Course Information

Date26 Oct 2018, Fri
Time9am - 5pm
VenueMarina Mandarin Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at AquaMarine (Halal Certified)
FeeS$ 500 (Nett)
ContactJaslyn
9767 9686 / 6278 9785
jaslyn@cbsgroup.com.sg
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26
Oct 2018

The Stress Free Way to Deal with Difficult and Negative People at Work

INTRODUCTION

TAMING TOXIC PEOPLE IN THE WORKPLACE

We all have people who push our buttons. They drain our energy, take us off track and affect our emotional state. Nothing affects employee morale more than workplace negativity. Whether it is office politics, hostile relationships, or lack of trust, workplace negativity lowers the energy of your organization and impact productivity and staff engagement. Everyone suffers when the atmosphere at work is negative – the employees, leadership, and ultimately the organisation and its bottom line.

How to Tame Toxic People who are Making Your Life Stressful?

Let organizational Coach, Ms Angie Toh share with you positive effective ways to deal with difficult situations and people that cause negativity at work.

In this 1 day practical workshop, you will learn how to tame toxic people in the workplace.

COURSE OUTLINE

COURSE OUTLINE
  • Understand the power of your thoughts
  • What happens to the brain when someone experience intense emotions
  • How to stay cool under pressure
  • Using verbal and non-verbal communication techniques to de-escalate tense and difficult situations
  • Understand your emotional triggers so you know how they can impact your relationships with others
  • Recharge and refuel Your Life, Work, and Team with Positive Energy through breathing techniques to release stress by reframing problems into opportunities
  • How to say what needs to be said assertively
  • Giving feedback to staff
  • Setting boundaries and the art of saying NO
  • Uncover the root cause and neutralize negativity and tame toxic behaviour
  • How to motivate different type of people

WHO SHOULD ATTEND?

WHO SHOULD ATTEND?

This Workshop is designed for anyone who has to deal with difficult people or difficult issues.

TESTIMONIALS

TESTIMONIALS

It was a great learning experience and it is not like the typical training as I can see more interaction with the trainer and the rest of the participants. ~ Shin Yee, Langdon & Seah

Angie as a trainer is friendly, fun and listen to what are the problems we face at work. A lot of interaction which pull everyone together like we have been together for years. ~ K.U.S Scaffolding Pte Ltd

Very effective training, both on working and personal levels. ~ Cheryl, Langdon & Seah

Angie is a unique blend of commercial as well as intangible value/benefits. Angie has a good depth of knowledge and understanding of human processes and is focused on holistic contribution balancing business and self development. Angie practices value based management style and comes up with unique ways of addressing business and human needs . I recommend Angie to anyone who is looking for a REAL coach, trainer or developer. ~ Makarand Tare, Chief Human Resource Officer, Asia Pacific

ABOUT THE TRAINER

ABOUT THE TRAINER

Angie Toh BBAM
Peak Performance Coach . Trainer. Facilitator. Breathworker

Angie supports business leaders and executives in their professional and personal growth through coaching, facilitation and deep process work.

Angie last corporate role was with Neuroleadership Group as the Director of Coach Certification. She was heading the coaching division for the organization in Asia as well as leading a team of sales staff globally. In 2012, she decided to leave the corporate world to focus full time on her passion of training and coaching.

With her strong background in sales, marketing, business and personal development, Angie‘s passion is to support professionals to succeed at their own terms and achieve breakthrough in their personal and professional life. Her mission in life is to facilitate and help others to gain insight into their true potential, to expand their awareness of who they could become as a person to live a purposeful, happy and successful life.

As a coach, Angie is known to be supportive and intuitive, one who stretch and challenge her coaching clients in their breakthrough. As a trainer and facilitator, Angie is known to be engaging, inspiring and create lots of fun in the learning process. Having received training in breathwork, enneagram, NLP, coaching and laughter yoga, Angie will customize her coaching and training based on the needs of her clients.

Angie has co-developed a coach certification training program Mindchamps Holdings to train and certify parent coaches. In 2015, she coached and trained a team of 30 senior leaders from Langdon & Seah to support them in becoming more effective leaders. Angie has also appears on Channel News Asia sharing on the power of breath and overcoming negativity at work. Her extensive list of corporate clientele includes Mindchamps Holdings, Parkway Cancer Centre, Franklin Covey India, Citibank, Bellydance Discovery and Ministry of Education.

Her clientele are based globally. She has facilitated many workshops covering areas of coaching, leadership, enneagram, stress management, and personal effectiveness in Singapore, Myanmar, Malaysia, India, Hong Kong and China.

What others are saying about Angie:

“Angie is a unique blend of commercial as well as intangible value/benefits. Angie has a good depth of knowledge and understanding of human processes and is focused on holistic contribution balancing business and self development. Angie practices value based management style and comes up with unique ways of addressing business and human needs . I recommend Angie to anyone who is looking for a REAL coach, trainer or developer.“ ~ Makarand Tare, Chief Human Resource Officer, Asia Pacific

Great experience! Attractive workshop by attractive trainer, the materials are good and easy to understand. Thanks to Ms Angie for training us to be the right person with the right mind plus right attitude, all is well & well organized! ~ Centre for Management Technology

Angie is a person of intelligence, integrity and strong values, who would give 100% to anything she put her mind to. She was always an exceptional team member, and more importantly, an exceptional human being. ~ David Rock, Founder and CEO of NeuroLeadership Group, New York

“Angie is a sincere, giving person with loads of knowledge about how to improve oneself. Through her deep knowledge of a wide range of self-improvement modalities, she is able to advise me on what I need to reach my fullest potential. She pushes me past my limits in an encouraging way, in the right direction, and is always there with a listening ear when I need it. And there are times, when she tells me to “put the brakes on” in my life. She does all these with integrity, sincerity, and love for me as her client. She assigns customised tasks for me to complete in my coaching work with her, and she tracks my progress diligently. Angie has made such wonderful changes in my life! I hardly have the words to describe how much she has helped me, I imagine I will continue to have “a-ha” moments and realisations about myself, long after this 6-month coaching has ended. The impact of this coaching will definitely benefit me now and in the future. What I know now is that life is a journey and I would like Angie to continue to be my coach for a long time to come.” ~ Joanne L, business owner

Angie as a trainer is friendly, fun and listen to what are the problems we face in daily life. A lot of interaction which pull everyone together like we have been together for years. ~ K.U.S Scaffolding Pte Ltd

“I have never believed in coaching in my life till I meet you. My life, before knowing you was insecure, miserable and unhappy. Yet, I don’t know what was the cause. I did not realize my own disempowering beliefs till you highlighted to me patiently and allow me to know myself better. This improved my self-esteem and makes me a better leader in my company to manage the 100 over staff that I have. Your sincerity and passion in coaching has created more happy people like me. Thank you and I will always remember your sharing. My family and people around me had noticed my positive changes and are happy for me.” ~Billy Ng, SME Business Owner, Singapore

Very effective training, both on working and personal levels. ~ Cheryl, Langdon & Seah

It was a great learning experience and it is not like the typical training as I can see more interaction with the coach and the rest of the participants. ~ Shin Yee, Langdon & Seah

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