Course Information

Date07 Dec 2018, Fri
Time9am - 5pm
VenueRoyal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified)
FeeS$ 600 (Nett)
ContactJaslyn
9767 9686 / 6278 9785
jaslyn@cbsgroup.com.sg
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07
Dec 2018

Inspire and Influence through Positive Communication

- Positive Psychology in Communications at Workplace for Managers

“Other people matter” Christopher Peterson

Communication is central to the success of any organization, team or individual. It is the foundation on which all relationships are built and a crucial component of lasting success for anyone. Strengthening your internal and external communication at every level can lead to greater operational efficiency, increased performance, and a more satisfying company culture.

Integrating Positive Psychology concepts within communication enables leaders to develop communication habits that cultivate positive emotions, promote engagement, build positive relationships and create shared meaning in order to promote flourishing within the workplace.

Course Objectives

COURSE OBJECTIVES
  • Discover own communication habits and those of others
  • Improve communication and learn how to develop positive relationships within the workplace
  • Acquire communication skills to increase engagement and performance within teams
  • Develop a positive communication plan applicable for individuals unique work context

COURSE OUTLINE

COURSE OUTLINE

The workshop will be divided into five main sections based on the Positive Psychology model PERMA (Positive Emotions, Engagement, Relationships, Meaning and Accomplishment), developed by Dr Martin Seligman, which he defined as crucial elements for well-being or flourishing. The participants will have an opportunity to learn how through communication they can enhance each of these elements and practically integrate them within their own workplace contexts.

AgendaObjectivesSession Flow
IntroductionCreate the workshop micro-culture
Ice- breakers and introduction to positive communication
Facilitator and participant Introduction
Introduction to the concept of Positive Communication
Cultivating Positive Emotions in the WorkplaceUnderstand how to promote positive emotions in employees through communication
  • Mindful Communication- developing skills of self- regulation during communication
  • Understanding the concept of Response vs Reaction
Promoting Engagement in the WorkplaceDevelop skills to promote engagement amongst the employeesActive Constructive Communication

  • Sharing
  • Open ended questions
  • Acknowledging feelings
  • Responding
  • Verbal and Non-verbal feedback
Create Shared MeaningUnderstand individual communication habits and learn relationships enhancing style of communicationAwareness of own communication style
Understanding relationships building vs relationship cancelling communication
Building Positive Relationships in the WorkplaceDevelop skills to co-create mutual meaning amongst employeesCommunicating Appreciation – Learn how to develop a culture of appreciation through communication
Accomplishing Communication goalsPractical application of the learned skillsParticipants will be guided to develop personal positive communication plan tailored to individual workplace needs

ABOUT THE TRAINER

ABOUT THE TRAINER

Jana Dawson

Activator. Meditator. Teacher. Communicator.

The creation of flourishing through better awareness, relationships and meaning is Jana Dawson’s passion. Jana has over 20 years of experience across diverse cultures and industries in helping others connect, discover and develop themselves through effective communication. Her eclectic and multidisciplinary background has fashioned her expertise in how to navigate culturally unique organisational and individual situations to facilitate growth and create a positive change.

Jana’s experience in theatre and positive psychology, as well as teaching, life coaching, and meditation have added to her own journey of becoming an expert in various fields that facilitate growth and well-being. Jana loves to help others connect, discover and develop themselves by working from their strengths. Her philosophy is that our internal world is a powerful force in how they show up in the external world.

Having undergone Life Coaching and Mindfulness Teacher Training, Jana believes that to be fully engaged in all aspects of our lives, we have to start by training our mind, as well as, enhance out ability to co-create through effective communication. Jana holds a Master Degree in Applied Positive Psychology from Anglia Ruskin University and a Bachelor of Arts in Communication from University of Buffalo.

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