Course Information
| Date | 19 Apr 2017, Wed |
| Time | 9am - 5pm |
| Venue | Royal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified) |
| Fee | S$ 500 (Nett) S$ 300 (After PIC Grant of 40%) |
| Contact | Jaslyn 9767 9686 / 6278 9785 jaslyn@cbsgroup.com.sg |
 | Register |
Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.
Companies can claim 400% tax deductions or 40% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.
Terms and Conditions apply.
For more information, please check out IRAS website here
Secrets to Persuasive Communication
- Learn how to get a "Yes" response in people
INTRODUCTION
In general we don’t get what we want by lying down, screaming hysterically and drumming our heels on the floor. The Art of Persuasion involves a more subtle process in which we consciously seek to establish rapport with the persons we are trying to persuade. Those people who are interested in other people find easy to build rapport, but these skills can also be learned. This workshop will teach you to some simple techniques, which will help you to do so. The art of persuasion, of influencing the people around you, is a vital skill in the workplace, without it you will be simply ineffective. Sure you can get people to do what you want by exercising your authority, and bend people to your iron will by coercion or manipulation, but at the cost of trust and long-term co-operation. Today businesses are run largely by cross-functional teams of peers and populated by baby boomers that show little tolerance for unquestioned authority. Work today gets done in an environment where people don’t just ask ‘what should I do?’, but ‘why should I do it?’ To answer this ‘why’ question effectively is to persuade. What separate the master persuaders from the rest it’s that they have an ability to understand what is going on in the other person’s head. More and more researches confirm that both in our working and personal lives it is persuasive skills that separate those who succeed from those struggling.
OBJECTIVES
- You can learn the art of getting people to do something they wouldn’t ordinarily do if you were not able to ask in a certain way.
- You can also learn why often executives/managers fail at persuasion by continuing make the same mistakes.
- You can easily understand essential steps, principles and techniques you need to master in order to become a skilful persuader.
- You have a great opportunity to know better yourself and others in just one day.
- You can learn how to make your life easier by applying the art of persuasion.
OUTLINES
- Understand the power of persuasion.
- Learn the 4 essential steps of persuasion.
- Apprehend why listening skill is so crucial in the art of persuasion.
- Understand how to say the right thing at the right time, can improve skills in influencing other people.
- Acquire the fundamental principles to influence, even those ‘difficult people’.
- Practice persuasion techniques.
- Understand how you and others represent things in a different way.
WHO SHOULD PARTICIPATE?
A must attend for people who want to become more adaptable communicators and use this skill to enhance their interpersonal communication at work and in their personal lives
TESTIMONIALS
“Leonardo is sincere open and honest in his delivery. A truly enjoyable and inspirational workshop.”
– Manager, Resort World Singapore
“Love the interactions we had in the class. Leonardo’s personal stories and experiences added much colour & richness to the class.”
– Director, National Institute of Education
“Interesting and Rewarding Course!”
– Manager, MCC Land
“The course enables me to relate to my work environment and how to effectively manage my staff.”
– Manager, MCC Land
“Very good presentation and engagement by Leonardo Talpo. Great course!”
– Lecturer, Republic Polytechnic
“Very Insightful, let me know more about myself and how I can improve my leadership skills. I would definitely benefit from this course, applying what I had learnt.”
– Lecturer, Republic Polytechnic
“Very Insightful, Leonardo is able to engage the audience and help them analyse the barriers on communication. It goes deep enough to allow the participants to search their own thinking and make good changes to unhealthy habits. The practical presentations and demonstration are very helpful in learning the new concepts.”
– Team Leader, Ministry of Health
ABOUT THE TRAINER
LEONARDO TALPO
MSocSc (Counselling)
NLP Master Practitioner
Leonardo is an energetic Training Facilitator, Relationships Counsellor & Personal Coach whose sense of humour together with his relaxed and confident style can be of real inspiration to his clients and audiences.
In the corporate environment he is an expert in the area of ‘Communication-Relationships at Work’ & ‘Emotional Competence’. He brings to his clients his creativity and experience in the business world, blended with the wisdom and experience gained through his own life challenges and his several studies in the area of human development.
By combining his knowledge in Psychology, Counselling and NLP coaching techniques, together with his long term business experience in the corporate world, Leonardo has the capacity to help people, business executives and companies to create solutions to today’s challenges of retention, recruitment, work-life balance, stress, relationship conflict and burnout. Leonardo’s passion is to promote cultures where individuals thrive to be efficient and productive, while taking care of their health and wellbeing.
Leonardo has twenty years of professional experience as a senior executive in the corporate business. A native Italian, he has lived in Singapore since 1995, and traveled extensively for business in Asia-Pacific, the Middle East and Europe. Through his international exposure, he has developed a deep understanding of several cultures, becoming a real expert in multiculturalism.
Leonardo has trained people from:
NUS – National University of Singapore;
The Esplanade;
RC Hotels Pte Ltd;
SMU – Singapore Management University;
EMA (Energy-Market-Authority) Singapore;
Nanyang Polytechnic;
Quintiles East Asia Pte Ltd;
Sanofi-Aventis Singapore Pte Ltd;
Singapore Prison Service;
Seagate Technology International;
Apple Computer Singapore;
Bovis Lend Lease Asia;
National Heritage Board;
Republic Polytechnic;
McGraw-Hill Education (Asia);
Singapore Technologies Kinetics Ltd;
DSO National Laboratories;
Keppel FELS Ltd;
Visentic Solutions Pte Ltd;
Caterpillar Asia;
Cosmos Chemical (S) Co Pte Ltd – Singapore;
JTC Corporation Singapore;
Mitsui & Co. (Asia Pacific) Pte Ltd;
DHL In-House Consulting;
OUB Bank;
NTUC;
Philips;
Reuters Singapore;
Rider Levett Bucknall – Singapore;
Siemens Medical Instruments;
Philip Morris Singapore Pte Ltd;
SMRT Taxi;
SIM – Singapore Institute of Management; Singapore Customs;
DMG Singapore;
DBS Bank;
Total Oil Asia Pacific Pte Ltd;
Zuellig Pharma Singapore;
Lantiq Asia Pacific Pte Ltd.;
SingTel – Singapore
