverse, Connected World.](https://www.cbs.com.sg/events/asian-conference-on-applied-psychology-2025-mental-health-and-well-being-in-a-diverse-connected-world/) - Centre For Behavioral Science Strategic Conference Partner – EAST ASIA RESEACH ACAP 2025: ASIAN CONFERENCE ON APPLIED PSYCHOLOGY aims to bring together leading researchers, post-graduates, academicians, and psychology practitioners to exchange and share unique insights and research results on all aspects of Applied Psychology. 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