Course Information

Date26 May 2016, Thu
Time9:00 AM - 5:00 PM
VenueConcorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
FeeS$ 450 (Nett)
S$ 180 (After PIC Cash)
9767 9686 / 6278 9785

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.

Companies can claim 400% tax deductions or 60% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here


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May 2016

Design Thinking for Problem Solving and Strategic Innovation

Why Design Thinking Should Be At The Core Of Your Business Strategy:

“The global economy is becoming more interconnected, more diverse and complex. We must work together to muster our resources, to innovate, to scale up and internationalise. The Industry Transformation Programme will ‘transform our enterprises, transform industries and transform through innovation’.”

Quoted by Finance Minister Heng Swee Keat on Finance Budget 2016


“If I had an hour to solve a problem, I’d spend 55 minutes thinking about the problem and 5 minutes thinking about solutions.” Albert Einstein

The 21st century has brought people closer via the ability to communicate in many forms of electronic media. This has led to an accelerated increase in technological innovation that has allowed people, communities and organization to become more connected than ever before. We talk more, share more, and expect more. This disruption has changed the way organizations and people do things – be it solving a problem, making a decision and assessing a situation. In this environment, the traditional ways of running a business just won’t work anymore.

This is why organizations and staff need to pay attention to design thinking. Your ability to adapt design thinking will allow you to solve problems objectively and come up with strategic innovation that serves a pragmatic purpose. With design thinking you can bring about creative solutions to solve complex business problems. In this workshop you will be introduced to design thinking and how you can adapt this to transform your way of solving problems and coming up with innovative strategies that are both workable and productive in nature.

In this workshop this is what you will learn:



By the end of the workshop you will be able to:

  • How to apply design thinking for short-term and long-range planning.
  • Why every staff in the organization needs to be a good design thinker.
  • The 10 principles of design thinking and how to adapt this to your organization.
  • Using design thinking to address the nature of the problem.
  • Classifying problems as either being fuzzy or clear-cut and using design thinking to consider options.
  • Using design thinking to come up with practical innovation.
  • Learning to look at the big picture with design thinking.
  • How to create a design thinking culture within your organization.



What you will cover in this action oriented one day workshop:

  1. What is design thinking and what is it used for
  2. Adapting design thinking to analysis situation and avoiding aftershocks in bad decision making
  3. Applied design thinking in Strategic innovation
  4. How to change management paradigm into a design thinking mode
  5. Introduction and application of the 10 design thinking principles
  6. How to use design thinking to think fast and furiously to arrive at a solution quickly
  7. Identifying barriers to quick problem solving and learning to overcome or work around them
  8. Looking for a workable solution instead of a best solution
  9. Cutting to the chase and making a decision
  10. Identifying returns of investment in becoming a design thinker



Lecturers, academic officers and middle managers.



This is an action-oriented workshop involving group discussion, role play and creating a long range business plan to put to practice what has been learned.



Daniel Theyagu has been a corporate trainer and performance evaluator since 1989 and has conducted training for more than 500 organizations with his participants coming from more than 100 countries.

In his line of work, Daniel has specifically designed and delivery training programs for large MNCs, statutory boards, civil service and various non-profit organizations. His clients include – SPF, HDB, LTA, MOM, MHA, MINDEF, AVA, CPF, SAF, RSAF, RSN, DSTA, DSO, Singapore Supreme Court, The Law Society, SGH, Mount Elizabeth Hospital, Gleneagle Hospital and many more. At an international level, Daniel has trained people from more than 30 countries including – Mauritius, Malaysia, Indonesia, Maldives, Uzbekistan, Vietnam, Kazakhstan, Russia, Estonia, Sweden, Finland, Holland, Norway, UK, USA, France, Germany, India, Pakistan, Nigeria, Kenya, Gabon, South Africa, Australia, New Zealand, Bangladesh, China, Vietnam, Cambodia, Myanmar, Laos, Mongolia and Thailand.

Daniel designed and delivered customize training program in areas of leadership, conflict resolution, negotiation skills, emotional intelligence, creative thinking, critical thinking, systems thinking, speed reading and memory enhancement. As a keynote speaker in conferences and seminars, Daniel is well known for his light-hearted and humorous approach to training by using metaphors and parables and engaging his participants actively throughout his training program.

Daniel Theyagu is the author of five books which includes ‘Making Memory Work for You’, Guide to Success in Studies without Tears or Fears’, ‘Developing True Leadership Potential’ etc and has written more than 300 articles that have been published in Straits Times and other magazines and journals. Daniel also regularly conduct radio talk shows with 938 Live [Singapore] and his workshops are featured regularly in the newspapers that attracts wide variety of participants.

As a keynote speaker in conferences and seminars, Daniel is well known for his light-hearted and humorous approach to training by using metaphors and parables and engaging his participants actively throughout his training program. He is also the adjunct lecturer with Singapore Institute of Technology and Nanyang Technological University. He is also the course chair for Ethics and Corporate Social Responsibility for SIM University.

10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.

NUS - National University of Singapore
PSA - The World's Port of Call
PUB - Water for All Conserve, Value, Enjoy
Singapore Airlines
Singapore Tourism Board
Standard Chartered
WDA - Singapore Workforce Development Agency