Course Information

Date11 May 2018, Fri
Time9:00 AM - 5:00 PM
VenueRoyal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified)
FeeS$ 500 (Nett)
9767 9686 / 6278 9785

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.


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May 2018

Produce Your Email Content Fast

Dynamic Strategies to Write Persuasive and Informative Messages Quickly and Accurately Without Procrastinating


When it comes to email response times, “The expectation has gotten worse because of this availability at our fingertips,” says Aye Moah, chief of product and cofounder of Boomerang.

When people can respond immediately, it raises the question of exactly how long it’s okay to wait to respond to an email. The sad truth from analyses of millions of emails is that people do expect swifter responses. Other research has found similar numbers. A paper from researchers at the University of Southern California’s Viterbi School of Engineering found that the most common email response time is two minutes. Half of responders in this study responded in just under an hour. About 90% of people who were going to respond did so within a day or two.

In general, the cause for writing slow is premature fussing. Many professionals fear putting their thoughts and feelings into print. Yet, far too many people just throw words out on the assumption that those reading it will be able to make sense of out of it. As a professional, you cannot make this assumption as your whole business depends on the way you communicate your message.

To be on the competitive edge of this rapidly evolving business world is to learn how to speed write email messages. In this comprehensive one-day workshop you will learn how you can achieve this.



By the end of the workshop you will be able to:

  • Apply the 4-stage writing process to achieve concreteness
  • Revise content for clarity and tone
  • Summarize ideas to produce short and impactful subject lines
  • Tailor your message to fit your audience
  • Write opening and closing lines within a few minutes
  • Use quick and easy editing strategies to avoid embarrassing mistakes
  • Acquire a painless method to remember and apply the 12 tenses
  • Demonstrate Emotional Intelligence while saying “No” or sending a negative message
  • Write persuasive and informative messages fast without procrastinating



The writing process

  • Break up your work into 4 stages
  • Brainstorm for ideas
  • Two different structures for writing
  • Craft sentences with confidence


  • Analyze for clarity and coherence
  • Tone to match purpose
  • Being polite yet assertive

Impactful subject lines to increase open rates

  • Attracting readers with Subject Lines
  • Summarizing your message in one Line
  • One subject at a Time
  • Yelling
  • What’s In It For Me?
  • Reference Location
  • Use Questions

Easy strategies to begin and close an email

  • Quick and Friendly Opening Lines
  • Phrases for Closing

Quick editing tips

  • The 12 tenses at one blow
  • Accuracy in time
  • Simple past vs past perfect tenses
  • Concise and concrete sentences
  • Use modern business English

Overcome procrastination

  • Time yourself
  • Don’t edit as you go
  • Don’t wait for inspiration
  • Write a persuasive message fast



This workshop is highly relevant for those who want to write and respond to emails in double quick time. It is also suitable for those who want to know the different structures of writing emails and how to start and end messages fast.



This is an action-oriented workshop encompassing analysis of writing samples, writing tasks, group discussions and activities. Participants will be continuously challenged and checked to measure their ability to write emails fast.



This hands-on workshop taught me how to write agendas and minutes with accuracy and clarity. Good job Sandra!

Sherman Tan. ICA

Not only did I learn to write correctly, I learned to double the speed of my proofreading. The best part is that I am still able to produce accurate and clear reports during my practice sessions in the workshop. I am very satisfied especially with the immediate results! A very knowledgeable trainer.

Mellissa Ava Lee. Nanyang Institute of Technology

The trainer used a step-by-step approach to teach us how to organize out thoughts and the different ways to structure sentences clearly, logically and concisely. A very patient trainer who slowed down every time to explain whatever questions that were put forward. Thank you very much Sandra Daniel for all your guidance. I learnt a lot from you.

Alvin Song. Singapore Police Force



Sandra Daniel is an ACTA-Certified trainer and holds a Master in Science (Training and Development) from University of Leicester. She is a dynamic and entertaining speaker in areas of communication and speed reading.

As a corporate trainer, she has been guiding various statutory boards, government-based organizations and private business enterprises in recognizing opportunities to function proficiently in competitive environments. Some of her workshops and public seminars include clients from diverse industries namely Citibank, State Courts, Singapore Police Force, Singapore Prisons, Singapore National Employers Federation, Singapore Tourism Board, Ministry of Home Affairs, Kreuz Subsea Technologies Pte Ltd, Ministry of Home Affairs, Lonpac Insurance Bhd, Ministry of Manpower, Singapore General Hospital, Housing & Development Board, Land Transport Authority, Central Provident Funds Board, Bax Global, Lex Travel, Hilton Hotel and Singapore Polytechnic, Republic Polytechnic and Ngee Ann Polytechnic.

Apart from being a corporate trainer, Sandra is an adjunct lecturer with the following universities: Singapore Institute of Technology, UniSIM, University of Munich, and University of Liverpool. She designs, develops and lectures topics on Speed Reading and Critical Thinking for Academic and Work Success, Negotiation and Relationship Management, Sun Tze Art of War Conflict Resolution, Crisis Communication, Integrated Thinking for Problem Solving and Decision Making, Research Methodologies, Emotional and Social Intelligence to Communicate Effectively and Transformational Leadership Skills.

Besides lecturing Sandra is also a courseware developer for speed reading from the following Universities:
TUM (Asia) German Institute of Technology
University of Glasgow
Singapore Institute of Technology
University of Liverpool
University of Manchester
University of Newcastle

Sandra regularly contributes articles on management and communication skills as well as effective learning strategies to Straits Times Recruit. To date, Sandra authored and co-authored several books namely, How to Think Critically with Sun Tzu Art of War Stratagems, Impactful Academic Writing, Extremely Busy People’s Guide to Read Faster and Memorize Better and Think Clearer.

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