Course Information

Date14 Jul 2017, Fri
Time9:00 AM - 5:00 PM
VenueRoyal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified)
FeeS$ 500 (Nett)
S$ 300 (After PIC Grant of 40%)
9767 9686 / 6278 9785

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.

Companies can claim 400% tax deductions or 40% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here


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Jul 2017

Anger and Stress Management – Defusing Anger into Constructive Energy at Work


Because you are working with all types of people that come in various shapes and sizes and with limited resources in a confined workplace in a congested country, there are many hot-button issues that triggered you into anger easily. Everyone sees the world through their own rose-tinted glasses. Other than being a dessert hermit, there is no way to avoid interacting with people and issues. From young, we are taught and conditioned to response these triggers with anger. Fortunately, there are other techniques to resolve your anger and other responses to manage your issues.



At the end of this 1-day interactive workshop, you will be able to:

  • Appreciate the cause and value of anger
  • Managing your emotions during anger and stress
  • Use different techniques and strategies to dissipate your anger



What is anger?
Types of anger
The anger cycle

The value of Anger
Harnessing the energy of anger
Devastating aspects of anger

Causes of Anger
Types of triggers
Recognizing anger

Emotional Intelligence (EQ)
What is EQ?
Your EQ versus your IQ in managing anger
How to use your EQ to confront anger

Managing Anger

  1. Anchoring with NLP
  2. Mediation
  3. Rational Emotive Therapy
  4. Narrative Therapy
  5. Drawing Therapy
  6. Music Therapy
  7. Jacob Progressive Relaxation Technique

Instructional Methodology
A didactic mixture of lecturettes, videos, role-plays, learning activities, games, self-evaluation exercises, case studies, and discussion to achieve the learning objectives.



This 1-day anger management program is designed for managers and executives who want to learn how to resolve their anger quickly and divert the energy from anger into productive uses.



“I got the one thing that I wanted: the choice to be angry or not. When I choose to be angry about something, I can now manage my anger in a healthy way.”
– Manager, Tru-Marine

“This course has changed my attitude about anger, and has helped me to learn to express myself more appropriately. Thank you Michael !”
– Executive, Marina Bay Sands

“Trainer is good who love to share his knowledge and methods.”
– Executive, Health Authority Science

“A very good course with spiritual enlighten and very pleasing to my soul. Well done! Brilliant lecturer!”
– Senior Officer, Singapore Police Force

“I have achieved massive amounts on how to express my anger, and I think the facilitator was very good at helping me understand a lot about anger management.”
– Officer, Ministry of Manpower

“I am able to better control my anger and manage my stress level better.”
– Manager, Tsao Foundation



Michael Lum,
B.Acc, M.Com

Michael Lum, an accountant by training, holds a Bachelor of Accountancy from National University of Singapore and a Master of Commerce from the University of New South Wales, Sydney. To hone in his skills as a trainer, he pursued a Graduate Diploma (Training and Development) from Civil Service College, Singapore.

His previous careers include finance manager, marketing manager and general manager with American and British MNCs in Sydney, Australia and Singapore.

Michael is a certified trainer with American Board of NLP (Neuro-linguistics Programming), Time Line Therapy® Association and American Board of Hypnotherapy. He is an American Management Association International trainer, a Louis Allen Program Leader and a Laughter Yoga instructor. Michael is a certified hypnotherapist with National Guild of Hypnotists and an Advanced Toastmaster (Gold) with Toastmasters International.

Michael modeled his training after being trained by world-class legends including Dr Tad James (NLP, Time Line Therapy), Dr John Gray (Men are from Mars; Women are from Venus), Dr Madan Katari (Laughter Yoga), Dr Calvin Banyan (Hypnosis), Tony Buzan (Mind Mapping), Anthony Robbins (NAC), Jillian LaVelle (IACT), Dr Servaas van Beekum (Transactional Analysis) and Michael Gelb (How to think like Leonardo da Vinci).

A wordsmith in his spare time, Michael is the bestselling author of “I Once Wore Diapers”, “No Failure; Only Success Delayed”, “Who Broke My Rice Bowl?” and “From Beggars to Millionaires”. The first book is translated into 2 languages.

In recognition of his selfless social contribution for his free workshops amongst mid-life retrenched workers and singles, he was awarded ABC True Hero 2003, a social enterprise award pioneered by ABC Stout. Michael is interviewed regularly by the press, radio and TV for his work.

Using NLP, accelerated learning and andragogy, he facilitates management programs for both the Government and MNCs. With an eclectic philosophy, He has personally designed 30 over training programs and trained thousands of executives in the region in the last 13 years. In addition, Michael has personally coached top CEOs and businesspersons.

10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.

NUS - National University of Singapore
PSA - The World's Port of Call
PUB - Water for All Conserve, Value, Enjoy
Singapore Airlines
Singapore Tourism Board
Standard Chartered
WDA - Singapore Workforce Development Agency