Course Information

Date02 Sep 2016, Fri
Time9am - 5pm
VenueConcorde Hotel Function Room (f.k.a Le Meridien Hotel) Orchard Road
FeeS$ 500 (Nett)
S$ 300 (After PIC Grant of 40%)
ContactJaslyn
9767 9686 / 6278 9785
jaslyn@cbsgroup.com.sg
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For more information, please check out IRAS website here

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02
Sep 2016

Mastering People – Supervision Skills – Supervising others

- Setting People Up for Success.

INTRODUCTION

Build a Successful Team – Motivate, Empower and Lead People.

Managing people effectively requires an Supervising and managing others can be a tough job. Between managing your own time and projects, helping your team members solve problems and complete tasks, and helping other supervisors, your day can fill up before you know it. This workshop will help Managers and Supervisors become more efficient and proficient, with information on delegating, managing time, setting goals and expectations (for themselves and others), providing feedback, resolving conflict, and administering discipline. When an employee’s talents are not channeled correctly, their behaviour can seriously compromise the success of an organization.

WORKSHOP OUTCOMES

COURSE OUTCOMES
  • Define requirements for particular tasks.
  • Set expectations for your staff.
  • Set SMART goals for yourself.
  • Help your staff set SMART goals.
  • Assign work and delegate appropriately with meta-communication skill.
  • Provide effective, appropriate feedback to your staff.
  • Manage your time more efficiently.
  • Help your team resolve conflicts.
  • Understand how to manage effectively in particular situations.
  • Understand what a new manager/supervisor needs to do to get started on the right path.

COURSE OUTLINE

COURSE OUTLINE
  • Strategic planning / managing / supervising.
  • Relationship Skills.
  • Meta-Communication Skills.
  • Managing Conflict.
  • Leadership.
  • Goal-oriented/Problem Solving.
  • Modelling Behaviours.
  • Team Bonding.
  • Motivational.

WHO SHOULD PARTICIPATE?

WHO SHOULD PARTICIPATE?

A must attend for supervisors, emerging managers, managers, senior managers and directors.

TESTIMONIALS

TESTIMONIALS

“This course has given a renewed interest in improving my leadership skills and creating a positive work environment.”
– Manager, Keppel FELS Ltd

“This course has added great value to me personally. I’m confident that I will be a great leader to my team. I will like to recommend this course to my fellow colleagues too!”
– Senior Executive, Singapore Technologies Kinetics Ltd

“The course was informative and relevant to my work.”
– Administrative Manager, Nanyang Polytechnic

ABOUT THE TRAINER

ABOUT THE TRAINER

LEONARDO TALPO
MSocSc (Counselling)
NLP Master Practitioner

Leonardo is an energetic Training Facilitator, Relationships Counsellor & Personal Coach whose sense of humour together with his relaxed and confident style can be of real inspiration to his clients and audiences.

In the corporate environment he is an expert in the area of ‘Communication-Relationships at Work’ & ‘Emotional Competence’. He brings to his clients his creativity and experience in the business world, blended with the wisdom and experience gained through his own life challenges and his several studies in the area of human development.
By combining his knowledge in Psychology, Counselling and NLP coaching techniques, together with his long term business experience in the corporate world, Leonardo has the capacity to help people, business executives and companies to create solutions to today’s challenges of retention, recruitment, work-life balance, stress, relationship conflict and burnout. Leonardo’s passion is to promote cultures where individuals thrive to be efficient and productive, while taking care of their health and wellbeing.

Leonardo has twenty years of professional experience as a senior executive in the corporate business. A native Italian, he has lived in Singapore since 1995, and traveled extensively for business in Asia-Pacific, the Middle East and Europe. Through his international exposure, he has developed a deep understanding of several cultures, becoming a real expert in multiculturalism.

Leonardo has trained people from:

NUS – National University of Singapore;
The Esplanade;
RC Hotels Pte Ltd;
SMU – Singapore Management University;
EMA (Energy-Market-Authority) Singapore;
Nanyang Polytechnic;
Quintiles East Asia Pte Ltd;
Sanofi-Aventis Singapore Pte Ltd;
Singapore Prison Service;
Seagate Technology International;
Apple Computer Singapore;
Bovis Lend Lease Asia;
National Heritage Board;
Republic Polytechnic;
McGraw-Hill Education (Asia);
Singapore Technologies Kinetics Ltd;
DSO National Laboratories;
Keppel FELS Ltd;
Visentic Solutions Pte Ltd;
Caterpillar Asia;
Cosmos Chemical (S) Co Pte Ltd – Singapore;
JTC Corporation Singapore;
Mitsui & Co. (Asia Pacific) Pte Ltd;
DHL In-House Consulting;
OUB Bank;
NTUC;
Philips;
Reuters Singapore;
Rider Levett Bucknall – Singapore;
Siemens Medical Instruments;
Philip Morris Singapore Pte Ltd;
SMRT Taxi;
SIM – Singapore Institute of Management; Singapore Customs;
DMG Singapore;
DBS Bank;
Total Oil Asia Pacific Pte Ltd;
Zuellig Pharma Singapore;
Lantiq Asia Pacific Pte Ltd.;
SingTel – Singapore

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10 Years of successful track records

Our clients share our passion for people development. We take a long term view of relationships and the
deep and sustained impact has been greatly fulfilling. We have trained over 26,000 learners to date.

AIRBUS
AVIVA
CISCO
DHL
ExxonMobil
mapletree
NUS - National University of Singapore
PSA - The World's Port of Call
PUB - Water for All Conserve, Value, Enjoy
sembcorp
Singapore Airlines
Singapore Tourism Board
Standard Chartered
StarHub
WDA - Singapore Workforce Development Agency