Course Information

Date07 Nov 2017, Tue
Time9:00 AM - 5:00 PM
VenueRoyal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified)
FeeS$ 500 (Nett)
S$ 300 (After PIC Grant of 40%)
9767 9686 / 6278 9785

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.

Companies can claim 400% tax deductions or 40% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here


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Nov 2017

Core Skills for Leading Your Self – The Leader in You, is built on EQ


As an individual contributor, responsibilities tend to be limited to your “Self”. The aim is primarily to do the job well; on time, within budget, to defined quality and expectation levels.

Though “Others” may plan your day, provide resources, & listen for progress, task delivery has a strong inner focus.

As a leader however, you have responsibilities beyond the task. You become accountable for external resources, such as team members, budgets, customers, and suppliers.

The days of “Command & Control” leadership are passed, especially in a globalising business world. Yes, a leader still needs to ensure that problems are solved, but that does not mean they need to do “task” work to achieve that end.

“Participation” is a contemporary challenge, as leaders create ways to engage teams on tasks. Leaders need to clarify priorities, secure resources, communicate choices, handle situations, ensure action, and build their teams.

This Workshop therefore takes an emotionally intelligent approach to personal leadership. The focus emphasises core skills & resources you’ll need to develop within yourself, as well as core areas of interaction with others.

This is reinforced with a strong belief that an effective leader creates and communicates choices. By doing the right things well, in the right situations, the leader ensures that a range of productive options arise for the team, and choices are made.


  • Our intentions are to focus your energies, to ensure that you can become a more effective, emotionally intelligent leader.
  • You’ll embrace what we call personal or inner leadership. It’s about having leadership “conversations” with yourself, as you are the critical resource that you need to lead first.
  • Emotional intelligence or EQ sits well at the heart of this soft skills Workshop, as once you are able to lead yourself, then, will you be more capable of leading others.


  • Differentiating between a manager, leader & leading
  • Examining qualities that contribute to effective leadership
  • Discovering the significance of EQ within personal leadership
  • Positioning the leader as one who sees that solutions are found
  • Exploring the leader’s options to encourage follower participation
  • Setting priorities to manage resources productively, and effectively
  • Selecting leadership styles in the context of a critical need to delegate
  • Communicating clearly to influence the current & future actions of others
  • Enhancing ability to assert your voice more constructively by saying “No”
  • Providing positive feedback to stimulate greater performance and growth



This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practise, and group discussions for reflection that deepens their learning.



This one-day Workshop develops core personal skills that enable individuals to become more effective leaders. It is designed for individual contributors about to step up to their first line management position, as well as recently appointed supervisors, and existing line managers.



It makes us reflect on past experiences, and improve on our leadership skills.
Patrick was able to make us realise that there are issues within us that we need to realise ourselves, to be able to manage better when we go back to the office.

Good, interactive, with activities to keep the course lively and easy to understand.

Well-structured workshop, very engaging and the workshop length is just nice.

The course raised my awareness on some of the qualities & issues that we as managers/leaders need to take note. Thanks for the course.

A very good course and powerful message. As a participant I was able to re-learn what I had not fully learnt in the past.

Very conclusive, and the right sized classroom environment for training.

He makes us think in different ways than what we are used, and the focus on thoughts & emotions provided good insights.

I feel I was introduced to lots of things that I’ve not thought of, e.g., providing positive feedback when mistakes are made.

Activities are able to get us to identify real life issues we face but may not be aware of when we come across.

It helps me to be a better leader, and also a better person.



Mr. Patrick O’Brien, CMgr

With a constant appetite for change, Patrick came to realise one very important thing: it’s the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations.

First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says “on the tin”.

Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable.

His life’s journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet.

His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a “Master Practitioner” of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you’ll always feel his curiously cheerful sense of enjoyment; it shines through.

Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of “Chartered Managers” in Asia.

With a warm Irish wit, a love of the “craic” and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.

10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.

NUS - National University of Singapore
PSA - The World's Port of Call
PUB - Water for All Conserve, Value, Enjoy
Singapore Airlines
Singapore Tourism Board
Standard Chartered
WDA - Singapore Workforce Development Agency