Improve workplace efficiency using Kaizen principles – a Japanese term emphasizes continual improvement process at work.
Kaizen signifying working smarter together, and developing best practices so that the workers well-being is looked after.
The Kaizen journey begins down the road to improvement, a road that is sometimes bumpy and sometimes a superhighway. It is a road that never ends. It is never dull or unchallenging. It is exciting, enlightening and most of all fun! It’s a chance to do things in ways that are new to many people. It’s a chance for everyone to be recognized, to contribute and to excel.
In the past one of the complaints heard universally throughout companies is that “No one ever listens to me when I try to tell them how to fix something.” Or “Management thinks we’re all a bunch of dummies, and aren’t smart enough to make good decisions.” Can it be any wonder that workers aren’t too eager to submit improvement suggestions when they know they will never be implemented? Kaizen changes the paradigms of management to solicit contributions and suggestions and to implement them while the enthusiasm is high and the critiques haven’t had time to object.
You can also apply Kaizen concepts to achieve your personal goals whatever they might be!
- Reducing costs-by offering little rewards
- Increase & Boost quality-by reducing mistakes
- Managing different kinds of people, from tough bosses and listless workers to stubborn clients and fussy customers.
- Boost staff morale and productivity
- Implement big ideas through small but steady actions
Learn now Kaizen can not only enrich peoples’ lives at all levels within an organization, but also bring very tangible results in increased production and productivity.
- Understand the concepts and implementation of Kaizen
- Have a working knowledge of the 3 legs supporting continuous improvement
- Enhance their awareness of wastes reduction
- Increase employee participation in problem solving
- Implement the many step-by-step measures in various Kaizen activities
- Use Kaizen to support tangible improvement and link to Value Stream Mapping
Understanding Kaizen tools and techniques – The Small-Step Step Solution for You and Your Company
- Introduction to Kaizen
- A look at Kaizen : introduction and concept
- 2 elements of Kaizen
- implementation benefits
- the 3 supporting “legs” of Kaizen: Waste reduction, 5S, Standardization
- LEG 1: Waste Reduction and the Just In Time System
- Introduction
- How do you practise JIT
- The 7 wastes
- Visible control
- The application in organization
- LEG 2: 5S
- why 5S and what is it
- the benefits of 5S implementation
- the 5 elements of 5S
- tools for managing 5S
- LEG 3: Standardization
- Introduction : What is Standardization?
- Key Features
- Case Study
- Employee Involvement: improvement and problem solving
- Types of involvement
- Suggestion programs & QCC
- What is QCC?
- QCC & 7 QC Tools
- What is Stopping Employees from participating actively
- Concept of Empowerment
The course will be delivering through a combination of Metaphoric and Learning-By-Doing approach, where as the participants will be going through various simulation scenario which interact with the subject itself. At each stage, the participants will need to exercise the techniques that been taught and practice them to self-develop their level of skills.
Active learning activities are included to allow participants to engage actively in the learning process. Besides that, leading the participants through these activities will enable better understanding on the concepts. Practical case-studies and commentary on other companies / industries will be shared.
‘Great business Case Examples. Ample Time allocated to the principals and practice for our company/industry. The tools given are very practical and useful.’
‘Kaizen is a broad subject but this is very well presented by Andrew. The concepts learnt are very applicable to our company.’
‘We have gain very useful concepts, zero costs, which work for companies and relatively easy to implement within teams/departments.’
‘The trainer is very knowledgeable on the course – Kaizen. He has vast experience and able to relate to our work. He gave very practical examples and this allowed us to have a better understanding of the concepts.’
‘The training has met our objectives and I have gain valuable knowledge on how to apply Kaizen to our work.’
‘After attending the Kaizen course, we are able to use the tools provided and improve our staff’s morale and productivity’.
- Operation Managers
- HR Managers
- Productivity Practitioners
- New Managers
- Managers
- Process Owners, Heads of Department, Project Leaders
- Project Team Members
- Anybody who will like to gain awareness on the pursuit of Kaizen as a corporate culture and to provide an overall understanding of the Kaizen concepts and methodologies
ORGANIZATIONAL COACH/ SPEAKER & LEADERSHIP PRACTITIONER: ANDREW CHEAH
Mr. Andrew Cheah has been a trainer and management consultant since 1991, specializing in the areas of performance management, productivity improvement, behavioral change, and leadership. Andrew has trained clients from such diverse industries (see list below) as banking, insurance, hospitality, sales and distribution, manufacturing, food, property development, government/public services, and higher education. Being tri-lingual (English, Mandarin, and Malay Languages), Andrew has extensive regional exposure in Singapore, United Arab Emirates, Malaysia, China, Thailand, Indonesia and Vietnam. In addition to training, Andrew has guided and provided consulting services to clients, leading to one of them winning the prestigious Malaysian National Productivity Award presented by the previous Malaysian Prime Minister, Tun Dr. Mahathir.
