Course Information

Date 17 Aug 2017, Thu
Time 9am - 5pm
Venue Royal Plaza on Scotts Singapore Hotel Including Tea breaks and International Gourmet Buffet Lunch at Award winning Carousel Restaurant (Halal Certified)
Fee S$ 500 (Nett)
S$ 300 (After PIC Grant of 40%)
Contact Jaslyn
9767 9686 / 6278 9785
jaslyn@cbsgroup.com.sg
Register

Registration is on a 1st come 1st serve basis. Register early to avoid disappointment.

Companies can claim 400% tax deductions or 40% cash payout of total training expenditure under the Productivity and Innovation Credit (PIC) Scheme.

Terms and Conditions apply.

For more information, please check out IRAS website here

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17
Aug 2017

Powerful Email Techniques to Write Better Emails and Get More Done Faster than Ever Before

- Win at Work with Powerful, Effective, and Concise Emails

INTRODUCTION

No matter what business are you in, effective communication skills are in life saving. Why? Because we are often bogged down with e-mails that are too long, wordy, and unclear. Instead of wasting time rewriting, clarifying, and still miscommunicating, write it once, write it right, and get the job done the first time.

Would you like a quick and easy method for composing documents-letters, memos, reports, proposals and e-mail replies-in an organized format? Take the strain out of composing any kind of document! Let Communication Guru, Sandra Sandu shares with you critical writing skills that allows you to write effectively, convey your thoughts clearly, and get your message across in a way that is both professional and concise.

COURSE OUTLINE

COURSE OUTLINE
  1. Challenges of writing emails that grab attention
  2. Nine Point Checklist for Power E-mails and Letters
  3. Making E-mails and Writing work for you
  4. Writing Emails Effectively – 10 Top Tips
  5. Dos and Don’ts of Email writing
  6. E-Mail and Writing Etiquette
  7. E-Mail and Writing Checklists
  8. Case-studies of Actual E-Mail Writing
  9. Email Practice sessions
  10. Proof reading and Editing your Emails
  11. Avoiding Email Burnout
  12. 8Cs of Effective Emails
  13. Editing Your Letters and Emails
  14. Write emails that bring results

TRAINING METHODOLOGY

TRAINING METHODOLOGY

Practical tips, techniques and pointers, “hands on” practical writing workshop, visually-stimulating sessions, group discussions, checklists, useful writing worksheets and email examples.

WHO SHOULD ATTEND?

WHO SHOULD ATTEND?

This is a Must Attend for Professionals and Senior Executives from across MNCs, Government Agencies and SMEs and also suitable for the following groups of working professionals:

  • Departmental and Business Managers
  • Admin Personnel
  • Engineering Managers
  • Engineers
  • Senior officers in Government agencies
  • Supervisors
  • Professionals and executives
  • Customer Services/Relations Officers & Managers

TESTIMONIALS

TESTIMONIALS

“Sandra’s sessions are always highly interactive and engaging with lots of hands on experience and positive outcomes.”

“Sandra listens, analyses our needs and delivers what we need. Our participants benefited immensely.”

“Sandra has conducted several workshops for us for our heads of department and engineers. Feedback is always rated excellent.”

ABOUT THE TRAINER

ABOUT THE TRAINER

Sandra Sandu is an inspiring and passionate global trainer, consultant, speaker and author with 29 years track record training and consulting employees of Fortune 500 corporations in twenty countries across the Asia Pacific. Her training territory includes cities in Asia, Middle East and Australia.

Sandra graduated with a Masters degree in Education (Training and Development) distinction from the University of Sheffield University UK and a Diploma from Trinity College of Speech and Drama, UK. She is a Certified Trainer with the American Management Association (AMA) and a Licensed Trainer with Tony Buzan Centre UK in Thinking Skills, Brain Power, Creative Thinking, Innovation and Mind Mapping. Since 1993, she has been a Certified Management Consultant and is one of the rare recipients of the esteemed Fellow of the Institute of Management Consultants FCMC (USA) citation.

Sandra is a well-known speaker at international conferences and has been listed in International Who’s Who Directory since 1997. Sandra has also authored an acclaimed guidebook “Getting Ahead in Your Career” Her training workshops are always rated highly with the use of accelerated learning techniques to maximize learning and recall.

Over the last twenty years, Sandra has been featured on leading television, radio and websites and has trained, consulted and inspired no less than half a million employees of key global corporations including Rolls Royce, ST Engineering, ST Aerospace, ST Marine, Honeywell, Jurong Shipyard, Sembawang Shipyard, Protex, Fugro Offshore, Shell, Singapore Refining Company, Singapore Petroleum Company, Petronas, Petronas Carigali, Petronas Pernapisan, Pertamina, Lubrizol, Castrol, BP Asia, Mc Dermott SEA, Bredero Shaw, Halliburton, MEA Holdings, Ameron Technologies, Ministry of National Development, Building Control Authority, Subana Ascendas, JTC, Worley Parsons, CPG and many more, across twenty countries.

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10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.