Course Information

Date23 Sep 2016, Fri
Time9:00 AM - 5:00 PM
VenueConcorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
FeeS$ 500 (Nett)
S$ 300 (After PIC Grant of 40%)
9767 9686 / 6278 9785

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.

Companies can claim 400% tax deductions or 40% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here


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Sep 2016

Art of Influencing Skills – Getting others to take action, using influence


In years gone by, most leaders sat close to their teams, alongside most of the resources they needed, didn’t they?

Not so today, as organisational hierarchies are flatter and geographically spread. A leader’s reach is now broad, their resources are dispersed across teams, and the concept of control has fundamentally shifted.

A leader’s ability to execute is much more reliant on others than it used to be. This means that “Command & Control” managers are less effective in using status to drive results.

Those with ability to negotiate, persuade, and influence others, these are the people now labelled as “visionaries”.

The bottom line is that we could all benefit from a little more influence, the power to get others on our side, couldn’t we?

Put another way, when we’re unable to influence people below, around, and especially above us, we know our struggles may affect the business outcomes we desire.

This Workshop therefore takes an emotionally intelligent approach to influence. Our focus pushes aside use of raw power, and similarly styled command & control doctrines.

Instead, we replace them with more effective influencing strategies and tactics. We also consider exploring situational awareness, and choices that help build positive relationships.


  • Our intentions are to develop your capability to let go of your primal need for control. Instead, we will encourage you to exercise influence by choosing from a mix of influencing strategies and tactics.
  • You’ll deploy these to help build relationships aligned with the outcomes that you desire. The thrust is less on yourself, more on other people that you wish to influence.
  • Emotional Intelligence or EQ sits well at the heart of this soft skills Workshop, as you consider the strengthening relationships between you self, and others.


  • Using EQ to bring context and meaning.
  • Recognising there’s no influence without listening.
  • Understanding the need to assert your own thoughts.
  • Exploring the strategic use of power, and its consequences.
  • Determining relevance of a range of specific influence strategies.
  • Moving your focus from aspects that control, to areas that influence.
  • Exploring the core elements present in persuasive communication.
  • Appreciating perspectives in order to develop deeper rapport.
  • Reflecting upon personal decision making preferences.
  • Aligning influencing styles, to the styles of others.



This is an experiential Workshop, which emphasises engagement, interaction, and practice. Participants should expect short presentations that introduce content, experiential activities for skills practice, and group discussions for reflection that deepens their learning.



This one-day Workshop is designed for people who are leaders, managers or supervisors, who want to be more strategic and build influential relationships to achieve positive outcomes.



The course has been an enriching experience for me.

I will now be conscious of letting go of control, to exercise more influence.

An interesting & engaging course which will definitely help me in both my professional & personal life.

The listening test was good, and helps to reinforce how “good” a listener most people are in reality.

Group discussions & exercises to deliver the concepts & skills were useful, and practical.

This course provided good understanding of different styles of influencing others.

Good workshop, as Patrick highlights and explains the concepts very clearly.

Patrick is very likable as a speaker, never condescending which is good!

The facilitator is able to share & deliver knowledge using simple methods.

Patrick is very engaging. His training style is interesting & captivating.

Overall it was fun and enjoyable in the classroom.



Mr. Patrick O’Brien, CMgr

With a constant appetite for change, Patrick came to realise one very important thing: it’s the People that matter in business, personal development and growth counts. His learning delivery approach therefore focuses on building those important soft skills. Training thus scaffolds atop three firm foundations.

First, for learning to stick, it needs to be fun; enjoyment & engagement are precursors to absorption & adoption. Next, for learning to be relevant, it has to be real; it needs collaboration, openness, and a little intensity. Finally, for learning to be desirable, it must match expectations; it has to substantially deliver what it says “on the tin”.

Patrick therefore designs Workshop experiences that masterfully combine Neuro Linguistic Programming (NLP) with a deep Coaching mentality. Both are invitingly interlaced using Improvisational techniques. His diverse background and experience also allow him to facilitate inclusive and valuable learning moments. These are highly engaging, empowering, and, enjoyable.

His life’s journey has straddled different countries and cultures in Ireland, England, New Zealand and Singapore. He has worked his way through a variety roles, from individual contributor to Managing Director, in the corporate world. And, he has built considerable business experience along the way in working across sectors such as government, technology, manufacturing, finance, consulting, aviation, telecommunications and the Internet.

His formal education is well rounded: Honours in IT, Masters in Marketing and MBA in Finance. He is also a “Master Practitioner” of NLP, and an enthusiastic author with Articles regularly appearing in the local media. In whatever form you experience his work, you’ll always feel his curiously cheerful sense of enjoyment; it shines through.

Patrick is an active member of many international Professional bodies, such as the Chartered Management Institute, the Chartered Institute of Marketing and the Institute of Directors. He is proud to be one of only a small handful of “Chartered Managers” in Asia.

With a warm Irish wit, a love of the “craic” and a big beaming smile, audiences in over twenty-five countries have found his disarmingly unpretentious and conversational approach to learning, to be refreshing and rewarding experiences.

10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.

NUS - National University of Singapore
PSA - The World's Port of Call
PUB - Water for All Conserve, Value, Enjoy
Singapore Airlines
Singapore Tourism Board
Standard Chartered
WDA - Singapore Workforce Development Agency