Andrew has also been invited to speak in events such as International Conference on Best Practices, which was graced by senior officials from the Ministry of International Trade and Industry (MITI), sharing the stage with Professor Michael Gregory of the University of Cambridge, Mr Dieter Heyl (2007 Vice President of Mercedes Benz Malaysia), and Dr Marcus Chao, President of Lean China Enterprise Inc.
Andrew has an MBA degree qualification with the University of Portsmouth, UK. At the professional level, Andrew has a certificate in Blue Ocean Leadership Masterclass, as well as Leading Dimensions Profiling Trainer Certification (LDP certified). In addition to being a qualified ISO9000 assessor, his experience in international consultancy has also earned him a membership with the Association of Productivity Specialist (New York).
SPF
The course is very informative and was very well delivered by the lecturer.
SPF
The course contents were clear and precise. The instructor was able to keep the class highly motivated and engaged.
ICA
From this course it clears up my misconception regarding counseling in terms of the outcome that shouldn’t come from me. I realized my role of counseling people. Thank you for the valuable sharing.
IDA
Mr. Praga is very good and thus makes one thinks hard and deep. Thank you.
Singapore Customs
The role-play was helpful. MICA This was a very interactive and engaging workshop. I get to learn a lot.
Singapore Customs
Has gained several insights into the topic and has been beneficial with the several coaching model available to work with.
MCYS
Good trainer, enjoyed his course.
SPF
A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!
HAS
Trainer is good who love to share his knowledge and methods.
NUHS
Rodney has provided alternatives to handle employees in different work context. Through effective communication tactics and K.S.A approach, employees faces can be understood and furthermore improve on their performance.
NUHS
Rodney was clear with his presentation and was able to provide comfortable alternative solutions to manage difficult situations.
Anonymous
Dr Gabriel, thank you so much. Will live by your parting advice: It is not knowledge but consciousness of body language! Thanks again. Great course! Gabriel is really an experienced person.
SEAP
I was greatly interested in this course. Thank you.
AIA
This is an excellent program to improve the aesthetics and impact of PowerPoint without making it looks cheap or amateurish. I’m amazed at how my skills improved by almost 300%.
MOM
This course is very engaging delivery.
ITE
Will recommend to colleagues to pick up this course.
SPF
Very enlightening and enjoyable session. Thank you for the knowledge.
NYP
Previously attended michael’s course. Finds that he constantly updates materials and customizes to suit class needs. Addresses case studies brought up in class to make it appreciable throughout.
PT Bukit Makmur Mandiri Utama
This course is good with the role play to practice.
Training Strategies
A good course.
MCYS
This course has added value to my current work.
Ngee Ann Polytechnic
The course is useful and has a number of useful conflict resolution skills that I will most certainly use.
Ministry of Education
Comprehensive with good and realistic practical tips, stimulating and thoughts provoking.
Ministry of Manpower
Trainer is engaging, enthusiastic and knowledgeable.
Republic Polytechnic
This course is good and fun.
Jurong Town Council
This course has been excellent and an eye-opener. It is most definitely very informative and appropriate. It is also a reality check for all of us.
Flotech Controls Pte Ltd
Very good course – practical!
Singapore Prisons
Enjoyed the entire course and the rainer is very good in applying examples relevant to the workplace.
Ideal Foods Pte Ltd
Very practical and interesting.
People’s Association
Nancy is a wonderful instructor. She is very knowledgeable.
Institute of Education
Nancy is already a motivator. Allows me to see things at different angles. Totally agree with her that a lot of situation is about managing oneself. Enjoy her course totally.
KK Hospital
Great course. Exceptional Facilitator.
Singapore Prisons
Overall is good. I have learnt a lot. Thank you so much Nancy.
Thye Hua Kuan Hospital
Good sharing of experiences by the trainer. I have enjoyed this 1 day seminar.
Nanyang Technological University
I will recommend this to my colleagues who have negative attitude towards their life, so that they can maybe change their mindset after that.
WWW Cargo Pte Ltd
Nancy is very clear, engaging and insightful. She is able to tap on her vast experience to share with us ideas and ways to deal with different kinds of people. Great!