Mastering People – Supervision Skills – Supervising others
- Setting People Up for Success.
Build a Successful Team – Motivate, Empower and Lead People.
Managing people effectively requires an Supervising and managing others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help Managers and Supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline. When an employee’s talents are not channeled correctly, their behaviour can seriously compromise the success of an organization.
- Define requirements for particular tasks.
- Set expectations for your staff.
- Set SMART goals for yourself.
- Help your staff set SMART goals.
- Assign work and delegate appropriately with meta-communication skill.
- Provide effective, appropriate feedback to your staff.
- Manage your time more efficiently.
- Help your team resolve conflicts.
- Understand how to manage effectively in particular situations.
- Understand what a new manager/supervisor needs to do to get started on the right path.
- Strategic planning / managing / supervising.
- Relationship Skills.
- Meta-Communication Skills.
- Managing Conflict.
- Goal-oriented/Problem Solving.
- Modelling Behaviours.
- Team Bonding.
WHO SHOULD PARTICIPATE?
A must attend for supervisors, emerging managers, managers, senior managers and directors.
“This course has given a renewed interest in improving my leadership skills and creating a positive work environment.”
– Manager, Keppel FELS Ltd
“This course has added great value to me personally. I’m confident that I will be a great leader to my team. I will like to recommend this course to my fellow colleagues too!”
– Senior Executive, Singapore Technologies Kinetics Ltd
“The course was informative and relevant to my work.”
– Administrative Manager, Nanyang Polytechnic
ABOUT THE TRAINER
NLP Master Practitioner
Leonardo is an energetic Training Facilitator, Relationships Counsellor & Personal Coach whose sense of humour together with his relaxed and confident style can be of real inspiration to his clients and audiences.
In the corporate environment he is an expert in the area of ‘Communication-Relationships at Work’ & ‘Emotional Competence’. He brings to his clients his creativity and experience in the business world, blended with the wisdom and experience gained through his own life challenges and his several studies in the area of human development.
By combining his knowledge in Psychology, Counselling and NLP coaching techniques, together with his long term business experience in the corporate world, Leonardo has the capacity to help people, business executives and companies to create solutions to today’s challenges of retention, recruitment, work-life balance, stress, relationship conflict and burnout. Leonardo’s passion is to promote cultures where individuals thrive to be efficient and productive, while taking care of their health and wellbeing.
Leonardo has twenty years of professional experience as a senior executive in the corporate business. A native Italian, he has lived in Singapore since 1995, and traveled extensively for business in Asia-Pacific, the Middle East and Europe. Through his international exposure, he has developed a deep understanding of several cultures, becoming a real expert in multiculturalism.
Leonardo has trained people from:
NUS – National University of Singapore;
RC Hotels Pte Ltd;
SMU – Singapore Management University;
EMA (Energy-Market-Authority) Singapore;
Quintiles East Asia Pte Ltd;
Sanofi-Aventis Singapore Pte Ltd;
Singapore Prison Service;
Seagate Technology International;
Apple Computer Singapore;
Bovis Lend Lease Asia;
National Heritage Board;
McGraw-Hill Education (Asia);
Singapore Technologies Kinetics Ltd;
DSO National Laboratories;
Keppel FELS Ltd;
Visentic Solutions Pte Ltd;
Cosmos Chemical (S) Co Pte Ltd – Singapore;
JTC Corporation Singapore;
Mitsui & Co. (Asia Pacific) Pte Ltd;
DHL In-House Consulting;
Rider Levett Bucknall – Singapore;
Siemens Medical Instruments;
Philip Morris Singapore Pte Ltd;
SIM – Singapore Institute of Management; Singapore Customs;
Total Oil Asia Pacific Pte Ltd;
Zuellig Pharma Singapore;
Lantiq Asia Pacific Pte Ltd.;
SingTel – Singapore